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CV Portfolio Manager / Lead Project Manager - IBM Global Technology Services, US, EMEA, AP, LA

 
Portfolio Manager / Lead Project Manager - IBM Global Technology Services, US, EMEA, AP, LA

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CV/Resume ID no.: 102037

Location (Residence): London, United Kingdom
Citizenship: India
 
Languages:
  Native: Urdu
  Other: Gujarati
 
Education & Experience: Work Authorization & Relocation:
Education:
  Bachelors in Electronics & Communication Engineering

Years of Experience: 7 years
Authorized to work in:
   India
Present Location:
   India, Chennai
Relocation:
   Anywhere (International)
 
Expertise
Category Subcategory Ability Experience
IT/Communications Project Management Trainee 14 years
IT/Communications Systems Integration Trainee 5 years
IT/Communications Networking Trainee 5 years
 
CV/Resume Details
 
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

OBJECTIVE

Seeking assignments in Portfolio, Program & Project Management with a growth oriented organisation.


SUMMARY

A dynamic professional with nearly 15 years of rich Global experience in IT Infrastructure Program & Project Management, IT Planning & Management, IT Solutions, Systems and Network Management, Helpdesk Management, IT Security Operations, Consultancy, Vendor Management and Team Management.

Presently associated as Senior Project Manager with IBM - Global Technology Services and handle DOW Chemical Portfolio.

Expertise in spearheading numerous IT Infrastructure projects following PMI & WWPMM methodologies, ensuring delivery of projects in compliance to the quality, time and cost parameters

A keen planner, strategist & implementer with demonstrated abilities in IT infrastructure planning and management for streamlining business operations.

Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals.

Bachelors Degree in Engineering (B.E) - Electronics & Communication.

An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities. Possess a flexible & detail oriented attitude.

2. Work Experience - CV/Resume Part 2 [Mandatory]

WORK EXPERIENCE

Feb 2008 - Present
Portfolio Manager / Lead Project Manager - IBM Global Technology Services
IBM
US, EMEA, AP, LA

Profile Summary

Responsible for leading a project team in delivering a solution to the customer using the appropriate business measurements and terms and conditions for the project according to the project charter, project agreement or contract.

Have overall performance responsibility for managing scope, cost, schedule, and contractual deliverables, which includes applying techniques for planning, tracking, change control, and risk management.

Responsible for managing all project resources, including subcontractors, and for establishing an effective communication plan with the project team and the customer.

Provide day to day direction to the project team and regular project status to the customer & stakeholders.


Skills:

Environment:Professional knowledge of function, business unit or country operations. Understand organizational resources, priorities, needs and policies.

Communication/Negotiation:Guide other professionals. Adapt communications and approaches to conclude negotiations with various partners, resulting in common agreements.

Problem Solving:Analyze complex/new situations, anticipate potential problems and future trends, assess opportunities, impacts, and risks. Develop and implement solutions.

Contribution/Leadership:Leads multi-functional teams, conducts special projects, manages department(s) (national & international). Has vision of functional or unit mission. Influences people and organizations, including executive management, when issues are complex/difficult and require considerable diplomacy. Considerable latitude in responsibilities to define and decide on tools, processes, priorities and resources following general business unit directives. Recognized as an expert in their field.

Impact on Business/Scope:Accountable for projects or programs involving multi- functional, country-wide or regional teams. Responsible for overall functional program success. Activities are subject to business measurements, impact customer satisfaction, and impact functional, business unit, or country costs or expenses.


Project Experience:

Gained experiance in handling consulation projects in JV environment

Executed Application projects for IPT / IPCC

Program manager for MES-MOS Plant Automation & Process control Infrastructure projects across globe.

IPMS.NET Global implementation project

Houston Dow Centre MAN&LAN Relocate, Texas City - US

Handled Manufacturing Cyber Security LAN Remediation project for plant network across globe

Global Microsoft Exchange Project

Executed AT&T Non converged migration to MPLS Network for most of the plants in US & Canada

Migration of OS for 250# MES servers from Physical Windows 2000 Server to VM Windows 2003 Servers

WAN Bridge Infrastructure Implemenation.
-

March 2006 - August 2007
Head Network Infrastructure
Suburban Systems Limited
UK, Nigeria.

Spearheaded various activities related to design, implementation and maintenance of complex network platforms within group companies and customers.

Successfully managed various IT Projects for:

De-militarized Zone (DMZ) Network implementation for Data & Disaster recovery center for West Africa's biggest financial institution.

