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CV Oracle ERP Functional Consultant Toronto Canada, Intracom Amman Jordan

Oracle ERP Functional Consultant Toronto Canada, Intracom Amman Jordan

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CV/Resume ID no.: 116519

Location (Residence): Toronto, Canada
Citizenship: Canada
  Native: Arabic Jordan
  Other: English
Education & Experience: Work Authorization & Relocation:
  Bachelors in System Analysis

Years of Experience: 12 years
Authorized to work in:
Present Location:
   Canada, Toronto
Category Subcategory Ability Experience
IT/Communications Systems Analyst Experienced 22 years
IT/Communications SAP/ERP Experienced 22 years
CV/Resume Details
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

My area of expertise includes Oracle EBS Business Analysis, AIM Methodology, Oracle ERP Financial Functional Consulting (AP, AR, GL), HRMS, PSB, Position Management, GFMIS Implementation for the government of Jordan, Oracle Hyperion (Essbase, Planning HFR), Project Management, System Analysis, Full Life Cycle Design, development and administration of database driven applications using Oracle Database in various industries like financial, banking and utilities etc.

2. Work Experience - CV/Resume Part 2 [Mandatory]


RDBMS & Utilities Oracle EBS Business Analysis, AIM Methodology, Oracle ERP Financial Functional Consulting (AP,AR,GL), HRMS, PSB, Position Management, GFMIS Implementation for the government of Jordan, Oracle Hyperion (Essbase, Planning system 9 and HFR), Project Management, System Analysis, Full Life Cycle Design, Oracle Rel. 7.3, 8, 8i, 9i and 10g. SQL*PLUS, PL/SQL, SQL LOADER, SVRMGR, EXP, IMP, Cold Fusion;
Open VMS, SCO UNIX 3 and 5, DOS, Windows NT 4 / 2000 Server, Windows 2000 Professional, 9x, ME and XP;
Languages SQL, PL/SQL;
GUI Oracle CASE Tools, Oracle Developer, Oracle Discoverer.
Third Party DB Tools Quest SQLAB, SQL Navigator, Toad;
Office Tools MS Project, MS Visio, MS Access, Word, Excel, PowerPoint and Front Page


Over 10 years of extensive experience working in the IT industry. My area of expertise includes EBS Business Analysis, AIM Methodology, Oracle ERP Financial Functional Consulting, Oracle Hyperion, Project Management, System Analysis, full life cycle design, development and administration of database driven applications using Oracle Database in various industries like financial, banking.
Always with a track record of successful deployment of applications and systems on-time and under budget.

RDBMS: Oracle 10g/9i/8i and 7.3 with replication & Distribution
Oracle: Developer2k/2.1(Oracle Forms9i, 10g, Oracle
Reports9i, 10g)
Oracle Hyperion system 9, Hyperion Planning,
Essbsae, Hyperion Financial reporting Oracle EBS GL, AR, AP, HRMS, PSB
Implementation Methodology Oracle AIM Methodology

Application Servers Languages: SQL, PL/SQL, Cold Fusion
Operating Systems: UNIX, Open VMS, Windows 2000, XP
Hardware: DEC alpha servers, UNIX based servers.

• Banking and accounting application development and analysis;
• Application tuning, performance tuning and optimization;
• Strong background in GUI design;
• Developed and maintained client/server based application systems;
• Set up application security;
• Designed front-end, back-end and middle tier applications;
• Developed and maintained system and modules, programs, sub-systems, system and procedures, analyzes performance and tunes system, and completes system documentation;
• Produced an operational system including all forms, manuals, programs, input/output sources, procedures, and training material;
• Performed independent verification and validation of software applications and systems function and performance;
• Trained user and operations personnel;
• Strong analytical and problem solving skills, a quick learner
• Successfully participated in high-level and detailed Application System Development for a multi-branch/plant manufacturing company;
• Developed Financial, Banking, Credit Card, HR, Payroll, Billing etc. programs using Oracle Forms/ Reports/ PL-SQL, and Oracle RDBMS;


