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CV Trainee Marketing Staff Business Administration - Ain Shams University 2009 Egypt

 
Trainee Marketing Staff Business Administration - Ain Shams University 2009 Egypt

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CV/Resume ID no.: 104271

Location (Residence): Cairo, Egypt
Citizenship: Egypt
 
Languages:
  Native: Arabic Egypt
  Other: English
 
Education & Experience: Work Authorization & Relocation:
Education:
  Bachelors in Business Adminstration

Years of Experience: 0 year
Authorized to work in:
   Egypt
Present Location:
   Egypt, Cairo
Relocation:
   Egypt
 
Expertise
Category Subcategory Ability Experience
Sales/Marketing Retail Sales Trainee 0 year
Sales/Marketing Retail Sales Trainee 0 year
 
CV/Resume Details
 
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

I am targeting a challenging job opportunities in the field of marketing or business administration with a focus on the communication field.

2. Work Experience - CV/Resume Part 2 [Mandatory]

• Mobinil, customer service agent, ( August 2009 till now )
* Handling all inbound calls.
* Receive inquiries, answer them and log them on the system.
* Provide support to customers over the phone.
* Troubleshooting customer's problems.
* Handle complaints, even when handling unpleasant customers.
* Be proactive with customer queries in terms of follow up and escalation.
* Escalate issues to second liners or management, if necessary, as defined in the Escalation procedures, to ensure a timely solution.

• Mantrac Group, Asst. Marketing Coordinator, Summer 2008
Assisting all marketing coordinators in launching, managing, and documenting all marketing campaigns and events.
• Family business working in spare parts of Japanese cars as sales executive (summer 2005, 2006, 2007).
• NSGB marketing department in university (2005).


3. Education & Training - CV/Resume Part 3 [Mandatory]

• Bachelor Degree of commerce (English section) - major: Business Administration - Ain Shams University 2009
with Grade: Good.
• High School Future Language School with 93%.


4. Computer Skills - CV/Resume Part 4 [Mandatory]
Ms. Office - Internet
5. Other Skills - CV/Resume Part 5 [Optional]
Good Interpersonal skills and work skills.
6. Additional Information - CV/Resume Part 6 [Optional]
n/a


 

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Trainee Marketing Staff Business Administration - Ain Shams University 2009 Egypt
CV/Resume ID no.: 104271

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