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CV Senior Field Services Team Leader

 
Senior Field Services Team Leader

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CV/Resume ID no.: 84190

Location (Residence): Hyderabad, India
Citizenship: India
 
Languages:
  Native: Telugu
  Other: Hindi, Tamil
 
Education & Experience: Work Authorization & Relocation:
Education:
  Bachelors in Electonics&Communication Engg

Years of Experience: 15 years
Authorized to work in:
   India
Present Location:
   india, Hyderabad
Relocation:
   Anywhere (International)
 
Expertise
Category Subcategory Ability Experience
IT/Communications Telecom Experienced 13 years
Marine (Ship) Other Expert 6 years
Engineering Electronics Experienced 8 years
Quality (QA/QC) Auditor Experienced 6 years
 
CV/Resume Details
 
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

Want to work in an environment where I can provide maximum output with my past experience and where I can get better experience to improve my career.

2. Work Experience - CV/Resume Part 2 [Mandatory]

 Working as a Senior Field Services Team Leader in M/s. TATA SKY Ltd., from May’2006 - Till date

Worked as a Cluster Lead Co-ordinator (Network) in M/s. Teja Technical Services, Visakhapatnam (O&M of Tata Tele Teleservices) from May’2003 to May’2006

 Worked as a Sr. Service Engineer in M/s. ASM Technical Services(P) Ltd., Visakhapatnam(May’97-Apr2003)

 As a Sevcie Engineer in M/s. REX Electronics,Hyderabad (May’1996 – Apr’1997)

 Seven years experience as Technical Asst ‘B’ in M/s. Marine & Communication Electronics (I) Ltd., Visakhapatnam (Apr’1989 – Apr’ 1996)
Responsibilities in M/s. TATA SKY Ltd.

• To look after entire Field Service activities with a team size of 25-30 Field service Engineers
• Plan, monitor and control the field service operations and to deliver ontime.
• Monitoring FS Engineers Technical operations
• Conducting quality checks and maintaining standards as per ISO
• Regular Technical and Quality trainings conducting to FSEs
• Monitoring operations thru SEIBEL
• Customer service, MIS reporting and quality Audit reports
• Guidelines to franchisees for inventory management
• Technical support to franchisees
• Planning, coordination to FS Engineers and other responsibilities


Responsibilities in M/s. Teja Technical services (P) Ltd., Visakhapatnam
• Operation and Maintainance of BTS equipment at various sites in Vizag cluster for Tata Teleservies,Vizag
• Installation &commissioning of BTS&BSS equipment
• Attending break downs, conducting monthly Network PM’s Bi monthly checks for CDMA network eqpt.
• Involved in testing of fiber cable.
• Learned about various types of fibers in network.
• Various types of splicing done , and OTDR measurement
• Installation, commissioning of Antenna Towers


Responsibilities in ASM Technical Services (P) Ltd., Visakhapatnam

• To look after entire Techno commercial activities of all communication equipments i.e RF/Microwave ,wireless communication equipments,
• satellite based equipments, Telecom,Marine and navigational equipments like GPS,DGPS,Fleet-77(Mobile Earth stations, SATCM B,C),MF/HF,VHF etc.,
• Complete Procurement process from OEM i.e executing orders from customers and placing orders to OEM and interaction, warehousing, and shipping policies and clearance from bonded warehouse etc.,

• Quality testing of equipments received from OEM with various test equipment

• Installation,Testing and servicing of wireless communication equipments

• To maintain team of Engineers for sales and service

• Installation, Commissioning, Testing and servicing of wireless communication equipments, satellite based equipments, Telecom,Marine and navigational equipments like GPS,DGPS

• Fleet-77(Mobile Earth stations, SATC M B,C,MF/HF,VHF with DSC

• Programming of satellite based beacons, testing and servicing of Radar Transponders

• Installation and commissioning of executed orders at various customers in Visakhapatnam in local (like HSL,VSP,DCI,FSI,CIFNET and all other customers outside AP(ONGC,Mumbai,GESCO,SCI etc).


Responsibilities in REX Electronics Ltd, Hyderabad

• Installation of VHF radios
• Testing & periodical checking of VHF Radios and OA equpt
• Programming of VHF Radios

Responsibilities in MACE (I) Ltd., Visakhapatnam

Testing and inspection of RF& Microwave equipments

Testing of equipments like 2/15 SRS, VHF MTR-67 and HF equipments

Testing of Power Amplifiers, Repeaters, Power dividers and LNA’s

Supervising Shop floor activities in Assembling, Testing of components for

Various communication equipments.

Quality checking, Testing & Assembling of Electronic components.

Involved in preparing process instructions to operators for various operations right from the PCB level.

Involved in inventory control, material planning and flow charts.

• Troubleshooting & tracking the Radio systems using different Communication analyzers like Marconi, HP & Motorola.

 Worked as a Technical Asst in M/s.Greaves Semiconductors Ltd, Hyderabad(Sep’1988- Mar’1989)


3. Education & Training - CV/Resume Part 3 [Mandatory]

Diploma in Electronics & Communication Engineering


4. Computer Skills - CV/Resume Part 4 [Mandatory]
• Windows XP, Office 2000, C, C++,SEIBEL 7.1,CRM
5. Other Skills - CV/Resume Part 5 [Optional]
Hard Working, Timely Thinking, capable to manage crises at various levels Independently and communication skills.

Good leadership Skills
6. Additional Information - CV/Resume Part 6 [Optional]
Completed internal auditing course from LRQA


 

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Senior Field Services Team Leader
CV/Resume ID no.: 84190

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