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CV IT Support Engineer Wisemen Consultancy Services / HP Onsite Engineer Ericsson India Private Limited

 
IT Support Engineer Wisemen Consultancy Services / HP Onsite Engineer Ericsson India Private Limited

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CV/Resume ID no.: 111884

Location (Residence): Coimbatore, India
Citizenship: India
 
Languages:
  Native: Tamil
  Other: Telugu
 
Education & Experience: Work Authorization & Relocation:
Education:
  Bachelors in Diploma in Electronics and communications

Years of Experience: 3 years
Authorized to work in:
   India
Present Location:
   India, Coimbatore
Relocation:
   Anywhere (International)
 
Expertise
Category Subcategory Ability Experience
IT/Communications Support (Op. Sys.) Basic 10 years
IT/Communications Support (Hardware) Basic 10 years
 
CV/Resume Details
 
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

I am working in Wisemen Consultancy Services as HP Onsite Engineer - desktop support

2. Work Experience - CV/Resume Part 2 [Mandatory]

 I have 3.2 years of Total Experience in IT Field as Technical Support Engineer.

Worked as an Associate engineer in Accel front line ltd ,Chennai & Pondicherry
Facilities during April 2007 to February 2009.

Working in Wisemen Consultancy Services, In role of HP Onsite Engineer to support Ericsson India Private Limited, from Feb 2009 to till date.


3. Education & Training - CV/Resume Part 3 [Mandatory]

ē Academic Qualification

Course Institute Year of Passing Marks in %
D.E.C.E. K.P.T.C COIMBATORE APRIL 2007 74
SSLC S.R.M.S POLLACHI APRIL 2004 80


4. Computer Skills - CV/Resume Part 4 [Mandatory]
 Computer assembling.
 Computer maintenance.
 Computer troubleshooting.
 Application support, Software installation.
 Windows 98,2000,XP,Vista,7,Linux Windows Server 2000,2003,2007 installations
 Veritas and Data Protector backup Tools
 Knowledge in HP nc6400,6910p,2510p,6390 Laptops Dell & IBM Laptopís.
 DHCP, DNS , ADS , VPN , Mcafee Framework ,Symantec server ,VOIP etc.,
5. Other Skills - CV/Resume Part 5 [Optional]
 Assembling & troubleshooting new computer's
 Able to work in remote desktop sharing to solve userís issues.
 Operating systems installations
 Printer Configurations ,Network printer configurations.
 Backup Operations using tape drives.
 Servicing of computers with LAN support at the employer's site.
 Was also responsible for maintenance and backup support at the client sites.
 Knowledge in Microsoft office outlook express 2000,2003,2007 packages.
 Knowledge in DHCP configuration.
 Virus scanner installations and updations.
 Knowledge in Remote installations of Operating Systems.
 Pointsec Installations and Configurations.
 Knowledge in Asset Maintanence & Tracking.
 Knowledge in VPN & RVI Softwares.
 Knowledge in IP telephones ( Avaya ) & SoftPhones.
 Trouble tickets and incident reports with Remedy User (call logging software ).
6. Additional Information - CV/Resume Part 6 [Optional]
 Team work
 Conflict management
 Business Ethics
 Effective Presentations
 Initiative and problem solving
 Client interaction


 

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IT Support Engineer Wisemen Consultancy Services / HP Onsite Engineer Ericsson India Private Limited
CV/Resume ID no.: 111884

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