Apr.2009-Present Oracle Hyperion Team Leader- EBS
Intracom Amman, Jordan

• Currently implementing GFMIS project for the government of Jordan; involved in both Oracle Hyperion and Position management (Oracle SHR and PSB)
• Manage the day–to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, standards and sales targets.
• Monitoring, coaching and feedback, Motivation, leadership for the team and developing future leaders.
• Responsible for training and development of the staff.
• Recommendations for product and process development based on customer feedback and analysis of the same.
• Conducting performance appraisal for the team.
• Provides ongoing observation and behavioral feedback to employees regarding their performance.
• Manages all technical and scheduling project aspects and coordinate with the other team members towards an effective and efficient execution of the project.
• Compiling reports on team’s performance and customer feedback.
• Work very closely with team members to solve customer problems. Also needs to understand agent's problems and weaknesses and address these.
• Offers solutions and suggestions for process and product improvement to management.
• Required making decisions on any matters relating to improving revenue generation & customer satisfaction.
• Responsible for making suggestions on training requirement for team members and adjusting targets to suit the needs of the business.
• Gather the team for regular times of reflection, planning and implementation
• Assign roles and responsibilities to team members.
• Ensure the timely and effective completion of tasks and activities
• Ensure the team understands and adheres to the expectations and responsibilities given.
• Ensure that the team fills out the time sheets and delivers it to the PMO on the required date.
• Facilitates weekly Section meeting to communicate information to staff and to solicit input.
Apr.2008-Apr.2009 EBS Business Analyst
Intracom, Amman Jordan

 Prepares system specifications to meet user requirements.
 Performs systems design work to develop software applications, meeting the business requirements of the users: business requirements gathering, user interface requirement gathering and data modeling.
 Performs systems testing for the developed modules to ensure they satisfy user requirements.
 Performs Quality checks for the customized/developed applications.
 Handles programming assignments including block diagramming, coding, testing, debugging, documenting, and implementing information systems.
 Assists in feasibility and cost analysis studies for Pre Sales and Business Development activities.
 Train users/customers in the use of the developed systems.
 Should have/develop considerable familiarity with system development methodologies and programming languages including AIM extensions and CDM. Experience in business process analysis, Component Based Development, Project tracking, and implementation planning.
 Executes all duties of a Senior Analyst when asked to do so.
 Build a working relation with the Business owner and users of the developed/customized modules to act as the point of contact on all project or pre-sales assignments.
 Work as part of the Applications Development Team and report to the Applications Development Team Leader.
 Execute onsite and offsite project related tasks in relation to his/her duties.
 Report work progress on timely manor.
 Successfully complete the project related tasks on time and with the needed quality.
 Facilitate customer acceptance and signoff customized/developed modules and needed deliverables.
 Works jointly with other members of the Applications Development team and other collogues and cooperates fully to the best interest of the assigned tasks.
 Self learn and establish the needed knowledge in the INTRACOM Supported Oracle Ready-Made, internally developed and other Intercom’s customized/developed applications.
 Should perform any other upon the request of his/her direct supervisor.

AM Canada Int’L Ltd. Toronto, Ontario, Canada

Utilizing and implement such technologies as Oracle and Cold Fusion in banking industry;

 Collaborated with and guided team through development and testing effort;
 Planned and organized testing, load testing, and performance tuning;
 Exercised significant on-the-spot issue management and end-user support to brief Colonel-in charge;
 Remotely integrated all issues, code fixes, and releases into deployment;
 Organized and delivered all end-user training;
 Managed team of 10 through development, unit testing, and system integration testing;
 Oversaw quality assurance of all custom applications and custom interfaces;
 Contributed to development effort and served as main technical resource for developers;
 Designed, coded, tested, deployed for production, and provided end-user support for application;
 Served as team technical support and Team Lead during testing, training, and end-user support;

Jun.2004-Sep.2005 Computer Instructor (Oracle9i, Forms9i, Reports9i, SQL PL/SQL)
CCBC College Toronto, Ontario, Canada

