CV Technical Support Engineer in Dhanus Technologies ltd, Chennai, looking for offshore openings

Resume built for oil and gas job opportunities by a jobseeker with experience in Technical Support Engineer in Dhanus Technologies ltd, Chennai, looking for offshore openings - would you like to offer this candidate a job/contract employment?

CV/Resume ID no.: 100238
Last Updated: Wednesday, September 23, 2009

Dear Sir,

I am a B.E graduate in Instrumentation and control engineering having 2+ years experience in Product Development field and leading a technical support team in Dhanus Technologies ltd, Chennai from 1st December-2006 till date. I would like to apply for a suitable position in your organization.

I have done safety course for getting JOB in RIG (offshore) industry

I have attached my resume for your reference.

Looking forward to hearing from you at the earliest.

EXECUTIVE – PRODUCT DEVELOPMENT, DEC 2006 – AUG 2009.

(33 months experience in Product Development field and leading a technical support team in Dhanus technologies ltd, Chennai from December-2006 till date)


DHANUS TECHNOLOGIES LIMITED
Fleetrac is an automatic vehicle locator & asset protection service from Dhanus. Dhanus is a licensed operator for providing fleet management services in India. Fleetrac - A practically designed, user-friendly service allows customers to manage their fleet better - be it one vehicle or a thousand. Customers can keep track of their assets using a web-interface. They can also keep in voice contact with the vehicle drivers, at any point in time.
Professional Strengths:

 Providing all the requirements related to vehicle tracking system to vendors/manufacturers.

 Testing the brand new GPS/VTS units from different manufacturers before purchasing and publishing report to respective functional heads accordingly.

 Controlling configuration and firmware upgradation & Designing action plan to decrease inactive counts.

 Interacting with GSM & CDMA operators for resolving technical issues.

 Coordinating with the respective service providers to obtain a flexible and cost effective tariff plans.

 Handles all technical enquiries from Sales and Marketing.

 Coordinating with Technical and Customer support functional heads for day to day activities.

 Assisting and giving valuable technical inputs to the team members and keeping them updated on new product features.

 Gathering new feature requirements of the customers from the Sales team and getting the same incorporated in the units through manufacturers/vendors.

 Maintaining documents related to VTS product requirements and educating the field & team members well enough to handle technical difficulties happening in the field or while testing the product etc.

 Educating and clarifying the various technical queries raised by QC team.

 Analyzing root cause of various failures and taking necessary action accordingly and escalating to my functional head with detailed data.

EDUCATION & CREDENTIALS
Academics:
• B.E (Instrumentation and Control) from Anna University- RVS College of Engineering and Technology, Dindigul. May-2006 with an aggregate of 76%.

• HSC – St.James Higher Secondary School, Palakurichy. April – 2002 with 86.1%.

• SSLC – Government High School, Sevalpatty, April – 2000 with 81.6%.

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