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CV Dedicated Customer Service Manager with 14+ years of experience in Multi-Store & retail store

Dedicated Customer Service Manager with 14+ years of experience in Multi-Store & retail store

Resume built for oil and gas job opportunities by a jobseeker with experience in Dedicated Customer Service Manager with 14+ years of experience in Multi-Store & retail store - would you like to offer this candidate a job/contract employment?

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CV/Resume ID no.: 103382

Location (Residence): Houston, United States
Citizenship: United States
  Native: English United States
  Other: Portuguese Standard
Education & Experience: Work Authorization & Relocation:
  High School in Diploma

Years of Experience: 15 years
Authorized to work in:
   United States, Canada
Present Location:
   USA, Houston
   United States, Canada, Germany, Portugal, United States
Category Subcategory Ability Experience
Sales/Marketing Retail Sales Experienced 24 years
Sales/Marketing Retail Sales Experienced 21 years
Sales/Marketing Retail Sales Experienced 21 years
Administration Customer Service Experienced 21 years
Administration Customer Service Expert 24 years
CV/Resume Details
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

Dear Human Resources Department,

I have Fifteen years' experience in the sales, operations & management. In my most recent employment, I am General Manager with Bass Pro Shops, located in Katy, TX.

I am responsible for interviewing, and recruiting staff, Monitoring local market trends, training and development, scheduling as well as many other duties. I am responsible for Overseeing 25 employees, and 3 departments. I am a self motivated individual who has a passion for recruiting and operations.

2. Work Experience - CV/Resume Part 2 [Mandatory]

Dedicated Customer Service Manager with 14+ years of experience in Multi-Store & retail store settings. Consistently achieved improvements to the bottom line & turnaround of under performing stores & operations.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

3. Education & Training - CV/Resume Part 3 [Mandatory]

CENTRAL TEXAS COLLEGE – Killeen, TX (Online classes)
Associates of Applied Science in Criminal Justice
(Currently enrolled in degree program freshman year)

Digital Imaging & 3D Animation Classes, 1999

4. Computer Skills - CV/Resume Part 4 [Mandatory]
Proficient in MS Office, Excel, Outlook and Word. Can use Photoshop and Swish. Internet Savvy.
5. Other Skills - CV/Resume Part 5 [Optional]
Customer Service Management
Complaint Handling & Resolution
Retail Operations Management
Front end Supervision
Sales & Margin Improvement
Customer Satisfaction Enhancement
Efficient Time Management
Networking & Recruiting
Team Building & Training
6. Additional Information - CV/Resume Part 6 [Optional]
Upper level Manager with proven Sales and Organizational skills, Ability to train and maintain a productive and enthusiastic staff. Excellent in staff management, recruiting and networking & training.


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Dedicated Customer Service Manager with 14+ years of experience in Multi-Store & retail store
CV/Resume ID no.: 103382

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