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CV Onshore and Offshore I.T. Support Engineer both local and international for oil companies

Onshore and Offshore I.T. Support Engineer both local and international for oil companies

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CV/Resume ID no.: 109966

Location (Residence): New Deer, United Kingdom
Citizenship: United Kingdom
  Native: English United Kingdom
  Other: None
Education & Experience: Work Authorization & Relocation:
  Vocational in HND Computing

Years of Experience: 18 years
Authorized to work in:
   European Union
Present Location:
   UK, Aberdeenshire
   Anywhere (International)
Category Subcategory Ability Experience
IT/Communications Support (Op. Sys.) Experienced 27 years
IT/Communications Networking Experienced 27 years
IT/Communications Administrator Experienced 27 years
IT/Communications Systems Analyst Experienced 27 years
IT/Communications Support (Applications) Experienced 27 years
CV/Resume Details
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

I am a friendly, loyal and dedicated individual who has an ambition to succeed in any given environment.

I have extensive experience in I.T support. I like to learn, can usually turn my hand to any task, and am always up to a challenge whatever the situation.

I get along well with others, whilst also working efficiently on my own.

I am able to prioritise my workload to make most effective use of my time, able to work on own initiative to address, own and resolve issues in a pressurised environment.

I have good organisational skills along with a methodical approach to work tasks and issues.

I am happy to travel, and hold a full current driving license.

I am happy to provide out of hours support as required.

2. Work Experience - CV/Resume Part 2 [Mandatory]

18 years experience in I.T. support both local and international.

2009 – Site Support / helpdesk engineer
Supporting approx 200 members of staff at a local food wholesaler in Inverurie. Mainly Server upgrades and desktop support along with creation of an I.T. Management Information System.

2009 - Deployment Engineer – Team Lead
Role 1 - Rollout of 500 units to local University.
Role 2 - Project mobilization of worldwide domain migration and Server Rollout around 25 worldwide sites.
Role 3 – Rollout of Active Directory and new pc’s for local Oil Company

2008 - ICT Support Engineer
Full multi site and Vessel support engineer for desktop and Server systems. Core task is to maintain core server’s availability by carrying out daily checks and repairs on server systems throughout the company network. Secondary task is installing server systems and networks from scratch on the ships and maintaining as required either remotely or in person. Update systems with latest security patches as released from software vendors. Maintain system documentation for all IT systems. Ensure team are aware of HS&E & W.E.E.E. issues when carrying out normal duties. Provide remote assistance to all company remote sites and vessels. Supporting all windows versions, AD, Exchange, Citrix, cabling as required and Hardware break fix. Performing IT inductions and training as required. This role includes international travel to vessels throughout the world.

2008 - Global Services Field Engineer
Installing, maintaining and repairing BT Broadband and Vision TV systems throughout Scotland. Cabling telephone points on site as required. Training clients in system use as required.

2008 - Site Support Engineer
Providing I.T. site support to a local worldwide transport group.
Providing 2nd and 3rd line support to all I.T. systems and hardware throughout 4 sites in the area. All windows versions, Lotus Notes, Active Directory, Citrix, software resolutions, cabling new offices as required, repairing and renewing hardware as required either in person or via remote connections. Working regularly with wireless systems. In daily contact with all staff from CEO to floor staff. Performing IT inductions and training as required.

Pre 2008

Telephone Engineer: Installing, Programming, maintaining and repairing telephone systems and cabling throughout Scotland. Cabling Cat 5 and telephone points on sites as required. Training clients in system use as required.

Site Support Analyst
Responsible for supporting 4 sites in Scotland. Supporting servers, backups and 500+ workstations. Active Directory, Citrix, Microsoft Office Products, Cabling new offices as required, repairing and renewing hardware as required either in person or via remote connections. Working regularly with wireless systems. Participated in a complete system rollout. In daily contact with all staff from Vice Presidents to machine floor staff. ~Some initial work with a VMware rollout. Performing IT inductions and training as required.

ICT Support Officer for Aberdeen City Council ( Aberdeen )
Supporting 12 sites throughout the city. Managing installation of networks from planning to installation. Managing multiple budgets, working in all areas of IT including Hubs/switches, routers, cabling, Servers, Desktops Pc's running Windows 95,98,2000 and XP, Printers and Scanners. Training all staff and pupils to operate all IT equipment in their establishments.

3. Education & Training - CV/Resume Part 3 [Mandatory]

1992 - 1994 HND
Aberdeen College , Aberdeen

Core Subjects were SSADM, Programming and Multi User Support Systems. Also did higher Technical Drawing part-time while doing this course and achieved Grades in 5 other subjects at School. As my final project for the course I designed and programmed a fully functioning Vehicle allocation and accounts program.

4. Computer Skills - CV/Resume Part 4 [Mandatory]
Operations Management
Systems analysis
Server Support
Programming design
Remote Support
All Windows Versions
Pc, Laptop and Server maintenance and repair.
Multi Site Support
Vessel Support
Network planning and installation
Active Directory
MS Office
Lotus Notes
Hardware break fix
Wireless Systems
I.T. Training
I.T. inductions
College Lecturer
Telephone System installation, maintenance and repair
Brief introduction in VMware
Data Processing offshore
Out of hours support
5. Other Skills - CV/Resume Part 5 [Optional]
Offshore Survival Training UK & Norwegian
Offshore Medical
Seamans Card
Eiva Naviedit
Manual Lifting,
Back Safety
Confined Space Entry,
Chemical Safety
Office Safety,
Stress Awareness
Hand Safety ,
Blood Bourne Pathogens
Fire safety ,
Electrical Safety
Vehicle Safety ,
Travel Safety
HSE Observations ,
Electrical Safety Testing
Disability Awareness Training
First Aid ,
Emergency Planning & Evacuation
Train the Trainer ,
Health & Safety
Employer Security
6. Additional Information - CV/Resume Part 6 [Optional]
As well as my I.T. skills I am Highly skilled in Customer Service at all levels.

Other roles in my career have included:
I.T. Lecturer at Aberdeen College.
Supervisory Technician in city academies.
Electrical engineer (Semi-skilled)


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Onshore and Offshore I.T. Support Engineer both local and international for oil companies
CV/Resume ID no.: 109966

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