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CV Customer Service Supervisor, Network Management Group, Inc. Berkeley, CA

 
Customer Service Supervisor, Network Management Group, Inc. Berkeley, CA

Resume built for oil and gas job opportunities by a jobseeker with experience in Customer Service Supervisor, Network Management Group, Inc. Berkeley, CA - would you like to offer this candidate a job/contract employment?

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CV/Resume ID no.: 100402

Location (Residence): oakland, United States
Citizenship: United States
 
Languages:
  Native: Vietnamese
  Other: English United States
 
Education & Experience: Work Authorization & Relocation:
Education:
  Bachelors in Techinical Management

Years of Experience: 6 years
Authorized to work in:
   Vietnam
Present Location:
   USA, Oakland
Relocation:
   Vietnam
 
Expertise
Category Subcategory Ability Experience
Other Other Experienced 14 years
Other Customer Service Experienced 14 years
Other Other Basic 2 years
Other Other Basic 2 years
 
CV/Resume Details
 
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

To Whom It May Concern:

I'm currently living in Oakland, California. I am very interesting of the information management position. I would like introduce to you more about my work experience and education background. My nationality is Vietnamese, I could able to write and speak fluently in Vietnamese language. I graduated in 2005 with Bachelor Science degree in Technical Management and Associate in Applied Science degree in Computer Technology. I am currently working for Network Management group as supervisor position. As my daily duties at work, I supervise 20-30 employees, ensures employee’s doing there job correctly, maintained a high level of customer service, create two weeks schedule for employees, adjust employees timecard "Kronos," make a judgment or decision when incidents occur, and write a daily shift report regards of employees and work incidents.

2. Work Experience - CV/Resume Part 2 [Mandatory]

02/05 – Present Network Management Group, Inc. Berkeley, CA
Supervisor (full-time)
Input and monitored casino chips flows, keep tracking payable and receivable, made daily entries into work in process log, adjust employee’s timecard, shift reports, answered in incoming phone calls, and maintained a high level of customer service.

09/03 – 01/05 AllPosterDotCom Oakland, CA
Leadership (full-time)
Processed paperwork for work staffs, answered incoming calls, prepared and organized documents, shipping items, and customer service.

04/02 – 01/03 AlanComputech Union, CA
I.T Technician (part-time)
Worked on computer teardowns, installed software/hardware, swapped drives, configurations, troubleshooting laptop/desktop/networking, and work hard to maintain a clean environment.


3. Education & Training - CV/Resume Part 3 [Mandatory]

Heald College Hayward, CA
Associate in Applied Science Degree in Computer Technology
Award: January 2003
Devry University Fremont, CA
Bachelor Science in Technical Management
Award: October 2005


4. Computer Skills - CV/Resume Part 4 [Mandatory]
 Microsoft Word  FrontPage 2000  Software Installation
 Microsoft Access  PC Troubleshooting  Microsoft Explorer
 Microsoft Excel  Web Page Design  Data Entry
 Microsoft PowerPoint
 Speak and write fluently in Vietnamese  Hardware Installation  Network Troubleshooting
 Schedule maker  Adjust employee time card  Manage 20-40 employees per shift
5. Other Skills - CV/Resume Part 5 [Optional]
I've ability in training employees, constructs employees level skill, motivation, and very interactive at work.
6. Additional Information - CV/Resume Part 6 [Optional]
n/a


 

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Customer Service Supervisor, Network Management Group, Inc. Berkeley, CA
CV/Resume ID no.: 100402

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