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CV Technical Manager, Business Development Manager - Technical Sales & Marketing

 
Technical Manager, Business Development Manager - Technical Sales & Marketing

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CV/Resume ID no.: 81544

Location (Residence): 0, United States
Citizenship: United States
 
Languages:
  Native: English United States, Vietnamese
  Other: Chinese PRC, French Standard, Japanese
 
Education & Experience: Work Authorization & Relocation:
Education:
  Masters in MBA

Years of Experience: 23 years
Authorized to work in:
   United States
Present Location:
   USA, USA
Relocation:
   Anywhere (International)
 
Expertise
Category Subcategory Ability Experience
Management Engineering Experienced 12 years
Sales/Marketing Marketing Experienced 12 years
Sales/Marketing Business Development Experienced 12 years
Management Sales/Marketing Experienced 23 years
Sales/Marketing Technical Sales Experienced 23 years
Operations Manufacturing Experienced 9 years
 
CV/Resume Details
 
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

Age : 47

Gender : Male

Marital Status : Married

Citizenship : United States of America

Current Position : Technical Manager Products Service & Support

2. Work Experience - CV/Resume Part 2 [Mandatory]

PROFESSIONAL EXPERIENCE

Executive with diversified cultural background and experiences in International Business Development, Marketing, Technical, Strategic Planning, and Management. Plus a strong background in the field of Medical Devices & Medical Equipment Technology.

Experiences in achieved growth through mergers, start up, joint ventures and introduction of new operation and new product lines.
• Double company size through strategic planning and merger
• 29% profitability achieved as Board member of Joint Venture Start-up Company.
• Set up the production factory for Autologous Blood Collection Kits in Guangzhou, China from ground level to fully operational operation.
• Re-programmed an automation system to shorten the production running time from 2 hours down to 45 minutes which had saved the company over $300,000.00 USD per year.


Presently DIETHELM & CO LTD TECHNOLOGY
Technical Manager Products Service & Support

Duties:

To run the entire operation of the Parts & Service Department for EPG, TCM, MAI & INS lines as a profit
center. Enhance Service & Spare parts activities as well as provide full support to company wide business
lines.

Main Duties and Responsibilities:

• Installation & Commissioning of equipment and accessories.
• Repair, rebuilt maintenance & trouble shooting service.
• Engineering assembly activities.
• Create and promote total value package to service customers.
• Maintenance admin systems, Customer data base, service history, Excel procedures, DSCSM
other CUMMINS program.
• Internal & External reporting.
• Warranty administration, parts sales processing 24/7 service availability.
• Local material purchasing
• Customer relation / Dealers relations.
• Training & instruction, training program & skill base, capability planning.
• Tool and service assets control.
• Workshop premises maintenance.
• Follow up the implement of health & safety regulations and cost control policy.
• Problem solving, preventing and risk management.
• Liability and insurances.
• Coordination with application & Sales department to support customers
• Undertake other as situation requires or assigned by the General Director.


2001 to 2005 LOTUS CHEMICAL TECHNOLOGY LTD., VIETNAM
Business Development Manager - Technical Sales & Marketing

Duties:

• Reporting to the CEO of the company and responsible for 12 technical and service staffs.
• Provide business development leadership for various business segments.
• Work closely with business staff to support a wide range of business development activities, including mergers and acquisitions, licensing and alliances.
• Develop and execute transaction to support the business by performing market analysis identifying targets, leading due diligence efforts, and structuring negotiating deals.
• Develop and provide operating procedure, process training, technical information, parts and tools required for complete extrusion line for PVC & HDPE pipe, PVC sheet and injection molding machine for high-tech products.
• Provide feedback to the appropriate groups on service and product quality as well as customer requirements.
• Coordinating with other Department Managers and leading young professional in documenting, auditing and maintaining the Company's Quality Management system.
• Identify key account & pursue strategic projects closely in Vietnam as well as provide leadership on proposal strategies to meet customers' requirement and needs.