City wide wireless network (Wifi & WiMax) implementation and maintenance.

Linkstar Satellite DVB hub implementation.

Structured cabling and infrastructure implementation for a bank and its branches.

Designed and implemented VPN and VOIP Solution on Cisco, Polycom, Quintum and Sonicwall platform.

Efficiently handled the security functions involving firewall design, identification and correction of security issues.

Managing a team for installation and maintenance of Microsoft Windows 2003/2000/SBS server, Microsoft Exchange 2003/5.5, OWA, Active Directory, Group Policies DNS, DHCP, WINS, Inter and Intranet Web Servers, VPN, RAS, MSWSUS, MBSA, Office, NAS, File and print services.

Effectively handled installation and maintenance of Enterprise wide McAfee Antivirus, Virus Definition Update service, spam and content filtering.

Played a key role in planning & executing surveillance projects involving access controls, biometrics, turnstiles, automatic gates, CCTV, alarm systems for an onshore oil facility.

Holds distinction of revamping the Data and Disaster Recovery Centre for a leading financial institution.

Successfully migrated the messaging, groupware and web server from Microsoft to Merak platform.

Proved instrumental in conducting in-house CRM package development.

Supervised various functions related to Consultancy, Change Management, Configuration Management, Project Management, Out-sourcing, Budgeting, Supplier management and Procurement.


Dec 2002 - Feb 2006
International Project Manager
Contec Global Limited
United Kingdom, Nigeria, Republic of Benin, Tanzania, Uganda, Sudan, Niger,Ghana, India

Managed the design, development and deployment of CERPAC - Combined Expatriate Residence Permit and Aliens Card Project for "Nigeria Immigration Service"

Worked out the project proposals, RFP, SOW for:

National Driving License Project.

E-Passports Project.

National ID card Project.

Successfully implemented an Integrated VSAT network infrastructure suitable for TDMA, DAMA, SCPC/MCPC, with the NOC located at Abuja.

Implemented a Microsoft windows 2003/2000/XP platform and maintained DC, AD, DNS, DHCP, WINS, Exchange, Proxy, NAS, Mirroring, RAID, Clustering, Backup and MSWSUS. Large scale deployment of Desktop using RIS, Group Policies at Enterprise level to enforce standard desktop as set by the corporate policy.

Distinctively installed and maintained Microsoft SQL 2000 Enterprise Edition Database servers in all the 12 locations and effectively handled Data Replication, Reports and troubleshooting.

Effectively handled installation and maintenance of Enterprise wide TrendMicro 5.0 and Virus Definition Update service.

Actively involved in VoIP implementation across the Enterprise using Quintum's Tenor A800 VoIP MultiPath Switch

Pivotal in network management using both in-band (SNMP) and out-of-band RS232 local (terminal) management.

Significantly engaged in security implementation using Sonicwall firewall.

Distinctively implemented IMMSEC- Automatic Access control gates at the International Airports.

Played a vital role in the implementation of security access control system, Digital CCTV surveillance network.

Efficiently established the Backup and recovery strategy.


March 1997 - Nov 2002
IT Manager
Churchgate Group
Nigeria, UK & India

Successfully implemented & regulated LAN/WAN, VPN & VoIP operation for Corporate Office & Group Companies.

Actively involved in the distribution of network set-up with proactive network management involving desk to desk wiring of AT&T 2061 UTP cables and installations of 84 ports stacked hot swappable smart hubs and Ethernet Fiber Module as backbone.

Deployed and maintained Enterprise wide network using Microsoft and Novell Netware Platform. Maintain and troubleshoot Windows NT/2000 Domain Controllers, Microsoft Exchange 5.5 & OWA, Microsoft Proxy, Microsoft IIS, DNS, DHCP, WINS

Significantly engaged in the Network Management System using both in-band (SNMP) and out-of-band RS232 local (terminal) management.

Distinctively implemented ERP along with the installation of ORACLE 8i Database Servers, Connecting some crucial sites to HO using VSAT, VPN & VoIP for DATA & Voice Connectivity.

Ensured the maintenance of corporate internet, intranet and groupware.

Efficiently managed the Network Security by providing firewalls & Proxy Servers at strategic points.

Played a key role in the implementation of Symantec Enterprise Antivirus, virus definition update service, Email and Internet gateways

Efficiently handled various migration of lower end operating systems like NT 3.5, NT 4.0, Windows 95/ WFWG, MS DOS, Novell Netware 3.11, 3.12

Implemented redundancy techniques like Mirroring, Disk duplexing, RAID, System Fault Tolerance Level III, Clustering.

