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CV Group Manager Operations with Jagran Solutions, Nokia India, Microsoft India

 
Group Manager Operations with Jagran Solutions, Nokia India, Microsoft India

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CV/Resume ID no.: 75970

Location (Residence): New Delhi, India
Citizenship: India
 
Languages:
  Native: Hindi
  Other: English
 
Education & Experience: Work Authorization & Relocation:
Education:
  Bachelors in Computer

Years of Experience: 6 years
Authorized to work in:
   European Union, UK (in particular), United States, Canada, France, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States
Present Location:
   India, New Delhi
Relocation:
   Anywhere (International)
 
Expertise
Category Subcategory Ability Experience
Sales/Marketing Retail Sales Basic 11 years
IT/Communications Internet Basic 11 years
 
CV/Resume Details
 
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

Working as Group Manager - Operations with Jagran Solutions (unit of Jagran Prakashan
Limited) from April 2010.

Responsibilities
As Group Manager - Operations, I am heading the Northern and Eastern region Operations. My reporting is to National Head. The primary object of my present profile are as follows
• Work jointly with the Business Development Team in closing over the given Business targets
• Achieving execution in operations of the budgeted Combined Team’s target while maintaining appropriate service levels and team support.
• Accompanying Business Development team in client meetings
• Ensuring timely completion of the projects
• Ensuring implementation of rules and policies in the department across Eastern and Northern Region
• Dealing with other regions, coordinating inter regional projects
• Core team member of key accounts such as Microsoft India and Yahoo India

2. Work Experience - CV/Resume Part 2 [Mandatory]

Working as Group Manager - Operations with Jagran Solutions (unit of Jagran Prakashan
Limited) from April 2010.

Responsibilities
As Group Manager - Operations, I am heading the Northern and Eastern region Operations. My reporting is to National Head. The primary object of my present profile are as follows
• Work jointly with the Business Development Team in closing over the given Business targets
• Achieving execution in operations of the budgeted Combined Team’s target while maintaining appropriate service levels and team support.
• Accompanying Business Development team in client meetings
• Ensuring timely completion of the projects
• Ensuring implementation of rules and policies in the department across Eastern and Northern Region
• Dealing with other regions, coordinating inter regional projects
• Core team member of key accounts such as Microsoft India and Yahoo India

Last Position
Worked as Sr. Manager - Operations with Jagran Solutions (unit of Jagran Prakashan
Limited) from Oct 2008 to March 2010.

Responsibilities
As Sr. Manager-Operations, my reporting is to National Head-Operations with a team of total 9 people working with me down the line. The primary object of my present profile is achieving execution in operations of the budgeted Combined Team’s target while maintaining appropriate service levels and team support. Also I have been core team member of Microsoft Key account.

Second Last Position
Worked as Manager - Operations with Jagran Solutions (unit of Jagran Prakashan
Limited) from Feb 2008 to Sep 2008

Responsibilities
As Manager-Operations, my reporting was to National Head-Operations with a team of total 5 people working with me down the line. During my tenure being Manager my key responsibility areas were
• Planning, budgeting and Implementation of Projects and allocating budgets.
• Accompanying Business Development team in client meetings.
• Quality control over my team’s projects and maintaining the appropriate level of quality in the project executions.
• Maintaining integrity and ensuring the implementation of the formats and guidelines of the organization among the team.
• Ensuring completion of Annual targets.

Details of some of the Project, my team has handled
1. Microsoft Windows go-Alive Challenge Intercollegiate Contest, All India
An intercollegiate contest built to promote and drive usage of Windows Live Ids across the Colleges and institutes. Totally 9000 colleges were contacted including 1500 direct contacts. The colleges were to log their participation by developing a website for the college. Our scope included providing assistance to the colleges in every aspect, from registering the domain to helping in technical problems.

