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CV Technical Support Engineer

Technical Support Engineer

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CV/Resume ID no.: 81510

Location (Residence): Paranaque, Philippines
Citizenship: Philippines
  Native: English Philippines
  Other: None
Education & Experience: Work Authorization & Relocation:
  Bachelors in Mechanical Engineering

Years of Experience: 12 years
Authorized to work in:
Present Location:
   Philippines, Manila
Category Subcategory Ability Experience
Other Technical Writer Experienced 20 years
CV/Resume Details
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

As someone who has devoted nearly 12 years to the study of automotive, I was more than intrigued by the accomplishments of oil company in developing and promoting energy. My purpose in applying is to know about whether you might have an opening as trainee.I have strong evaluation, planning, and leadership skills. I also have the motivation and drive to be an asset to any company. I consistently present a high-profile, professional demeanor, complemented by a positive, "can-do" attitude.

2. Work Experience - CV/Resume Part 2 [Mandatory]

12 February 2006 to Present Haji Husein Alireza Co.Ltd. Eastern Region Dammam-Khobar Coastal Road P.O Box 269 Alkhobar 31952, Saudi Arabia
Distributor of MAZDA, FORD Mercury and MAN truck. Previously distributor of KIA Motors
Technical Support Engineer
 Provide guidance and technical assistance to Eastern Region service dealers
 Execute technical and diagnostic procedure using advance Modular Diagnostic (PDS / MMDS for MAZDA and FORD and MAN CATS2 for MAN truck).
 Carry out vehicle system analytical problem solving
 Establishment of field quality information reports and disseminates service information to service dealers
 Implement and promotion of service campaigns and recalls.
 Report and communicate with MAZDA, FORD, MAN and KIA manufacturer regarding field quality concern.
 Analyze and develop field countermeasure in a timely manner.
 Develop and implement after-sales service marketing program.
 Conduct dealer service development.
 Conduct and accomplish ISO tools and equipment calibration inspection program in compliance to ISO-9001
 Monitoring and inventory of Service Technician assigned tools.
 Monitoring of Workshop equipment maintenance.
 Update and monitoring of pending parts.
 Expedite workshop daily parts requirements.
 And perform others task that may assign from time to time such as; Supervise Workshop, Service Trainer, Service Administrator, Job Controller and Quality Controller.

June, 2003 – Feb.2006 Isuzu Philippines Corporation Binan, Laguna, Philippines
Technical Service Trainer
 Conduct Technical Service Training to all Isuzu Service Dealer Network.
 Prepare and develop training aids and materials.
 Conduct Training Needs Analysis (TNA).
 Conduct orientation of new model entry.
 Conduct Training Needs Analysis (TNA) to all Service Dealer.
 Updates/monitor database of Dealer Service Technician level.
 Conduct new entry equivalency test for dealer service technician.
 Coordinate to local parts supplier regarding seminar to be conducted to service dealer.
 Report to dealer principal status of Technician Training.

3. Education & Training - CV/Resume Part 3 [Mandatory]

1990 - 1995 Technological Institute of the Philippines Manila, Philippines
Bachelor of Science in Mechanical Engineering (BSME)
 Government Exam
 Professional Regulation Commission (PRC)
Registered Mechanical Engineer
Registration No.:49729
Date registered : 09 May 1996

4. Computer Skills - CV/Resume Part 4 [Mandatory]
Know-how on microsoft office.
5. Other Skills - CV/Resume Part 5 [Optional]
same for the others
6. Additional Information - CV/Resume Part 6 [Optional]


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Technical Support Engineer
CV/Resume ID no.: 81510

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