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CV IT Manager Wachovia Bank, A Wells Fargo Co. Charlotte NC, Oracle Corporation Los Angeles CA
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IT Manager Wachovia Bank, A Wells Fargo Co. Charlotte NC, Oracle Corporation Los Angeles CA |
Resume built for oil and gas job opportunities by a jobseeker with experience in IT Manager Wachovia Bank, A Wells Fargo Co. Charlotte NC, Oracle Corporation Los Angeles CA - would you like to offer this candidate a job/contract employment? Please contact us OR search for another relevant oil CV/Resume in our impressive oil industry database
CV/Resume ID no.:
107052
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Location (Residence): Matthews, United States
Citizenship: United States
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Languages:
Native:
French Standard, English United Kingdom Other:
English |
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Education & Experience: |
Work Authorization & Relocation: |
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Education:
Masters in 1998 Years of Experience:
13 years
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Authorized to work in:
United States
Present Location:
US, Charlotte
Relocation:
Anywhere (International) |
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Expertise |
Category |
Subcategory |
Ability |
Experience |
IT/Communications |
Database Administration |
Basic
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22 years |
IT/Communications |
Project Management |
Basic
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22 years |
IT/Communications |
Support (Applications) |
Basic
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22 years |
Other |
Other |
Trainee
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3 years |
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CV/Resume Details |
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1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory] |
I am an IT system professional and an expert support consultant with over 14 years experience in implementing, supporting and managing a wide range of third generation client/server systems and applications. I have project management skills in large project implementations following the SDLC (Software Development Lifecycle) on various platforms, for different Lines of Businesses. I am looking for a challenging position in the International Energy sector with a Global company, where I can add value in an expatriate capacity.
Ability to work / function within corporate / business environment as a leader and change agent;
Team player with excellent leadership capabilities, sterling interpersonal skills, and a high level of tact and discretion;
Confident communicator at all corporate levels with excellent oral and written communication / presentation skills;
Competent facilitator with tried and tested peoples and negotiation / consulting skills;
Avid learner, with demonstrated abilities and willingness to acquire and implement new skills and technologies;
Diligent and efficient with a clear sense of responsibility, and a drive to produce desired outcomes;
Significant experience in working with senior management teams in formulating and implementing corporate strategy;
Significant managerial and organizational experience in leading and motivating multicultural teams in demanding work-streams;
Ability to work under tight deadlines responding to the ever-changing priorities and challenges of complex legal and business environments.
As laid out below, I have acquired an extensive array of knowledge and skills in the course of my professional and academic career, and I will very much like to use my skills and experience in providing sound leadership and change management impetus in a dynamic corporation as it envisages the next level of growth and profitability.
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2. Work Experience - CV/Resume Part 2 [Mandatory] |
PROFESSIONAL EXPERIENCE
01/2006 Present - Wachovia Bank, A Wells Fargo Co., Charlotte NC
Technology Delivery Manager CIB Division (Currently Tech Lead with Same responsibilities)
Supervise and administer the operations and administration for a team of Data Base Administrators (DBAs) within Corporate Investment Banking (CIB) Technology Services.
Accountable and responsible for design, testing, implementation, performance, and ongoing support of databases associated with the functioning applications utilized by respective line(s) of business (LOBs).
Insuring DBMS versions are current and operating within corporate standards; to include, Security Access, Change Control, RISK, and all other processes as they relate to databases.
Administer data and system programming in the enterprise's database computing environment, including configuration, security, resource monitoring and reporting, troubleshooting, performance and tuning, data replication, and the development of specialized programs.
Assist, define, and/or oversee database organizations, standards, controls, procedures, and documentation.
Provide technical capability in the definition, design, and creation of a database environment.
Assist in development and deployment of applications with RDBMS components.
Design, implement, and maintain databases with respect to access methods; access time; batch processes; device allocation; validation checks; organization; protection and security.
Preserve standards and controls over the necessary infrastructure processes associated with RDBMS within the enterprise.
Maintain the stability, scalability, behavior, security, and performance of RDBMS environments.