Third Last Position
Worked as Assistant Manager-Operations with Jagran Solutions (unit of Jagran Prakashan
Limited) from Jan 2007 to Jan 2008

Responsibilities
As Assistant Manager-Operations, I had been reporting to my team leader (Project Manger-Operations) and my key responsibility areas were
• Planning, budgeting and Implementation of Projects and allocating budgets.
• Quality control and maintaining the appropriate level of quality in the project executions.
• Implementation of unit led cost to optimize the profitability of the projects and minimizing all overheads within project keeping the quality and service level unaffected.
• Monitor market trends and track market movements, status on other competitor’s activities /events in the market and giving feedbacks.
• Feedback on new work styles, trends and technologies.
• Vendor development with minimum 2-3 Vendors for every area of requirement.
• Maintaining integrity and ensuring the implementation of the formats and guidelines of the organization among the team.
Details of some of the jobs, I have handled
1. Red FM’s Rakhi Campaign, Delhi
An initiative of Superhits Red FM against the traffic violators especially the Blue Line Bus drivers (as there is a recent increase in accidents on the roads of Delhi). With the auspicious theme of traditional Festival Raksha Bandhan, a cavalcade leading by Red FM RJs was on the roads of Delhi for the whole day. The she RJs were knotting the Rakhis on the hands of drivers and in exchange the drivers were suppose to give a pledge that they would respect the traffic rules and they would not drive rash on the roads.
References: -
Mr. Ranjeet Ahluwalia (Brand Manager, 93.5 Superhits Red FM)

2. Pepsi’s Gatorade Pacer 2007 Press Conference, Intercontinental the Grand, Barakhamba
Road, New Delhi
The event to felicitate winners of the Pepsi’s Gatorade Pacer 2007 Campaign. With Mr. Jawagal Shreenath (Cricketer, India) & Mr. T A Sekar (Chief Coach, MRF Pace Foundation, Chennai) among the chief guests accompanied by all Gatorade India’s higher officials was part of the evening. All major Channels and Print media covered the whole event.
Achievement: The campaign was hit, my Client got Pepsi’s internal award for this campaign.
References: -
Mr. Mithun Chakroubarti (Marketing Manager, Gatorade Brand)

3. Microsoft Windows Vista WOW 360 Mall Campaign (Delhi, Mumbai, Bangalore,
Hyderabad and Chennai)
Demonstration of newly launched Microsoft Windows Vista and Microsoft Windows Office 2007 with the advance technology called UBIQ. The campaign ran in various Malls of Delhi, Gurgaon, Noida and Ghaziabad.
Achievement: Out of the 5 cities where the campaign was running, Delhi campaign was the best in term of footfall and quality of demonstration.

4. Indian Machine & Tool Exhibition 2007, Bangalore
Stall for BUSAK+SHAMBAN (presently known as Trelleborg Sealing Solutions).
References: -
Mr. Ravi Shankar (GM Marketing South, Trelleborg Sealing Solutions)

5. Corporate Activity for BILT
The three days celebrations for BILT’s employees at there office in Gurgaon, each day with new fun games treasure hunts, puzzles, tambala with lot many prizes lot many gifts.
References: -
Mrs. Richa Rawat (Marcom Manager, BILT)

Fourth Last Position
Worked as Executive-Operations with Jagran Solutions (unit of Jagran Prakashan
Limited) from Nov 2005 to Jan 2007.

Responsibilities
As Executive-Operations, I had been reporting to the National Head Operations and my key
responsibility areas were
• To provide assistance into my Boss’s various tasks, taking reports and updates of ongoing projects on his behalf and update him.
• Interaction with all vendors and external sources, arranging timely billing and payments of vendors
• Maintaining and updating the Project files, Photographs and Video shoots of the projects.
• Dealing with Centers (Jagran Solutions Offices across INDIA) and getting reports from there on weekly basis.
• Keeping the stock status of the warehouse and check over the warehouse keeper.
• Sourcing informations and maintaining the database of all vendors’ and other useful things.