1994 to 2001 BAXTER HEALTHCARE CORPORATION
Global Business Development Manager -Technical Product Support

Duties:

• Reporting to the GM in Illinois and directly responsible for 18 sales/services/marketing staff.
• Work closely with Marketing Director and/or Area Business development.
• Responsible for implementing and maintaining the effectiveness of quality system.
• Responsible for product launches in the regions.
• Evaluate potential customer and distributor relationship.
• Work together with the Special Projects group to support the presentations and negotiation to capture new accounts.
• Develop and provide the International Regional Sales and Service Center with the training, technical information, parts and tools required for the launch and the on-going support of a specific product line.
• Provide operational and technical training for Hospital Staffs.
• Ensure technical specialists and trainers are in place and then provide these services with Train the trainer programs.
• Focused and increased customer trust and satisfaction.
• Set up a Network System to communicate effectively with Global Marketing counterparts.
• Work with regions to ensure distribution organizations provide established guidelines to the customers and Baxter.
• Ensure most effective use and forecasting of spare parts.
• Maintain expenses with in budget.
• Manage business with integrity and in accordance to Baxter’s Code of Business Conduct.
• Manage new product releases to determine the service ability of the product and define the requirements for training, test equipment, tools, spares parts and instructions.
• Covered main markets of Singapore, China, Thailand and partly Hong Kong, Taiwan, and Philippines.


1989 to 1994 BAXTER HEALTHCARE CORPORATION
Asia-Pacific Regional Manager

Duties:

• Managed major projects in Asia.
• Coordinates effort with Engineering, Sales, Marketing, and contracting firm.
• Established customer commitment and develops strategies to ensure continued satisfaction.
• Traveled extensively throughout Asia establishing contacts and developing new business.
• Member Board of Director.


1985 to 1989 GENERAL ELECTRIC COMPANY
Manufacturing Engineer Manager

Duties:

• Created full manufacturing function during transition from RCA Corporation.
• Managed 12 engineers and 25 technicians, supervised scheduling, cost forecast, and production.
• Responsible for process engineering and production automation equipment.


1982 to 1985 RCA CORPORATION
Senior Manufacturing Engineer

Duties:

• Managed engineering function of production manufacturing.
• Selected most efficient model to solve production manufacturing application requirements.
• Reduced time needed to complete wide range of production application and defined production problems using process control.


3. Education & Training - CV/Resume Part 3 [Mandatory]

1991 University of South Florida
Master Degree in Business Administration / Marketing

1984 University of Pennsylvania State University
Bachelor of Science in Automation Engineering

1982 University of Pennsylvania State University
Bachelor of Science in Electro-Mechanical Engineering


PROFESSIONAL TRAINING CERTIFICATES

1991 to 2001 BAXTER INTERNATIONAL TRAINING PROGRAMS
Global Leadership: Essentials.
Sales Presentation Skills Training.
Negotiation Skills Training.
Strategic Marketing.
Problem Solving / Decision Making
Capability Studies & Intro. To Statistical Process Control
Advanced Statistical Process Control.
Extra-care Team Leaders.
How to Manage Conflict, Criticism, and Anger.
Introduction to FDA Regulations and Device Submission.
Dale Carnegie Customer Relation & Employee Development.

2001 to 2005 LOTUS CHEMICAL TECHNOLOGY TRAINING PROGRAMS

KRAUSS MAFFEI GMBH (Held in Germany, Singapore, Vietnam)

BERSTORFF PLASTICS / RUBBER TECHNOLOGY GMBH (Held in Germany)

SIG BLOWTEC GMBH & CO. KG (Held in Singapore)

WIRO GMBH (Held in Vietnam)

RAPID MASTER OF GRANULISTICS, SWEDEN (Held in Sweden)

EREMA, AUSTRIA (Held in Austria)


4. Computer Skills - CV/Resume Part 4 [Mandatory]
Access Advance 2.0; MS Project Advance 4.0; AutoCAD R14; Microsoft Office 2000; LAN/MAN Networking; Email and Internet, Centric.
5. Other Skills - CV/Resume Part 5 [Optional]
English – Fluent
Vietnamese – Fluent
Chinese – Basic
French – Basic
Japanese - Basic
6. Additional Information - CV/Resume Part 6 [Optional]
Capable of working under pressure
Ability to communicate and work with people at all level


 

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Technical Manager, Business Development Manager - Technical Sales & Marketing
CV/Resume ID no.: 81544

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