CV Technical Support Engineer in Dhanus Technologies ltd, Chennai, looking for offshore openings
Technical Support Engineer in Dhanus Technologies ltd, Chennai, looking for offshore openings
Resume built for oil and gas job opportunities by a jobseeker with experience in Technical Support Engineer in Dhanus Technologies ltd, Chennai, looking for offshore openings - would you like to offer this candidate a job/contract employment?
CV/Resume ID no.:
100238 Last Updated:
Wednesday, September 23, 2009
Location (Residence): Chennai, India Citizenship:India
Education & Experience:
Work Authorization & Relocation:
Bachelors in Instrumentation and control engineering Years of Experience:
Authorized to work in: India Present Location: India, Chennai Relocation: India, Singapore
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]
I am a B.E graduate in Instrumentation and control engineering having 2+ years experience in Product Development field and leading a technical support team in Dhanus Technologies ltd, Chennai from 1st December-2006 till date. I would like to apply for a suitable position in your organization.
I have done safety course for getting JOB in RIG (offshore) industry
I have attached my resume for your reference.
Looking forward to hearing from you at the earliest.
2. Work Experience - CV/Resume Part 2 [Mandatory]
EXECUTIVE PRODUCT DEVELOPMENT, DEC 2006 AUG 2009.
(33 months experience in Product Development field and leading a technical support team in Dhanus technologies ltd, Chennai from December-2006 till date)
DHANUS TECHNOLOGIES LIMITED
Fleetrac is an automatic vehicle locator & asset protection service from Dhanus. Dhanus is a licensed operator for providing fleet management services in India. Fleetrac - A practically designed, user-friendly service allows customers to manage their fleet better - be it one vehicle or a thousand. Customers can keep track of their assets using a web-interface. They can also keep in voice contact with the vehicle drivers, at any point in time.
Providing all the requirements related to vehicle tracking system to vendors/manufacturers.
Testing the brand new GPS/VTS units from different manufacturers before purchasing and publishing report to respective functional heads accordingly.
Controlling configuration and firmware upgradation & Designing action plan to decrease inactive counts.
Interacting with GSM & CDMA operators for resolving technical issues.
Coordinating with the respective service providers to obtain a flexible and cost effective tariff plans.
Handles all technical enquiries from Sales and Marketing.
Coordinating with Technical and Customer support functional heads for day to day activities.
Assisting and giving valuable technical inputs to the team members and keeping them updated on new product features.
Gathering new feature requirements of the customers from the Sales team and getting the same incorporated in the units through manufacturers/vendors.
Maintaining documents related to VTS product requirements and educating the field & team members well enough to handle technical difficulties happening in the field or while testing the product etc.
Educating and clarifying the various technical queries raised by QC team.
Analyzing root cause of various failures and taking necessary action accordingly and escalating to my functional head with detailed data.
3. Education & Training - CV/Resume Part 3 [Mandatory]
EDUCATION & CREDENTIALS
B.E (Instrumentation and Control) from Anna University- RVS College of Engineering and Technology, Dindigul. May-2006 with an aggregate of 76%.
HSC St.James Higher Secondary School, Palakurichy. April 2002 with 86.1%.
SSLC Government High School, Sevalpatty, April 2000 with 81.6%.
4. Computer Skills - CV/Resume Part 4 [Mandatory]
5. Other Skills - CV/Resume Part 5 [Optional]
Quick learning capability and exploring the same in right way
6. Additional Information - CV/Resume Part 6 [Optional]
Organizing INSTRU06 function in our college
Got prizes in elocution competition in School days.