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CV IT Vendor Coordinator / Vendor Management

IT Vendor Coordinator / Vendor Management

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CV/Resume ID no.: 83185

Location (Residence): Obrenovac, Serbia & Montenegro
Citizenship: United States
  Native: English United States
  Other: Croatian, Serbian Latin, Serbian Cyrillic
Education & Experience: Work Authorization & Relocation:
  High School in General High School

Years of Experience: 7 years
Authorized to work in:
   Serbia & Montenegro, United States
Present Location:
   Serbia, Obrenovac
   Anywhere (International)
Category Subcategory Ability Experience
Management IT/Communications Experienced 10 years
Administration Customer Service Experienced 15 years
IT/Communications Support (Hardware) Basic 10 years
IT/Communications Internet Experienced 10 years
Administration Customer Service Basic 10 years
Management IT/Communications Experienced 10 years
CV/Resume Details
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

To Whom it may Concern,

I was born and raised in the United States. I also completed school and have several years of work experience and come highly recommended by my previous employers. I currently reside in Serbia and am looking for the opportunity to expand my horizons with a new company. I am a friendly, hard-working, and extremely ambitious person. I have vast work experience in many different sectors. I would appreciate the opportunity to work with your company. Thank you for your time and consideration.

2. Work Experience - CV/Resume Part 2 [Mandatory]

­ Post: IT Vendor Coordinator/Vendor Management, US Bank
Duration: September 2007 – May 2008.
Job Description: Monitoring and controlling of existing computer/technology issues, routers, phone networks, servers, computers, scanners, corporate printers; monitor all issues sent to vendors for analysis, maintenance and repair; bargaining, insuring proper execution of contractual obligations with US Bank external vendors; evaluation of cost-effectiveness of vendors and renegotiation of contracts with vendors; evaluation of equipment bank wide, making reports, drawing presentations; periodic monitoring of employees through bank mainframe, troubleshooting for IT issues.

­ Post: ATM Network Support Agent/CSR, US Bank
Duration: November 2006. – September 2007.
Job Description: Incoming vendor and internal employee calls; network, hardware and software support; consumer and client ATM issue troubleshooting, responsible for DES 3 key space encryption software updates, direct responsibility for ATM performance and any profit losses; monitoring Visa, Cirrus, CU2 and etc banking networks, monitoring of ATM operations, new employee training for new branch of network support in Pittsburgh, PA.

­ Post: Regional In-Stock Specialist, Target Corp.
Duration: February 2006. - November 2006.
Job Description: monitor stock levels for regional stores, responsible for ordering, customer service, ensuring quality and quantity of stock is at store brand guidelines, assistant manager for weekend, responsible for moving dated products.

­ Post: Office Manager, Piletich & Skokan PA, Stillwater, MN
Duration: from August of 2005 to April of 2008 (worked on a periodic basis as needed)
Job Description: Preparation of trial documentation (statements, evidence, transcripts, affidavits, subpoenas, etc.), conducting interviews with clients and potential clients (human relations), daily reporting to supervising attorneys, maintenance and upkeep of administrative folders and files, courier work between courts, other law firms and clients, and assisting the supervising attorneys in legal (bankruptcy) research; responsible for translating documents and interpreting from Serbo-Croatian into English and vice versa with immigrant clients from former Yugoslavia.

­ Post: Service Writer/Office Assistant, Gorshe Auto Service, Minneapolis, MN
Duration: August 2001 – June 2005.
Job Description: Customer service, handling estimates and billing, basic bookkeeping, courier work between parts suppliers, vendor contacts.

3. Education & Training - CV/Resume Part 3 [Mandatory]

­ From 2002. to 2005, De Paul University, Chicago, major in International Business with a minor in International Relations.
­ Graduated from North High School, North St. Paul in 2002 with honors.

4. Computer Skills - CV/Resume Part 4 [Mandatory]
• I have excellent knowledge of several word processing programs MS Works, MS Word.
• I have excellent knowledge of other MS Office applications (Excel, Access, and Power Point).
• I have excellent knowledge of Lotus Notes applications
• Extensive knowledge of ATM functionality.
• Extensive knowledge of bank mainframe operations
• Extensive knowledge of DAMEWARE NT Utilities
• Extensive knowledge of GASPER program for monitoring ATMs.
• Extensive knowledge of OPAS issue monitoring tool
• Extensive knowledge of AVAYA phone systems
• Intermediate knowledge of Network/Mainframe monitoring programs (such as OutsideView 24)
• Intermediate knowledge of Best Case bankruptcy software.
• I know how to operate the following office machines: photocopiers, fax-machines, printers and scanners.
• My typing speeds in words per minute are (approx.): English 50, Serbian 30.
5. Other Skills - CV/Resume Part 5 [Optional]
-• I possess a valid U.S. Minnesota Driver’s license and a valid Serbian driver’s license with clean records on both.
• I have excellent communicational and interpersonal skills.
• I have excellent leadership skills and capabilities, and am an enthusiastic team-player.
• I have excellent analytical, organizational and planning skills.
• I have exemplary work ethic
• I have professional and courteous demeanor
• Able to work and follow through tasks independently
• Open-minded, widely educated, culturally sensitive, and have no gender, racial or ethnic prejudices.
6. Additional Information - CV/Resume Part 6 [Optional]


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IT Vendor Coordinator / Vendor Management
CV/Resume ID no.: 83185

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