Details of some of the jobs, I have handled

1. Mahindra & Mahindra Tour Operator Meet, Chennai 2006
The event for Mahindra & Mahindra Tamilnadu at Hotel Abu Palace, Chennai. Where the prestigious owners & tour operators from the city of Chennai were invited.
References: -
Mr. Rohit Kalsi (Brand Manager, M&M Bolero)
Mr. Bhanu Prakash (Manager Sales, M&M Tamilnadu)
Mr. Rakesh Sen (Regional Manager, M&M Tamilnadu)

2. Red FM’s Simran Ki Khoj
The event was for Red FM (Radio Channel), in which a 10 decorated Autoriksha’s with Red FM’s branding were flagged. A Radio Jockey (Simran) was there in one out of these 10 Autorikshas. There was a contest that whoever will track the Simran in Autoriksha will get Prizes and their names will be announced on air. The campaign involved all from Autoriksha fabrication (décor and branding) to the manpower.

3. Hutch Shop launch Campaign for Hutch Haryana
A series of 5 Hutch Shop launches in Haryana (Sonipat, Bahadurgarh, Hisar, Rohtak and Panipat) for Hutch Haryana.
References: -
Mr. Shiv Kumar Singh (Manager Outdoors, Hutch Haryana)
Mr. Ketan Pradhan (Head Marketing, Hutch Haryana)

4. Mahindra & Mahindra Tour Operator Meet, Kolkata 2006
Series of 2 events for Mahindra & Mahindra at Hotel The Park, Park Street, Kolkata. Where the prestigious owners & tour operators from the city of Kolkata were invited.
References: -
Mr. Anirban Das (Regional Manager Sales, M&M East)
Mr. Modi (Manager Sales, M&M East)

5. HLL’s Lifebuoy “Suraksha Payenge Sabke Kaam Ayenge” Kids Karnival
A series of 5 events for Hindustan Lever Limited in various cities of Punjab (Ludhiana, Jalandhar, Patiala, Amritsar and Chandigarh). In each city 35 Schools of the respective cities were invited. There were stalls ran by the school kids, where toys made these kids were auctioned and the money collected was given to a NGO (study for poor kids). From invitations and ensuring school’s participation to the setup of whole carnival was designed and managed by us.
Achievement: In Ludhiana event the total number of visitors (Kids, parents and teachers) was more then 15000.

Past Experience
Worked as freelancer
• Worked with Jagran Solutions as a free lancer from June 1st, 2005 to October 31, 2005.
• With 360 degree (a Times Group company) for the Brand Promotion campaign of Modi Revlon across the Various Call Centers (BPOs) such as IBM Daksh, HCL Technologies, Hero Mind mine.
• Worked as Supervisor with Promos Act for the Brand Promotion campaign of Zydus Cadilla across the Call Centers (BPOs) such as NIIT Smart Serve, G. E.

Worked with Encompass ESP as Trainee (Event and Promotion) from Oct 4th 2004 to Jan 30th, 2005.
• Worked as Team Leader for Nokia India’s stall at Photo Asia-2005 Exhibition held at Pragati Maidan, New Delhi.
• Worked as module coordinator in the Nokia’s DSNR2004. (DSNR2004: the visit of Nokia’s Delegates from European countries like Finland, England and Germany to INDIA). My work was to keep maintain the time table among the all delegates and keep them on there schedule.
• Worked as Team Leader for Nokia India’s events such as: X’tream Zone Bungee Jumping held at Centerstage Mall Complex near Radisson Hotel, Sector 18 Noida,
• Worked as Team Leader for Nokia India’s promotional campaign for multimedia cell phones (namely Click, Share and Print) held at Ansal Plaza, Delhi.


3. Education & Training - CV/Resume Part 3 [Mandatory]

Bachelors in Computer Applications
Guru Gobind Singh Indraprastha University, New Delhi.

Intermediate (10+2, CBSE, Science Stream)
New Delhi Public School, New Delhi.


4. Computer Skills - CV/Resume Part 4 [Mandatory]
Fully familiar and comfortable with contemporary software/platforms like Windows Vista, MS Office 2007, Outlook 2007 and designing software such as Corel Drew, Adobe Photoshop and few web scripting tools.
5. Other Skills - CV/Resume Part 5 [Optional]
Highly Interactive and Multitasking.
6. Additional Information - CV/Resume Part 6 [Optional]
My interests includes music, gathering information about automobiles (especially car & bikes), driving bikes, cooking, traveling and partying.


 

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Group Manager Operations with Jagran Solutions, Nokia India, Microsoft India
CV/Resume ID no.: 75970

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