May.2002-Mar.2004 Oracle Developer/DBA (Full System Development Cycle
Jordan Commercial Bank (Amman, Jordan);
• Environment:
• Hardware; Dec Alpha Digital,
• Operating system; SCO/UNIX, Windows2000 Professional,
• Software; Oracle 8i, 9i; Oracle Developer2,2.1,
• Development Team; 20-25 Developers, Analysts, Operators and DBAs,
• End Users; 300.
• Defined & set database/application integrity;
• Performed full and sub-system integration tests;
• Participated in review of user requirement documents;
• Created and Managed Database users, schemas and all database objects(DBA
• Wrote PL/SQL triggers for business rules validation and data loading;
• Created procedures, functions and triggers to reflect the business rules for
Applications, writing test scripts for various forms and functional testing of the
• Implemented database audits;
• Data conversion from/to text, Excel, Access files to Oracle database;
• Prepared the system for production releases and coordinate all changes with
Impacted partners;
• Enhanced production systems including:
o Code modifications;
o Designed new modules to meet end-user's requirements;
o Document code changes;
• Optimized SQL code and performance tuned the modules;
• Supported systems in test and production environments; problem
• Assisted colleagues with technical/architectural issues in implementing Oracle
• Designed and developed interactive GUI forms to support data entry, queries and
Report generation from Oracle databases;
• Defined and set application security;
• Accommodated ad-hoc end-user's needs as requested;
• Problem analysis and bug fixes;
• Identify end-user requirements;
• Participated in developing a new payroll system using oracle tools;
• Developed Mater Card system for the clients from scratch;
• Created documentation for all projects and included end user training;

May.2000-Mar.2002 Oracle Developer (Full System Development Life Cycle)
Jordan Cement Factories - Subsidiary of Lafarge Incorporated (Amman, Jordan) (JCF is the largest cement factory in East Asia and North Africa)
• Environment:
• Hardware; Dec Alpha Digital
• Operating Systems; Open VMS, Windows2000 Professional, Windows NT,
• Software; Oracle 7.3, 8i; Oracle Developer2,2.1,
• Development Team; 25-30 Developers, Analysts and Operators,
• End Users; 500
Responsibilities included:
• Maintained and supported in house systems to comply with Lafarge’s business
Plans and corporate strategy;
• Developed SQL, PL/SQL packages, procedures, functions, triggers and data
• Interacted with various internal/external of the database applications and
Translated Business requirements into logical/physical Database specifications;
• Migrated Oracle 7.3 to Oracle 8i using SQL Loader and Oracle data migration
• Defined & setup systems data integrity;
• Provided help desk support and administered applications
• Part of the team which developed the following in house systems:
o General Ledger
o Fixed Assets
o Human Resources
o Secondary sub-systems such as Equity Control and Internal Financial
• Ad-hoc creation of Forms and reports as per user requirements;
• Controlling and evaluating systems testing as a member of a systems test team;
• Developed client/server applications using Oracle as the Database Server 7.x
and Forms 4.5 as the GUI tool;
• Created GUI standards for applications;
• Upgraded Forms and Reports SQL*From 3.0/1.1 to 6i.

Sep.1999-Mar.2000 Franciscan Sisters School, Computer Instructor

• Oracle Developer 6i, 9i;
• Oracle Procedures, Functions, Triggers and Packages;
• Oracle DBA Fundamentals;
• Advanced SQL PL/SQL;
• Supporting Oracle 7.3;
• Advanced Visual Basic .NET;
• SQL*Report Writer, SQL*Forms30, SQL Loader;
• Accounting
• Banking

3. Education & Training - CV/Resume Part 3 [Mandatory]


Jan 2005 – Feb 2006 CDI College (Toronto, Canada)
Graduate Diploma “Programmer / Analyst Internet solutions”

1994-1998 Alzaytoonah University (Amman, Jordan)
Bachelor of Science in Computer Science (B.Sc.)

4. Computer Skills - CV/Resume Part 4 [Mandatory]
Oracle EBS Business Analysis, AIM Methodology, Oracle ERP Financial Functional Consulting (AP,AR,GL), HRMS, PSB, Position Management, GFMIS Implementation for the government of Jordan, Oracle Hyperion (Essbase, Planning system 9 and HFR), Project Management, System Analysis, Full Life Cycle Design, Oracle Rel. 7.3, 8, 8i, 9i and 10g. SQL*PLUS, PL/SQL, SQL LOADER, SVRMGR, EXP, IMP, Cold Fusion;
Open VMS, SCO UNIX 3 and 5, DOS, Windows NT 4 / 2000 Server, Windows 2000 Professional, 9x, ME and XP;
5. Other Skills - CV/Resume Part 5 [Optional]
6. Additional Information - CV/Resume Part 6 [Optional]


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Oracle ERP Functional Consultant Toronto Canada, Intracom Amman Jordan
CV/Resume ID no.: 116519

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