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CV 3.0 YEARS EXPERIENCE AS AN OFFICER FOR CREDIT CARDS COLLECTION OPERATIONS

 
3.0 YEARS EXPERIENCE AS AN OFFICER FOR CREDIT CARDS COLLECTION OPERATIONS

Resume built for oil and gas job opportunities by a jobseeker with experience in 3.0 YEARS EXPERIENCE AS AN OFFICER FOR CREDIT CARDS COLLECTION OPERATIONS - would you like to offer this candidate a job/contract employment?

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CV/Resume ID no.: 103841

Location (Residence): Cochin, India
Citizenship: India
 
Languages:
  Native: Urdu
  Other: Gujarati
 
Education & Experience: Work Authorization & Relocation:
Education:
  Bachelors in COMPUTER MAINTENANCE & ELECTRONICS

Years of Experience: 3 years
Authorized to work in:
   European Union
Present Location:
   INDIA, COCHIN
Relocation:
   Anywhere (International)
 
Expertise
Category Subcategory Ability Experience
Other Labourer Trainee 14 years
Other Labourer Trainee 14 years
Other Other Trainee 2 years
Other Labourer Trainee 2 years
 
CV/Resume Details
 
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

WANTED SALARY: 350 PAKISTANI RUPEES PER DAY

I am a graduate in Computer maintenance and Electronics. Currently I am working with Icici bank as an officer for credit cards collections since Jan 2007. I had six months experience from Bajaj Alliance Insurance Pvt Ltd from Jun 2006 - Dec 2006 as Insurance service representative. I am seeking a position to utilize my skills and abilities in an industry that offers professional growth, while being resourceful,innovative and flexible.

2. Work Experience - CV/Resume Part 2 [Mandatory]

1. FROM MAR 2007 ONWARDS WITH ICICI BANK(I-PROCESS SERVICES INDIA PVT LTD),
AS AN OFFICER FOR CREDIT CARD COLLECTION COCHIN.

• MANAGING ICICI CREDIT CARDS PROCESS & COMPLIANCE.
• HANDLING AUDIT PROCESS WITH MANAGING MONTHLY AUDIT SCORE OF
A(91%-99%)

• MIS & PROCESS CO-ORDINATION WITH OTHER LOCATIONS.

• MANAGING AND CO-ORDINATION WITH CREDIT CARDS COLLECTION AGENCIES (AGENCY MANAGEMENT).
• MONTHLY AGENCY VISIT TO ENSURE THEIR COMPLIANCE WITH BANK POLICIES AND PROCESS

• INTERACTION WITH WALK-IN CUSTOMERS REGARDING CREDIT CARD RELATED QUERIES AND SETTLEMENTS.

• ONLINE TRACING OF NO CONTACT CUSTOMERS.

• HAD CONDUCT TRAINING FOR IN-HOUSE AND OTHER LOCATIONS OFFICERS.

• HAD CONDUCT TRAINING TO AGENCIES REGARDING PROCESS COMPLIANCE.

• STOCK ALLOCATIONS TO ALL AGENCIES. DAILY MIS HANDLING – REPORTING RESOLUTION, FIELD REFERRALS, DISPUTE & SKIP CASES.

2. FROM JUN 06 – DEC 06 MONTHS WITH BAJAJ ALLIANZ INSURANCE LTD, ALUVA, AS INSURANCE SERVICE REPRESENTATIVE.

• CUSTOMER ACQUISITION BY THE WAY OF SELLING INSURANCE & ULIPS
• ENHANCING CUSTOMER RELATIONSHIP


3. Education & Training - CV/Resume Part 3 [Mandatory]

1) BSC COMPUTER MAINTENANCE AND ELECTRONICS (2003-2006)

UNIVERSITY : MAHATMA GANDHI UNIVERSITY, KOTTAYAM.

INSTITUTION : UNION CHRISTIAN COLLEGE, ALUVA.

SUBJECTS STUDIED : COMPUTER MAINTENANCE, ELECTRONICS & MATHS

PERCENTAGE OF MARKS : 60.73%

2.)

HIGHER SECONDARY EXAMINATION (HSC) (2001-2003)

BOARD/UNIVERSITY : BOARD OF HSC EXAMINATION KERALA

INSTITUTION : R M H S S VADAVUCODE, COCHIN

SUBJECTS STUDIED : PHYSICS, CHEMISTRY, BIOLOGY & MATHS

PERCENTAGE OF MARK : 65.66%

3.)

SECONDARY SCHOOL LEAVING CERTIFICATE (SSLC) (2000-2001)

BOARD/UNIVERSITY : BOARD OF PUBLIC EXAMINATION KERALA

SUBJECTS STUDIED : SCIENCE, MATHS, SOCIAL SCIENCE

PERCENTAGE OF MARKS : 62.66%


4. Computer Skills - CV/Resume Part 4 [Mandatory]
COMPUTER KNOWLEDGE: MS OFFICE, OPEN OFFICE LINUX, WORKING KNOWLEDGE IN WINDOWS OS, TROUBLE SHOOTING PC, PC ASSEMBLING AND OS INSTALLATION.
5. Other Skills - CV/Resume Part 5 [Optional]
Good Team Player
6. Additional Information - CV/Resume Part 6 [Optional]
• NCC 2005 B CERTIFICATE HOLDER
• I HAD WORKED AS A NEWS PAPER AGENT FOR THE PERIOD AUG 2004 – JUN 2007


 

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3.0 YEARS EXPERIENCE AS AN OFFICER FOR CREDIT CARDS COLLECTION OPERATIONS
CV/Resume ID no.: 103841

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