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CV Mechanic with over 8 years of experience, now working in Germain Lexus Naples, FL

Mechanic with over 8 years of experience, now working in Germain Lexus Naples, FL

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CV/Resume ID no.: 123719

Location (Residence): Lehigh Acres, United States
Citizenship: United States
  Native: English United States
  Other: None
Education & Experience: Work Authorization & Relocation:
  Vocational in Automotive technology

Years of Experience: 8 years
Authorized to work in:
   United States
Present Location:
   USA, Naples
   Anywhere (International)
Category Subcategory Ability Experience
Technician Level Mechanical Experienced 16 years
Trades (Skilled) Mechanic Experienced 16 years
CV/Resume Details
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]


To obtain employment with a company that provides a good opportunity for growth and advancement, where my skills and experience will be an asset to the business and where I will be able to further my knowledge and abilities in the process. I am looking for a long-term position that is both challenging and rewarding, that will provide stability so that I can better provide for my young and growing family and that will help us to achieve some of our personal goals.

2. Work Experience - CV/Resume Part 2 [Mandatory]

Sept. 2010- Present
Germain Lexus 
Naples, FL

Service Technician
• Performed all aspects of service and repair work as well as campaigns / recalls.
• Interact with service personnel, parts personnel, and customers.
• Effectively diagnose and troubleshoot customer concerns.
• Attend and participate in Toyota, Scion, and Lexus factory training.
• Apply knowledge gained from factory training, TSB’s, and other service information.
• Implement factory troubleshooting protocol.

Jan. 2009 - Aug. 2010
Lextech Automotive
Naples, FL

Service Specialist
• Managed the front office any time the regular manager was away and often acted as assistant manager during times when the business was too busy for the main manager to handle everything on his own.
• Duties included: opening and closing the shop / office, interacting with customers, coordinating their service needs, and generating sales based on those needs and technician recommendations as well as performed cashier duties, supervised all employees to ensure completion of duties, writing repair orders, answering the telephone, scheduling service appointments, dispatching work to the
technicians, ordering parts, checking-in ordered parts, performing parts inventories, coordinate car rentals, and more.
• Also worked as a service technician when not performing management duties and was responsible for the diagnosis, service, repair, and test driving of customer vehicles that covered a wide range of makes and models and varied in scope from changing oil, to brake jobs, to rebuilding engines.
• Shuttled customers to and from Lextech.
• Retrieved parts and supplies from various vendors.
May 2007 – Jan. 2009
Germain Toyota
Naples, FL

Service Technician
• Performed all aspects of service and repair work as well as campaigns / recalls.
• Interact with service personnel, parts personnel, and customers.
• Effectively diagnose and troubleshoot customer concerns.
• Attend and participate in Toyota, Scion, and Lexus factory training.
• Apply knowledge gained from factory training, TSB’s, and other service information.
• Implement factory troubleshooting protocol.

Nov. 2006 – Feb. 2007
Naples Dodge / Mazda
Naples, FL

Service Advisor
• Greet customers and interact with them in a friendly, timely, and efficient manner.
• Listen to the customers concerns, and generate a repair order based on that information. Pull vehicle history and warranty information and check for recalls.
• Generate sales based on service intervals, maintenance schedules, and dealership / factory recommendations.
• Compile repair estimates and advise customers on cost of repairs.
• Interact with the service department dispatcher and technicians, parts department personnel, and the sales department.
• Coordinate rental vehicles for customer use.
• Review the final invoice with the customer and accompany them until they take possession of their vehicle.

June 2006 – Oct. 2006
Lextech Automotive
Naples, FL

Service Specialist
• Interact with customers and write service repair orders.
• Interact with automotive parts suppliers and vendors.
• Interact with technicians and dispatch work.
• Answer the phone, schedule service appointments, inventory and order parts, and build service menus.
• Perform cashier responsibilities.

June 2005 – June 2006
Galeana Automotive Group
Ft. Myers, FL

Service Technician
• Perform all aspects of service and repair work as well as campaigns / recalls.
• Receive work from assignments from dispatcher and take to work area.
• Effectively diagnose and troubleshoot majority of customer concerns.
• Attend and participate in GM and Kia factory training.
• Apply knowledge gained from factory training, TSBs, service information, and use factory troubleshooting protocol.

May 2004 – May 2005
Bud Kouts Chevrolet
Lansing, MI

Apprentice Service Technician
• Assist mentor in all aspects of automotive repair and maintenance.
• Perform brake jobs, tune-ups, and maintenance fluid flushes.
• Perform campaign / recall work.
• Attend and participate in GM factory IDL, and electronic training.
• Learn to read repair orders, verify customer concerns, troubleshoot problems, perform and verify repairs and write down work performed on repair order.

3. Education & Training - CV/Resume Part 3 [Mandatory]

July 2010 - Present
University of Phoenix
Online (Phoenix, AZ)

Associates of Arts in Business Management
Sep. 2001 - May 2005                   Waverly High School                                 Lansing, MI
High School Diploma
-    General Studies / 2 years of German foreign language.
Aug. 2003 - May 2005              Capital Area Career Center                               Mason, MI
Certificate of Completion in Automotive Technology
-     Quick Service.
-     General Service.
-     Specialized in electronics, engine performance, and brakes.
-     Participated in AYES apprenticeship program.
-     Participated in State of Michigan Mechanical and Industrial Society competition two years    in a row while attending the CACC and achieved many awards including several first places overall in the state.
-     Took the state of Michigan and ASE certification tests; obtained certification in brakes, engine performance, electronics, and engine repair.

4. Computer Skills - CV/Resume Part 4 [Mandatory]
Advanced knowledge of computers.
5. Other Skills - CV/Resume Part 5 [Optional]
Qualifications, Skills,
And Abilities
ASE (Automotive Service Excellence) Certified. Factory trained and certified with Toyota, GM, and Kia. Mechanically inclined. Great at problem solving. Savvy with technology and computers. Quick learner. Hardworking and dependable.
6. Additional Information - CV/Resume Part 6 [Optional]


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Mechanic with over 8 years of experience, now working in Germain Lexus Naples, FL
CV/Resume ID no.: 123719

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