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CV Customer Service - Excellent human relation skills

 
Customer Service - Excellent human relation skills

Resume built for oil and gas job opportunities by a jobseeker with experience in Customer Service - Excellent human relation skills - would you like to offer this candidate a job/contract employment?

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CV/Resume ID no.: 84902

Location (Residence): Taytay, Philippines
Citizenship: Philippines
 
Languages:
  Native: English Philippines
  Other: None
 
Education & Experience: Work Authorization & Relocation:
Education:
  Bachelors in Computer Science

Years of Experience: 2 years
Authorized to work in:
   United Arab Emirates
Present Location:
   Philippines, Manila
Relocation:
   Anywhere (International)
 
Expertise
Category Subcategory Ability Experience
IT/Communications Communications Basic 9 years
Sales/Marketing Retail Sales Experienced 2 years
Administration Customer Service Experienced 1 year
Administration Secretary Experienced 2 years
 
CV/Resume Details
 
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

Sir/Madam

I would like to apply for a position in your company.

I have a confident personality and an excellent work ethic. I am capable of working independently and enjoy new challenges. I have also demonstrated my capacity to be a team player via my familiarity with the guest/client relation industry for the past 4 years. This has given me a strong sense of team building and the talent of establishing important public relations and leadership skills.

Coupling my articulate communication skills with an enthusiastic and motivated professional perspective, personal experience living in an ethno-racial community, flexibility in my willingness to learn new skills, strong interest, and personal ambition would be a most valuable addition to any company.

I believe that I can contribute to an organization via my educational and work credentials as well as through my ability to learn quickly in new and diverse environments. I believe that I will excel with my positive attitude and my excellent human relations skills.

I have enclosed a copy of my resume for your review.

2. Work Experience - CV/Resume Part 2 [Mandatory]

WORK EXPERIENCE

Virgin Blue Guest Contact Center Agent
Sitel Philippines
Eastwood CyberPark, Bagumbayan, Libis

As a VB-GCCA my main responsibilities are the following:

§ Assists Guests in their inquiries regarding flights and bookings
§ Make booking for Guests.
§ Change/Cancel booking of Guests.
§ Send out updated Itineraries
§ Advise them of the Fare Rules
§ Give them good quality service, for a hassle-free and feel good flight.

Customer Care Agent
Sitel Philippines
Eastwood CyberPark, Bagumbayan, Libis

As a CCA I was responsible for the following:

§ Taking calls to book an appointment for Sears Portrait Studio
§ Taking calls to reschedule and cancel previously booked appointments for Sears Portrait Studio

General Transcriptionist
HexaDigital
Marikina City

As a trancriptionist my main duty was to:

§ Transcribe interviews and movie captions
§ Tried Medical Transcription for 3 weeks


Accounts Executive
Anthony Gilbert Ocampo Creatives and Design
V.Luna Avenue, Quezon City

As Accounts Executive, I was responsible for the following:

§ Coordinate with client the requirements for their projects.
§ Coordinate with the artists the requirements of the clients for their projects.
§ Set time frames for the existing projects.
§ Keeps an open communication between the client and the artist for project revisions and update.
§ Present to client new concepts for their projects.

Store Supervisor
Aura Athletica
PowerPlant Mall, Rockwell Center, Makati

As Senior Sales Associate, I was responsible for the following:

§ Assisting clients with their choices of high-end workout clothes
§ Scheduling private shopping appointments for our high-end clients
§ Monitoring the sales report
§ Assisting the General Manager in placing orders to restock merchadise and handled receiving products
§ Managing the scheduling, reports, emails, inventory
§ Maintenance of clientele books and records

Marketing Services Clerk
Rustan’s Supermarkets Incorporation
Araneta Center, Cubao, Quezon City

As Marketing Services Clerk, I was responsible for the following:

§ Daily Sales Report
§ Taking of the next day’s hot foods order for the Food-To-Go Department
§ Placing of orders for the Service Delicatessen Department
§ Inventory of Service Delicatessen and Food-To-Go items
§ Posting and Costing of Food-To-Go and Service Delicatessen items
§ Requests implementation of item’s Price Change Notice
§ Production of Department’s tag and signage
§ Generation of weekly and monthly sales analysis
§ Computation of Total Value of Stock


3. Education & Training - CV/Resume Part 3 [Mandatory]

EDUCATIONAL BACKGROUND

VOCATIONAL MTC Academy
Marikina City
Medical Transcription
May 2006- January 2007

TERTIARY Technological Institute of the Philippines
Aurora Boulevard, Cubao, Quezon City
BS Computer Science
Undergraduate

SECONDARY National College of Business and Arts
Taytay, Rizal
1991-1995


4. Computer Skills - CV/Resume Part 4 [Mandatory]
ü Computer proficient with Windows 98 and XP applications, MS Office and Internet Explorer.
5. Other Skills - CV/Resume Part 5 [Optional]
q Switchboard Operation
q Medical/ Business Transcription
6. Additional Information - CV/Resume Part 6 [Optional]
SUMMARY OF QUALIFICATION

ü Excellent human relation skills, having dealt with a variety of customers/guests/clients and employees.
ü Computer proficient with Windows 98 and XP applications, MS Office and Internet Explorer.
ü Proven ability to analyze, plan, manage and motivate.
ü Ability to achieve immediate long-term goals.
ü Believes in integrity and ethics, leadership, teamwork, training, continuous improvement and communication.
ü Excellent health, non-smoker and non-alcoholic drinker.


 

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Customer Service - Excellent human relation skills
CV/Resume ID no.: 84902

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