CV IT Project Manager

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CV/Resume ID no.: 79518
Last Updated: Wednesday, April 9, 2008

Seeking a position utilizing my broad skills and knowledge of various computer applications and network support. Desire a reputable and prominent work atmosphere within a dynamic and fast-paced environment that provides opportunities for professional growth and development

December 2006 - Present:
Project Manager / Help Desk Manager
Compu Tech Pros - Covina, California, United States

Managing the production and approval of project deliverables
Scheduling, managing and participating in key quality reviews and developing action plans to resolve issues arising
Ensuring that the project is kept on track by producing and discussing status reports
Managing project risks and issues and ensuring that project team members are actively involved
Refining resource, cost and duration estimates as the project progresses and ensuring that requests for resources for each phase are supplied sufficiently early to enable them to be secured when needed
Ensuring that the system being delivered will be ready to be deployed into the production environment by following all stages of the relevant process
Confirming that the project's objectives have been achieved
Obtaining approval from the CEO that the acceptance criteria have been met
Ensuring that all of the project's work products have been placed in the correct repository
Performing comparisons of estimated and actual costs and completing financial closeout
Supervise technicians and Engineers. Schedule work, evaluate performance
Manage 3 full time Help Desk Engineers and technicians
Manage 10 Sites and created a Terminal Service Environment
Architect Domain structure Windows 2003 Advanced Server
Suppervised Engineers that were responsibleto all IT issues such as •MS outlook, MS Exchange 2003 and Web Access. TCP/IP, leased line and Cisco routers. Installing and configuring print server and file server also VPN and Proxy, Responsible for anti-virus software and Server security


September 2001 - November 2006: IT Manager
Deloitte Touche Tohmatsu - United States / Cairo

•Supervise technicians and Engineers. Schedule work, evaluate performance
•Teach and Train employees about network use and applications
•Manage 5 full time engineers and technicians
•Manage 400 computers, 10 servers and more than 500 users
•Architect NT domain structure Windows 2000 Advanced Server
•Creating new policies and manage the network
•Configure network printing, security, rights, software and files service
•Setup, configure, and diagnose computers running Windows 2000 Professional
•Maintain SQL server, Cisco routers and switches
•MS outlook and MS Exchange 2000 and Web Access. TCP/IP, leased line and Cisco routers.
•Install and configure print server and file server also VPN and Proxy
•Responsible for anti-virus software and Server security


January 2000 - August 2001: Systems Engineer/IT Service Manager
Advance Networks - United States

Setup new NT environment in the offices
Architect NT domain structure
Configure network printing, security, rights, software and files service
Setup, configure, and diagnose computers running Windows 95/98/NT
MS outlook and MS Exchange. TCP/IP
Helped in setting up a VPN between offices throw Cisco Routers
Install and configure print server and file server
Knowledge of configuring Cisco Routers and Switches.
Support up to 30 Servers and over 3000 workstations


September 1999 - August 2000: Network Administrator / Sales Engineer
Planet Insurance Agency - United States

Evaluating software and hardware
Providing phone support
Architect and support NT domain structure
Install and configure network printing, security, rights, software and files service
Setup, configure, and diagnose PC desktops and laptops running Windows 95/98/NT


July 1996 - August 1999: Help Desk / Network Admin
Kinkos Corp. United States

Maintain all the PCs in the company
Providing phone support
Helped in designing the network in the company, about 1500 computers
Install and configure network printing, security, rights, software and files service
Worked with Mac computers
Support 6 Servers and over 1500 stations

July 2003: American Chamber, Cairo, Egypt
Certification/diploma, CISA

Certified Information Systems Auditor


July 2001: American Intercontinintal University, Los Angeles, California, United States
Bachelor's degree/higher diploma, Bachelors of Science in Computer Networking Engineering



July 2000: Computer Education Institute, Pomona, California, United States
Certification/diploma, MCSE, MCP, A+

Microsoft Certified System Engineer (MCSE)
Microsoft Certified Professional (MCP)
A+

Windows Vista, XP, Server 2003, Exchange 2003 & 2007, MS Office, Help Desk Pro, WINFSC, ADR, CISCO and alot more!

Skills
Skill Skill Level Years of Experience Last Used
CCNA, MCSE, MCP, A+, Studying CISA Expert More than 5 years 1 month or less
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Languages
Language Skill Level Years of Experience Last Used
English Expert More than 10 years 1 month or less
Arabic Expert More than 10 years 1 month or less