CV Sales and Marketing Officer experience in Operations, Sales and Marketing in Retail Setup

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CV/Resume ID no.: 119311
Last Updated: Thursday, January 27, 2011

Seeking a position that will enable me to apply my educational and practical background and give me long term career opportunity with professional advancement.

March 2008- To Date Servis Group (Servaid Pharmacy (Pvt) Ltd)

Assistant Manager Operations

• Surveying the target area in orders to check market potential.
• Hunting new locations for business outlets.
• Preparing and presenting survey reports to higher management for approval.
• Liaising with estate agents in order to finalize deal.
• Liaising with contractors and vendors to get quotation for renovation.
• Working closely with contractor in order to resolve any issue during renovation.
• 19 projects of Servaid new outlets were done in before target dates.
• Liaising with Government departments such as Wapda, PTCL etc.
• Responsible for marketing strategies such as branding, advertising etc for new outlets openings and existing branches.
• Working closely with other departments in order to arrange furniture and fixture, IT equipment etc.
• Working on all aspects related with new projects
• Resolving all maintenance issues of all 32 branches.
• Re-renovation projects are also in responsibilities.
• Managing and controlling total administrative and operational matters of 32 branches nationwide and head office.
• Visual merchandising for shop displays.
• Liaison between the shop managers and Head Office for fulfilling the demands.
• Liaising with different vendors, contractors, general suppliers, printers, companies, corporations, retailers, importers etc.
• Effectively liaise with other functions within the Company to resolve their day to day issues.
• To provide support to the business in terms of information required from time to time.
• Ability to understand, convey and implement instructions received from the Management.
• Purchasing of Assets, appliances, furniture, stationary, printing material.
• Arrangement and supervision of advertising campaigns, seminars and stalls in different five star hotels.
• Complete working (like sampling, quotations, negotiations, purchasing, and issuance) on shopping bags, employee’s uniform, overalls, Employees cards etc.
• Inspection and verification of work and all kinds of expenses used by maintenance section.
• Any other assignment given by the MO/ COO.

Awards:

1. Best Performance Award
2. Excellence Award
3. Extra Bonus for better locations and achieving target dates of projects


Oct 2007- March 2008 N.I Brands (Pvt) Ltd. (MOODS)

Assistant Manger Marketing

• Introducing sales promotion to attract customers.
• 6 projects of MOODS new outlets were done.
• New business development with good sales output.
• Looking after all operational and admin issues of the branches.
• Managing the strategic retail operations of shops
• Responsible for marketing strategies.
• Maintaining the appropriate level of inventory.
• Visual merchandising for shop displays.
• Liaison between the shop managers and Head Office for fulfilling the demands.
• Working closely with sales staff during sales campaigns.
• Keeping proper record of personal files of the sales staff.
• Devising new forms and formats when required.
• Generating correspondence with the various matters.
• Preparing all sorts of “Circulars” and “Announcements”.
• Helping in smooth conduct of the Company’s events and in-house and out-door activities
• Preparing Pay Roll of the sales staff on monthly basis.
• Preparation of annual hiring plan.

Awards:

1. Best Performance Award
2. Promotion due to achieving highest sale


April 2007- Oct 2007 N.I Brands (Pvt) Ltd. (MOODS)

TRAINEE Sales and Marketing Officer

• Sales and Marketing responsibilities.
• Arranging the required training programs to get the best out of all employees.
• Documentation of Hiring / De-hiring of workers.
• Preparing all expenses and over time reports and get them approved.
• Looking after all operational and admin issues of the branches.
• Managing the strategic retail operations of shops
• Maintaining the appropriate level of inventory.
• Visual merchandising for shop displays.
• Liaison between the shop managers and Head Office for fulfilling the demands.
• Supervise Retail Outlets Team by ensuring their presence and good performance at Retail Outlets.
• Get Sales Reports from Outlets on daily basis.
• Prepare Performance Management Report, Customer Feed back report, and attendance report of Retail Outlets on monthly basis.
• Do surprise Visits at Retail Outlets to check the Retail Team.
• Plan the shelving and merchandizing of products at retail outlets.
• Customers support activities.
• Brand development.
• Surveying target areas for new locations
• Preparation of organizational structure, job description and specifications for all level of sales staff.
• Any Other Tasks assigned by Management

• National College of Business Administration and Economics, Lahore
Masters in Business Administration (Marketing & Finance 2003-2006)

• F.C College, (University of Punjab) Lahore
Bachelor of Arts (Economics, Geography, Statistics 1999-2001)

• F.C College, Lahore
Intermediate (Economics, Statistics, Eng. Elective 1997-1999).

• Divisional Public School, Lahore
Matriculation Certificate (Science 1997).

• Army Public School, Murree
Primary & Secondary Schooling (1993-1995)

• Nicon International, Lahore
MS Office Certification (1999)
• Windows 2000, XP;
• Microsoft Word, Excel, PowerPoint.
• Internet.

Reading, writing, speaking knowledge of English and Urdu.
• Arranged exhibitions in PC and Avari Hotels for brand promotion (Servaid Pharmacy).
• Arranged function in Defence Club for Marketing. (MOODS).
• Arrange Numerous Educational & Recreational Functions and Trips in the College.