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Customer service

Resume built for oil and gas job opportunities by a jobseeker with experience in Customer service - would you like to offer this candidate a job/contract employment?

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CV/Resume ID no.: 79391

Location (Residence): nagercoil, India
Citizenship: India
 
Languages:
  Native: Tamil
  Other: English, Tamil
 
Education & Experience: Work Authorization & Relocation:
Education:
  Bachelors in computer science

Years of Experience: 5 years
Authorized to work in:
   Iran, Islamic Rep. of
Present Location:
   india, nagercoil
Relocation:
   Iran, Islamic Rep. of
 
Expertise
Category Subcategory Ability Experience
Administration Customer Service Expert 13 years
Administration Customer Service Expert 13 years
 
CV/Resume Details
 
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

Introduction
I am a computer Graduate with Bachelor’s Degree (BSc). Excellent Communication, public relation and good team player, Dynamic, proactive, dedicated and committed to accomplish company targets and personal goals. I am ability to work independently with minimum supervision and good team worker. I am Capable of handling confidential matters in its high sprits and efficiency in taking decisions with an overview of risk factors.
Objectives
To obtain a position this is growth oriented and challenging. With the expertise gained, coupled with the appetite to strive for the best. I wish to take up challenging projects in diverse area.

2. Work Experience - CV/Resume Part 2 [Mandatory]

Professional Summary
Customer service care & Operation Executive at NOUSHIE EXPORTS, Nagercoil (Nov 2002-Nov 2003)
Responsibilities undertaken:
• Dispatching the deliverables to the destination.
• Processing customer requests.
• Receiving feedbacks from customers and taking necessary measures.
• Coordinating employee relation activities

Faculty at LAN COMPUTERS, Nagercoil (June 02 – Jan 04)
(Part time)
Responsibilities undertaken:
• Handling classroom sessions for trainees.

Delivery In charge & Customer Service Executive at UNITED AIR EXPRESS, Nagercoil (Apr 04 – Dec 05)
Responsibilities undertaken:
• Delivering the goods to the destination.
• Processing customer requests.
• Receiving feedbacks from customers and taking necessary measures.
• Handling the Courier and Cargo items
Presently Working as a Air Line Reservation Coordinator at RIYA TRAVEL & TOURS (INDIA) PVT. LTD. IATA Certified Nagercoil
Responsibilities Undertaken
• Excellent Sales in Air Tickets & Tour Packages
• Airline Reservation
• Amendments & changes to reservations
• Issuing Airline tickets & related documents
• Hotel Reservation & issuing hotel vouchers
• Tours packages & issuing exchange vouchers
• Travel Insurance
• Making customer feel important & feel served


3. Education & Training - CV/Resume Part 3 [Mandatory]

B.Sc Computer Science


4. Computer Skills - CV/Resume Part 4 [Mandatory]
Computer Skills
Operating System Known : Ms-Dos, Windows, 9X/NT/XP
Packages Known : Adobe Photoshop, Adobe Illustrator,
Ms-Power point, Excel, Word, Tally
Languages Known : COBOL, and C-Graphics
Travel Field : Galileo, Abacus, Amadeus
5. Other Skills - CV/Resume Part 5 [Optional]
good team player, energetic
6. Additional Information - CV/Resume Part 6 [Optional]
working hard & truthful


 

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Customer service
CV/Resume ID no.: 79391

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