Responsible for database backup and restore procedures to insure the availability and integrity of databases.
Help in database design, programming, troubleshooting and management of problems.
Provide 24x7 on call support of all systems on a rotating basis.
Ensure that documentation is complete and up-to-date.
06/2000 - 01/2006 - Oracle Corporation, Los Angeles CA
Senior Systems Engineering Specialist (80%-90% travel position)
As a member of the Oracles Consulting Support organization, my focus was to deliver post-sales support and solutions to the Oracle customer base, while serving as an advocate for customer needs. This involved resolving post-sales technical questions regarding the use of and troubleshooting of Distributed products including Advanced Replication, Oracle Streams and Advanced Queuing.
As a Principal Support Engineer, I offered strategic technical support to assure the highest level of customer satisfaction. A primary focus was to utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. I was expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address complex and critical customer issues. This position required almost 80-90% travel to client sites supported by Oracle. Some of the clients include, but are not limited to:
- NASA JPL Labs, Los Angeles
- Wellpoint Healthcare, Los Angeles
- Lexmark, Lexington
- Phoenix Airport, Phoenix
- Los Angeles Sheriff Dept, Los Angeles
- Bank of America, Charlotte
- Devry University, Chicago
- Capital One Bank, Richmond
- Coca Cola, Atlanta
- Thompson Legal, Minneapolis
- Wachovia Bank, Charlotte
- Capital One Bank, Richmond VA
Onsite Premium Support technical interface for Oracle with customers IT staff:
o Server Technology support
o 9i/10g RAC install and configuration on multiple platforms
o Database upgrade and instances configuration
o Performance Tuning and troubleshooting client issues
o OEM install and configuration
o RMAN install and config for automatic backups and recovery strategies
o Educate client on metalink support for faster resolution of escalation
o Resource Manager implementation
o Data Guard and Standby
o Replication Support
Resolved high level, very complex, or previously unknown issues requiring expert technical knowledge for Oracles products.
Interacted within customer site and Oracle on a conceptually advanced troubleshooting level.
Prepared and present training programs designed to educate field support and customers on technical topics.
Established proactive plan to support Oracles products at each assigned client site.
Worked with client to establish plans for integration of new software releases, database backups, and recovery strategies.
Educated customers on effective use of Oracle Support Services.
Served in leadership role for prevention, identification, and resolution of Oracle-related issues at the customer site.
Recognized and communicate needs for additional Oracle products, support and services to appropriate organizations.
05/99 - 06/2000 - Passport New Media (YourOwnWorld.com), Los Angeles CA
Lead Oracle DBA
Sole DBA during life-cycle development of companys flagship product YOW.
Involved in initial research and analysis of database requirements.
Installed Oracle8i database on multiple UNIX servers test, dev., and production.
Logical design of database and analysis of data model using Erwin.
Physical implementation of database model creation of instances, tablespaces, sizing, user-account management, client-server connectivity using Net8.
Sole administrator of 3 40G+ instances running on Solaris 2.7
Responsible for performance tuning and Backup and Recovery of multiple instances (Hot/Cold backup of databases).
Created Bug database for developers in Access for convenient logging of bugs over LAN.
Responsible for reports generation using Oracle Reports 6.0 (mostly metric reports)
08/97 - 04/99 - Transnational Computer Technology (TCT), El Segundo CA
Applications Consultant/DBA
Supported and maintained Oracle databases in UNIX and WinNT environment.
Monitored database and data dictionary views for performance issues.
Managed objects (tables, views, and indexes) in database.
Participated in planning and design of backup and recovery strategies.
Wrote PL/SQL code for database updates, triggers, and stored procedures.
Participated in conversion/migration of DB2 databases to Oracle.
Provided end user support and training at Los Angeles County Department of Children and Family Services for their proprietary system, CWS/CMS.
Involved in site-by-site rollout of the system
Responsible for installation, management, and configuration of all Win/NT Workstations running on DB2 servers.
Project Lead in the creation of Technical Documentation for analysts and vendors.
