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CV Collection Agent (US Based Process), DTP Operator, Fresher in Offshore Business

 
Collection Agent (US Based Process), DTP Operator, Fresher in Offshore Business

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CV/Resume ID no.: 103466

Location (Residence): Village Road, Bhandup (W), Mumbai., India
Citizenship: India
 
Languages:
  Native: Marathi
  Other: English, Hindi, Marathi
 
Education & Experience: Work Authorization & Relocation:
Education:
  High School in 3 Banking & Language Subjects

Years of Experience: 5 years
Authorized to work in:
   India
Present Location:
   INDIA, MUMBAI
Relocation:
   Anywhere (International)
 
Expertise
Category Subcategory Ability Experience
Other Data Entry Trainee 1 year
Other Customer Service Trainee 1 year
Other Other Trainee 1 year
Other Other Experienced 13 years
 
CV/Resume Details
 
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

-

2. Work Experience - CV/Resume Part 2 [Mandatory]

Tracmail (India) Pvt Ltd. 16th Feb 2009 to 28th Oct. 2009 ( 9 Months)
Collection Agent (US Based Process)
Responsibilities:
• Colleting money on the delinquent a/c’s of US consumer given by the client.
• Strictly following the FDCPA laws of US. to ensure secure and compliance collection.
• Achieving given target on monthly basis and the quality scores 100%.
• To keep quality of service on calls to retain the client process with the company. •

ICICI Bank Ltd. 15th June 2007 to 12th Sept. 2008 (15 Months)
Phone Banking Officer
Responsibilities:
• Answering Inbound Calls for the Credit Card Holders
• Giving 1st Call Resolution to the Customer for his queries regarding Credit Card.
• Taking on call request as per Customer’s requirement or Demands.
• Keeping the teams error records and rectifying the errors. •

Godrej & Boyce Co. Pvt. Ltd. 16th June 2003 to 15th June 2004 (12 Months)
Jr. Sales Accountant
Responsibilities :
• Keeping records of seven Sales Collection Centers of Godrej showroom.
• Generating Monthly BRS statements of all the collection Centers.
• Keeping books records of Petty Cash and other Cheque issue accounts on daily basis.
• Keeping all the books tally with respective a/c’s total amount.
• Updating the details in a separate excel format for reconciliation process.

Deepak Screen Printers
D. T. P. Operator
Responsibilities :
• Designing Graphical output for different type of Customer as per there business needs.
• Taking Digital and Screen Printing Orders.
• Giving Quotations to Customer as per there requirement.


3. Education & Training - CV/Resume Part 3 [Mandatory]

B.Com Kalina Mumbai University Pass 2008
Main Subjects - Accountancy, Economics, Tax, MPP

Higher Secondary (XII) Tulsi Technical College, Chembur, Mumbai. First Class 2003
Main Subjects – Banking & Accountancy, Languages, FC.

Secondary School(X) New English High School, Kurla, Mumbai. Second Class 2000
Subjects - Mathematics, Science, History, Geography, English, Other Languages Marathi & Hindi.


4. Computer Skills - CV/Resume Part 4 [Mandatory]
Proficiency with Windows Operating System, MS Excel, MS Word, MS PowerPoint.
Using Application such as Corel Draw, Photoshop.
5. Other Skills - CV/Resume Part 5 [Optional]
Deepak Screen Printers
D. T. P. Operator
Responsibilities :
• Designing Graphical output for different type of Customer as per there business needs.
• Taking Digital and Screen Printing Orders.
• Giving Quotations to Customer as per there requirement.
6. Additional Information - CV/Resume Part 6 [Optional]
HOBBIES AND INTERESTS

Watching Movies, Listening to Music, Swimming, Internet Surfing.


 

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Collection Agent (US Based Process), DTP Operator, Fresher in Offshore Business
CV/Resume ID no.: 103466

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