Played a vital role in migration of Applications based on MS FoxPro, Tally

Managed a wide gamut of operations involving Help desk support, In-house repairs, Stocks, Directory Services, Churchgate News Network, fully computerized clocking system and Telephone monitoring system.


March 1995 - Feb 1997
Customer Support Engineer
Nexus Computers [P] Ltd
India


Pre-Sale Study of client's requirements.
Technical demonstrations & presentations.
Network design and implementation.
Post deployment training for network administrators & end users
Analyze customer feedback and liaison with R & D to improve support services
Client's maintenance contract collection
Spares & stock scheduling.


3. Education & Training - CV/Resume Part 3 [Mandatory]

CERTIFICATIONS

Cisco Certified Network Associate (CCNA)

Microsoft Certified Professional (MCP)

Managing projects in IBM Rational Portfolio Manager (PM45G)

Managing Reports in IBM Rational Portfolio Manager for Project Managers (PM60)

Information Protection (CP3421)

IBM Project Management Orientation PMO - PM54G

IBM Project Management Fundamentals (PM10G)

Understanding Worldwide Project Management Method (WWPMM)

Communications Planning Just-in-Time -Course PM75D/PM75G

Recognizing and Preventing Workplace Harassment - Global Mangers Edition (LDT04)

Information Technology Security and Controls (BCITS201)

Leadership in Project Team Environment (PM11G)

Microsoft Projects 2007

BrainBench Certification in:

Networking Concepts

TCP/IP Administration

MS Windows NT 4.0 Administration

MS Internet Explorer 4.0 Administration


TRAINING

Introduction of ORACLE 8.

Oracle 8 Database Administration.

ARCANET Dataflow Management, System Management and Troubleshooting Techniques.

Migration of Cisco to Juniper.

Managing projects in IBM Rational Portfolio Manager (PM45G)

Project Management Orientation (PM54G)

Project Management Overview & Basics (Skill 22)

Understanding Worldwide Project Management Method (WWPMM).

IBM Miracle enablement & upgrade.

Fundamentals of People Management


EDUCATION

1990 - 1994
Kumaraguru College of Technology
Coimbatore - India

BE

Electronics and Communication Engineering

First Class Grade Point Average

1994 - 1995
Access Business School
Coimbatore

Advanced Diploma in Hardware Maintenance

Hardware & Networking

First Class Grade Point Average


4. Computer Skills - CV/Resume Part 4 [Mandatory]
FUNCTIONAL SKILLS

Portfolio management for multidimensional, IT Infrastructure delivery projects across different geography and track all realated activities following PMI & WWPMM project management methodologies.

Manage and Track projects throughout its life cycle.

Manage & Maintain Program, Projects & Project office using RPM (Rational Portfolio Manager).

Handle account specific project Change Control Methodology, exceptions and escalation.

Review project Initial & High level Cost Estimates, Risk Analysis, Risk Mitigation, and Issues impacting project deliverables.

Maintaining all required project related business/technology documentation in central repository - Project Control Book.

Managing financials, budgeting, approvals, baseline related updates within RPM.

Co-ordinate Delivery Integration Team to ensure that all relevant Teams within IBM and alliance teams are engaged to deliver the service at Implementation phase.

Reporting project health, labor, financials, metrics thro Portfolio Dashboard/OLAP Pivots, etc.

Training on RPM/project administration related trainings to new team members/PMs globally

Planning and analysis of entire IT operations along with establishing of short / long term budgets for the preparation of IT blueprint for the organization.

Implementation of IT project plans within pre-set budgets and designing the complete infrastructure.

Reviewing the IT security measures and safeguarding the information resources of the enterprise to maintain integrity, confidentiality and availability of data / application.

Preparing strategies for Disaster Recovery, Disaster Exit and Business Continuance entailing designing backup strategy & ensuring scheduled / unscheduled backups as per the backup plans.

Developing long-term partnerships with suppliers & vendors; managing day-to-day supplier performance to ensure meeting of service, cost, delivery and quality norms.

Directing, leading & motivating workforce and imparting continuous on job training for accomplishing greater operational effectiveness/ efficiency.
5. Other Skills - CV/Resume Part 5 [Optional]
Have worked in Systems integration and Networking
6. Additional Information - CV/Resume Part 6 [Optional]
NA


 

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Portfolio Manager / Lead Project Manager - IBM Global Technology Services, US, EMEA, AP, LA
CV/Resume ID no.: 102037

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