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CV MANAGER – OPERATIONS / LOGISTICS

 
MANAGER – OPERATIONS / LOGISTICS

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CV/Resume ID no.: 79862

Location (Residence): Kingwood, United States
Citizenship: United States
 
Languages:
  Native: English United States
  Other: None
 
Education & Experience: Work Authorization & Relocation:
Education:
  Bachelors in Military, P.E., Psycology

Years of Experience: 30+ years
Authorized to work in:
   United States
Present Location:
   United States, Houston
Relocation:
   Anywhere (International)
 
Expertise
Category Subcategory Ability Experience
Logistics/Transport Supply Chain Experienced 40 years
Management Operations Experienced 40 years
 
CV/Resume Details
 
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

MANAGER – OPERATIONS / LOGISTICS
Operations / Multi-Site / Sales / Scheduling / Process Improvement / Unions / Budgeting / Customer Service / Cost Control / Fleet & Vendor Management / DOT Compliance
Managed operations, improved service, on-time delivery and safety while decreasing deadheading for Loomis Armored, Airborne Express and Texas Freight Services (TFS). Managed multi-state branches, including sales, contractors, union relations, fleet operations and staff development in high-demand environments. Directed budgets and profit and loss statemens to $12M and staff to 125.
 Built Texas Freight operations, fostering commitment to excellence and 99.5% on-time delivery.
 Expanded TFS broker network to avoid deadheading, gaining 40% top line.
 Turned around key branch for Loomis Armored, restoring union support/relations and profitability.
 Balanced dual responsibility for operations and sales through growth period for Airborne.
Key Skills: Assessing operations, implementing solutions. Creating productive relationships with vendors and customers. Building self-directed teams. Developing cost controls and process improvements. Implementing accountability and systems. Establishing maintenance and safety programs.
BS, North Georgia College. Distinguished Military Graduate, Regular Army Commission, Infantry Officer, Army Commendation Medal for Service Overseas, Top Secret Security Clearance

SELECTED ACCOMPLISHMENTS
Built Texas Freight operations, fostering commitment to excellence and 99.5% on-time delivery. Hired, trained and managed drivers. Developed daily check off list for drivers, creating ownership mentality of continuous improvements.
Expanded TFS broker network to avoid deadheading, gaining 40% to top line. Developed relationships with network to load trucks/trailers on return leg back to Houston. Return revenue became key element of business survival.
Turned around key branch for Loomis Armored, restoring union support/relations and profitability. Company was losing money and employee relations and service were suffering in second largest branch. Recruited to identify problems and implement solutions. Mentored staff to gain credibility and improve communication with employees and customers. Developed relationship with local union leadership. Customer service, employee morale and service improved. Returned branch to profitability from six-figure annual loss.
Improved Loomis fleet operations, developing safety/maintenance plan that lowered accident rates and equipment abuse. Equipment condition had deteriorated caused by years of neglect and abuse. Required supervisors to report directly to branch manager, drivers and team leaders to report problems to maintenance on daily/hourly basis. Required maintenance to respond to every problem, resulting in improved morale and participation and results. Accident rates dropped significantly.
Balanced dual responsibility for operations and sales through growth period for Airborne. Company was moving into air express market to compete with FedEx, Purolator and Emery. District operations managers had dual responsibility of operations and sales. Developed relationships with contractors to support growth. Built competitive service by identifying and closing target accounts, generating growth rate equal to districts with stronger sales support.

CAREER HISTORY
General Manager, Texas Freight Services, Inc., 1997-2007. Managed all transportation including drivers, dispatch operations, scheduling, broker relations and truck maintenance for $12M trucking company with staff to 100.
Operations Manager, Loomis Fargo Inc. 1995-1996. Reporting to Regional Vice President, provided staff support to field offices. Managed operations, troubleshooting for branches in North Carolina post-merger with Fargo. Identified solutions for customer issues. Implemented operational improvements and restored customer confidence.
Early Career: Branch Manager, Loomis Armored, Inc. Led Houston operations and sales, managing $25M budget and 125 staff. Eliminated employee theft. District Manager/Operations Manager, Airborne Freight Corporation. Directed multiple sites, managing AL/FL operations including sales, employee and contractor management.

2. Work Experience - CV/Resume Part 2 [Mandatory]

1973-1977 US Army, commissioned officer, served as platoon leader, and company executive officer. Was stationed in West Germany from 2/1974 until 5/1977
Upon exit from army worked as district manager, and district operations manager for Airborne Freight Corp in Atlanta, GA and Mobile, Alabama. Worked for Airborne from 1977 until 1991. In 1991 I was hired by Loomis Armored and moved to Houston, TX as branch manager in Houston. Left Loomis Armored in 1994. From 1994 until 1997 I worked various management jobs all in transportation including dispatch management, regional operations manager, and station operations manager. In 1997 I joined Texas Freight Services, Inc. in Houston working as general manager from 1997 until 2007 when my job was eliminated by a reorganization. Since that time I have been employeed mostly in entry level sales positions.


3. Education & Training - CV/Resume Part 3 [Mandatory]

Bachelor of Science, Military, Physical Education, Psycology
All additional training as provided by employers as they related to employee relations, specific job management, and various other projects.


4. Computer Skills - CV/Resume Part 4 [Mandatory]
Intermediate abilities in word processing and on line activities.
5. Other Skills - CV/Resume Part 5 [Optional]
Training and certification in basic security and personal protection
6. Additional Information - CV/Resume Part 6 [Optional]
none


 

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MANAGER – OPERATIONS / LOGISTICS
CV/Resume ID no.: 79862

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