Responsible for end-user support training of medical staff in using patient intake and billing system.
09/95 - 06/97 - WMC Partial Hospital Program, Los Angeles CA
Systems Support Manager
Managed the update and maintenance of client database in Access.
Briefed senior management on monthly program status and recommended changes as necessary.
Team Lead for installing and trouble shooting complimentary desktop applications for hundreds of users.
04/94 - 08/95 - Lanterman Development Center , Pomona CA
Technician Trainee
Provided Help Desk support to multiple users.
Responsible for troubleshooting, documenting and securing hardware and support from vendors.
Responsible for management and training of new staff on basic PC operations.
Responsible for the maintenance and troubleshooting of system used for patient intake and discharge planning.
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3. Education & Training - CV/Resume Part 3 [Mandatory] |
MSc. Software Engineering-National University, Los Angeles 1999
Certified Licensed Support Technician, Valley College, Pomona 1995
BA (Hon) Public Law and Administration, University of Yaounde, Cameroon, 1990
. ITIL Certified Foundation Courses
. Certified Information Systems Auditor (CISA) and Certified Information Security Manager (CISM) Candidate 2007
. GCE A Levels, High School Diploma - June 1987
. GCE O Levels, Secondary School Diploma - June 1985
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4. Computer Skills - CV/Resume Part 4 [Mandatory] |
TECHNICAL SKILLS AND COMPETENCIES
CLIENT/SERVER Technologies -
RDBMS: Oracle 7x, 8x, 9i, 10gR1&2, 11g
Database Modeling: Oracle Designer 2000, ERwin (Logic Works) 2.x & 3.x.
Methodology: RDBMS, OOD, OOP, Client/Server.
Programming Languages: SQL, PL/SQL, HTML, SQL Windows 5.0, shell scripting (sh, csh, ksh).
Database Administration:
Oracle Database Server Installation
Server consolidation and RDBMS upgrade
Configuration and Administration (OEM, FOGLIGHT, SPOTLIGHT, EMBARCADERO, TOAD)
Oracle Database Performance Tuning
Oracle OPS and 9i RAC, 10g RAC HA (High Availability)
Backup and Recovery (RMAN, Cloning, import & export, SQL*BACKTRACK)
Network Administration & Database Replication
SQL*Plus
Resource Manager
Data Guard and Standby Databases
Replication and Streams
Oracle Data Warehouse Design and Performance Tuning
Installation and Management of Oracle Application Server (9iAS) & Forms Server
Server and database migration using Oracle Migration Workbench (OWMB)
Experience troubleshooting ODBC and JDBC connectivity issues
System Administration: OS Installation, User Administration, Backup and Recovery & Security Management on the following platforms: SUN/OS SOLARIS, Linux SuSe 9 & RedHat, MS/WinNT 4.0.
Development Platforms: IBM-AIX , SUN/OS, SOLARIS 9 & 10, HPUXx, Linux SuSe 9 & RedHat 5, MS-WIN 3.x, 95, 98, NT 4.0, 2000 & 2003, XP and VISTA.
Oracle Applications: Single and multi-node installation and patching of Oracle Applications 10.7 ,11i and 12i. I have expert experience in troubleshooting Forms and Reports Server, Web Server, Concurrent Manager and Admin Server.
Network Admin: I have been involved in LAN and WAN design, administration and support. I have familiarity with Internet Protocols TC/IP and Network Security Administration.
System Security: Candidate for CISA (Certified Information Systems Auditor) and CISM (Certified Information Security Manager) certification familiarity with security protocols for IT e.g. COBIT, ISACA, SOX.
SAP R/3 Admin and Security: Candidate Certification.
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5. Other Skills - CV/Resume Part 5 [Optional] |
Fluent in French and English
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6. Additional Information - CV/Resume Part 6 [Optional] |
No additional info
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IT Manager Wachovia Bank, A Wells Fargo Co. Charlotte NC, Oracle Corporation Los Angeles CA
CV/Resume ID no.: 107052 |
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