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CV Assistant IT Manager / Computer Technician - Tanzania Modern Digitals Limited (TMDL)

Assistant IT Manager / Computer Technician - Tanzania Modern Digitals Limited (TMDL)

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CV/Resume ID no.: 109314

Location (Residence): Dar es salaam, Tanzania
Citizenship: Tanzania
  Native: Afrikaans
  Other: English United States
Education & Experience: Work Authorization & Relocation:
  Vocational in Diploma in IT

Years of Experience: 9 years
Authorized to work in:
   European Union, UK (in particular), United States, Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Bouvet Island, Brazil, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Rep., Chad, Chile, China, Christmas Island, Colombia, Comoros, Congo, Congo, Dem. Rep., Cook Islands, Costa Rica, Cote D'ivoire, Croatia, Cuba, Cyprus, Czech Rep., Denmark, Djibouti, Dominica, Dominican Rep., Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Islamic Rep. of, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Dem. Rep., Korea, (South), Kuwait, Kyrgyzstan, Lao, Dem. Rep., Latvia, Lebanon, Lesotho, Liberia, Libyan Arab Jama., Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, FYR, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russian Federation, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia & Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, Sudan, Suriname, Svalbard, Swaziland, Sweden, Switzerland, Syrian Arab Rep., Taiwan, POC, Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands, British, Virgin Islands, U.S., Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe
Present Location:
   Tanzania, Dar es salaam
   Anywhere (International)
Category Subcategory Ability Experience
IT/Communications Support (Op. Sys.) Experienced 9 years
IT/Communications Support (Hardware) Experienced 9 years
CV/Resume Details
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

Dear Sir or Madam:


As per above heading, I have the pleasure in forwarding my application for the position of Computer Technician.

I am a Tanzanian male of 34 years, with a wide range of experience in the fields of Information and Communication Technology. I have acquired massive troubleshooting techniques in the following areas; Computer Hardware, Software and Networking.

More details pertaining to my education qualifications and experience may be obtained from the attached curriculum vitae.

I feel I am the right candidate for this position and be assured of my honest service. I am available for interview anytime.

It is my hope that my application will meet with a favorable and prompt response.

2. Work Experience - CV/Resume Part 2 [Mandatory]

Company : Tanzania Modern Digitals Limited – (TMDL)
Period of Service : 2000 - 2005
Position : Senior Computer Technician
Duties :
 Provided technical support on client request.
 Supervised all technicians during fieldwork.
 Liaised with clients ensuring all computers and their environments were always in optimum
 Conducted regular service and preventive maintenance to all clients’ computers and office
 Advised Clients on modifications which included upgrades and updates.
 Monitored client’s complaints and ensured immediate remedial measures were taken.
 Handled the day to day technical operations of the company.

Company : National Assembly of Tanzania
Period of Service : 2000 - 2004
Position : Computer Technician (Contract Based)
Duties :
 Participated in the formation of Information Technology department in the Parliament offices
(Dodoma & Dar es salaam)
 Built responsive Information Technology structures that supported and complimented the existing
parliamentary environment and applications.
 Assisted in the Network management (server & client operating systems and applications).
 Developed and implemented technical documentation and operating procedure to support day to
day parliament operations.
 Ensured regular backups were undertaken.
 Coordinated IT programs in all departments in the implementation of projects and monitored any
IT related implementation avoiding incompatibilities and duplication of effort and resources.
 Managed stored data to ensure information security. Controlled and established effective disaster
recovery procedures to minimize loss of data, due to virus or mechanical malfunctions.
 Developed long term plans/strategies for IT department and provided management with updates on
IT trends.
 Conducted regular service and preventive maintenance to all Computers and Office Automation

Company : Mhasibu Consultants
Period of Service : 2003 - 2005
Position : Part time IT Consultant
Duties :
 To install, support and to train clients in different accounting packages (Pastel, Myob and Tally)
serviced by Mhasibu Consultants.
 To monitor client claims/complaints and take to appropriate measures.
 To recover damaged, deleted or lost data due to floppy / hard disk failures
 Prepared periodic reports on the status of information technology services.
 Provided technical support on client request.

