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CV Trainee sales and markeing officer - experience in IATA travel holidays and entertainment industry

 
Trainee sales and markeing officer - experience in IATA travel holidays and entertainment industry

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CV/Resume ID no.: 104842

Location (Residence): mangalore, India
Citizenship: India
 
Languages:
  Native: Urdu
  Other: Gujarati
 
Education & Experience: Work Authorization & Relocation:
Education:
  Bachelors in accounts incometax costing

Years of Experience: 8 years
Authorized to work in:
   UK (in particular)
Present Location:
   INDIA , MANGALORE
Relocation:
   Anywhere (International)
 
Expertise
Category Subcategory Ability Experience
Administration Customer Service Trainee 4 years
Other Labourer Trainee 1 year
Other Labourer Trainee 7 years
Other Customer Service Trainee 2 years
Administration Customer Service Trainee 8 years
 
CV/Resume Details
 
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

Currently working for KUONI TRAVEL INDIA PVT LTD as a Assistant Manager in the out bound tours department in INFOSYS travel desk Mangalore

• Handling International air ticket reservation and Domestic air ticket reservation , train and bus booking and hotel reservation
• Handling visa and passport services
• Selling tailor-made packages to customers requirements
• Dealing with potential passengers over the phone and mail selling a variety of tour packages
• Advising customers what different packages are available
• Answering inbound calls from customer and Converting sales enquiries into confirmed bookings
• Up selling products and services to customers to maximizing on all sales opportunities.
• Building rapport with customers, delivering an excellent level of customer service
• Dealing with any customer queries and convert in to sales
• Promoting new product to customer

2. Work Experience - CV/Resume Part 2 [Mandatory]

JOB EXPERIENCE

KUONI TRAVEL INDIA PVT LTD
10 Jul 2009 to till date
Assistant Manager in the out bound tours department in INFOSYS Mangalore travel desk

Role and Responsibilities

• Used Galileo system
• Handling International air ticket reservation and Domestic air ticket reservation , train and bus booking and hotel reservation
• Handling visa and passport services
• Selling tailor-made packages to customers requirements
• Dealing with potential passengers over the phone and mail selling a variety of tour packages
• Advising customers what different packages are available
• Answering inbound calls from customer and Converting sales enquiries into confirmed bookings
• Up selling products and services to customers to maximizing on all sales opportunities.
• Building rapport with customers, delivering an excellent level of customer service
• Dealing with any customer queries and convert in to sales
• Promoting new product to customer


ALHIND TOURS AND TRAVELS Pvt Ltd Mangalore, INDIA
Mar 2008 to 08 jul 2009
Marketing and Sales Officer

Role & Responsibilities

• Knowledge of marketing of international trade fairs Experience in corporate sales of outbound and inbound , To maintain corporate relationship
• Capability of making marketing calls , Experience in Tele-calling and Tele-marketing
• Strong networking and negotiation skills , Knowledge of costing and making itineraries
• Promoting the company new product to the industry and clients
• Advising customers what different packages are available
• Handling International reservation and Domestic reservation,
• Issuing International tickets and Domestic tickets
• Prepare and sell International tour packages and Domestic tour packages and group packages
• Handling train tickets reservation , bus tickets reservation and Hotel reservation
• Handling visa and passport services
• Handling umrah and hajj packages


MYLOW FARE .COM Pvt ltd Bangalore having office in Detroit MI, USA
May 2005 to Feb 2008
Travel Consultant and sales specialist

Role & Responsibilities:

• Have good knowledge of Interpersonal, presentation, negotiation and communication skills Business development, consulting, or consultative selling experience
• Profound Knowledge of Amadeus , Galileo system .
• Receive the calls from USA, Handling clients queries related to travel products and Convert queries into sales
• Have good knowledge about International reservation and Domestic reservation, Issuing tickets and Prepare and sell International tour packages , Hotel booking
• Assisting the sales team after confirmation or wanting to request any products and checking everything is correct.
• Supervising and streaming all fares and checking if correctly taken by sales team
• Preparation of cost-effective travel itineraries for customers
• Effectively involve in all activities pertaining to Business development.
• To maintain corporate relationship
• To arrange activities for promotion of products and services offered by the company.
• Market Intelligence and carry out activities of Brand building.


RIYA TRAVELS & TOURS INDIA PVT LTD, Mangalore, INDIA
July04 to Apr05
Ticketing Executive & Sales Representative


Role & Responsibilities:

• Used Galileo and Amadeus system
• Have good knowledge about International reservation and Domestic reservation
• Issuing International and Domestic tickets
• Plan and sell transportation and accommodation for travel agency customers.
• Preparation of cost-effective travel itineraries for customers and booking tickets with carriers
• Provide guidance to clients in preparation of documents required for obtaining visas.
• Marketing & Sales Representation


SAUDI INT TRAVELS Mangalore, INDIA
Jul97 to Jun04
Sales Representative/Reservation Staff


Role and Responsibilities:

• Used Saber system, Galileo system.
• Handling inbound, outbound calls from Customer and Sub Agents and Making their reservation and issuing tickets
• Handling clients queries related to travel products.
• Responsible for cost-effective itineraries planning and air travel arrangement for software professionals, in concert with relevant departments.
• Anchor all activities for overseas visits of personnel including interface with foreign embassies / consulates for visas, passport office, Foreign Exchange and Overseas Medical Insurance.


M/s ABDUL SAMAD Chartered Accountants Mangalore, INIDIA
March 1995 to Feb 1997
Accountant


Role and Responsibilities:

• Coordinating & controlling the Audit Clerk
• Handling posting entries, preparing & finalizing trial balance of Various Clients, Reporting to the Manager


M/s SEAHASONS Stevedores/Shipping/C & F Agents Mangalore, INDIA
Jun87 to Feb95
Supervisor


Role and Responsibilities:

• Warehouse/ Wharf In charge, Supervising loading & unloading of Export/Import cargos at the deck & hatch of the ship
• Also done supervision at weighbridge issuing delivery note, preparing invoices & maintaining related records.


3. Education & Training - CV/Resume Part 3 [Mandatory]

• B.Com Mangalore University Mangalore, INDIA 1993
• Basic Course in International Basic Air & Ticketing Fares From Institute of Marketing & Management, Bombay Thru: Globe College of Travel & Tourism, Mangalore, India 1994
• Dip In IATA - UFTAA Geneva –Switzerland (Standard Course) Thru: Globe College of Travel & Tourism, Mangalore, India. 1997
• Dip In IATA - UFTAA Montreal (Advanced Course) 1999
• Station Management course Mumbai 2003


4. Computer Skills - CV/Resume Part 4 [Mandatory]
• DOS, WORDSTAR, DBSE III + & LOTUS 1-2-3
• Computer Diploma in MS OFFICE National Academy of Computer education Mangalore, India
5. Other Skills - CV/Resume Part 5 [Optional]
-
6. Additional Information - CV/Resume Part 6 [Optional]
-


 

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Trainee sales and markeing officer - experience in IATA travel holidays and entertainment industry
CV/Resume ID no.: 104842

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