Company : Appropriate Technologies and Conservation Societies (ATECOS)
Period of Service : 2004 - 2005
Position : Part Time Computer Engineer
Duties :
 Handled day to day operations and supported office network.
 Supported internet café users when they experienced problems and difficulties.
 Serviced and maintained in pristine condition all office machines, café computers and accessories.
 Provided training on client request.

Company : KamNet (T) Limited
Period of Service : September 2005 – November 2006
Position : Network Engineer
Duties :
 Performed server system administrator functions, including administering system level security.
 Establishing and maintaining user’s accounts which included assigning file permission and
establishing password and accounting policies.
 Performing automated and manual backup and restoring processes of the server system.
 Performing network administration function for the ISP network LAN/WAN, including the
maintenance of network functionality and the installations, upgrades, configurations, integrations
and troubleshooting of network software and network devices.
 Monitoring the network servers, communication systems and troubleshooting problems in order to
maintain the highest level of availability.
 Fine-tune Hardware and Software, to optimize Network performance and functionability.
 Researching and recommending solutions to technology needs, compatible with the ISP needs and
infrastructure and resource constraints.

Company : DHL (T) LIMITED
Period of Service : February 2007 – December 2007
Position : IT Manager Assistant (Trainee)
Duties :
 Assisting responsibly to the IT Managing DHL Express (T) Ltd on all matters pertaining ICT
and Information Security.
 Responsible to implement and Manage All DHL Systems & Data Network in the entire country
of Tanzania using ITIL process.
 Maximum DHL system availability to support business operations through management of
service delivery and service support.
 Provides computing, management and training support to the entire DHL-Tanzania staff.
 As Local Assistant Information security Manager, responsible for all ICT System Security
 Responsible for design and implementing information systems policies, procedure and
 Responsible for all project implementation in country.
 Assist Recruitment, development and supervision of ICT staff.
 Establish and Maintain Service Level of Agreement Internal.
 To supervise ICT infrastructure and Service Desk process.
 Supporting of implementing new systems, capacity management, Service Level Management
and ICT Service Continuity Management and Release Management.
 Assisting planning for Financial Management for IT services.
 Providing user support, working with other IT personnel to formulate Technological solutions and
ensuring effective safeguards, sharing of data and resources.
 Conducted regular service and preventive maintenance to all clients’ computers and office
automated machines.
 Install, configure and upgraded computers, computer peripherals and network hardware (i.e. hard
disk, floppy and tape drives, CPU’s, Memory, Main boards, VGA’s & NIC cards, Hubs, switches,
bridges, repeaters, rooters, root-finders etc).
 Managed stored data to ensure information security. Controlled and established effective disaster
recovery procedures to minimize loss of data, due to virus, user or mechanical malfunctions.
 Performed server system administrator functions, including administering system level security.
 Installing, upgrading, configuring, testing, maintaining and supporting operating systems. (Linux,
UNIX, Windows NT 4.0, Windows 2000 & 2003 Advanced Sever, Windows 9X, 2000 and Xp
and Vista).

3. Education & Training - CV/Resume Part 3 [Mandatory]

Year : 1995 - 1998
SCHOOL : Eukenford High School
Ref No : 993/96
SUBJECTS : History, Geography, English Language and Civics
Combination : HGL (History, Geography and English Language)

Year : 1990 – 1994
School : Jumuiya Secondary School
Ref No : 6586
Subjects : Civics, History, Geography, Kiswahili, English Language, Biology, Basic - Mathematics, Commerce and Bookkeeping.
Awarded : Certificate in PC Maintenance (A+)

4. Computer Skills - CV/Resume Part 4 [Mandatory]
July – December 1998 : CompuWorld Institute of Information Technology
Awarded : Certificate in Software Application
5. Other Skills - CV/Resume Part 5 [Optional]
Jan – April 1999 : CompuWorld Institute of Information Technology
Awarded : Certificate in Networking (LAN/WAN)
April 1999 – February 2000 : CompuWorld Institute of Information Technology
6. Additional Information - CV/Resume Part 6 [Optional]
June 2004 – May 2005 : Dar es Salaam Regional Vocation Training & Service Centre (DRVTSC)
Awarded : Diploma


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Assistant IT Manager / Computer Technician - Tanzania Modern Digitals Limited (TMDL)
CV/Resume ID no.: 109314

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