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CV Quality Manager, ethical, employee and customer oriented

Quality Manager, ethical, employee and customer oriented

Resume built for oil and gas job opportunities by a jobseeker with experience in Quality Manager, ethical, employee and customer oriented - would you like to offer this candidate a job/contract employment?

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CV/Resume ID no.: 85736

Location (Residence): Laurinburg, United States
Citizenship: United States
  Native: English United States
  Other: None
Education & Experience: Work Authorization & Relocation:
  Bachelors in Business Administration

Years of Experience: 23 years
Authorized to work in:
   United States
Present Location:
   US, Laurinburg
   Anywhere (International)
Category Subcategory Ability Experience
Quality (QA/QC) Quality Control Experienced 10 years
Quality (QA/QC) Quality Assurance Experienced 10 years
Quality (QA/QC) Auditor Experienced 10 years
Management Production Basic 23 years
Management QA/QC Experienced 26 years
Operations Manufacturing Experienced 3 years
CV/Resume Details
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

RE: Quality Manager

Dear Sir/Madam:

I bring to your organization a proven history of leadership where I have helped drive companies to new levels of product and supplier quality. I am an ethical, high-energy and logical executive with the ability to use proactive, strategic thinking to effect change. I have extensive experience in textile processing and testing.

Sample highlights include:

• Designing product specifications so that customer requirements as well as quality standards can be attained in the production process.
• Implementing systems to achieve quality objectives through improved practices, ongoing quality awareness and monitor the progress made.
• Strengthening customer relationships by reducing quality issues and resolving problems in a prompt and highly satisfactory manner.
• Significant experience developing and training associates at all levels in TQM principles, statistical process control and process improvement techniques.
• Familiar with environmental, health, safety and sustainability issues and practices.

I would like to meet with you to discuss in greater detail the valuable contributions I will make to your organization. My practical and persistent approach to quality, continuous improvement and analytical application of management principles and methods work exceptionally well in today’s demanding business arena. I am aware of the difficulties of maintaining and enhancing quality, six sigma and EHS programs and have strategies to prevent deterioration. Please contact me at the above number. Your time and consideration are most appreciated.

2. Work Experience - CV/Resume Part 2 [Mandatory]

Sr. Engr. Product Development
Interfaced with sales, tech service and customers to determine material property requirements. Designed and developed new products from concept to introduction and process improvement. Enforced quality standards and oversaw process improvement projects. Served as a mentor for new engineers to help develop their careers.

Sr. Engr. Plant Quality Manager:
Responsible for the quality functions and quality leadership within the plant. Design processes and product. A change agent. Provide solutions or find the needed expertise to solve process problems. Supervisor and technical advisor to the lab. An ISO auditor and Quality Facilitator for Wellman. Coach to the Quality Box side. Member of the corporate level EcoSpun Marketing Team. Member of the new products and innovation team for the division.
Plant start up team after buying plant from KRP Industries; training operators and lab technicians.

Quality Leadership
Member of the corporate team that rolled out the Quality System (TQM) to all divisions. Implemented and maintain the Wellman Quality System at the Marion Plant. Provide training in the quality system, statistical process control, process control charts, control plans and problem solving to all new team members. Mentor to new process engineers. Built benchmarks.
Quality Engineer
Design the quality process that ensures the product will meet customer needs. Work with customers, sales and technical service representative to determine customer needs. Translate the customer needs into product specification for the development engineers. Define raw materials and maintain supplier compliance. Supplier Quality Assurance (SQA), visit and audit suppliers. Partner with suppliers to maintain product consistency and to keep up with new technology. Analyze non-conformance product and out of control processes (FMEA) and propose solutions. Perform statistical studies, product-to-product and run-to-run comparison, process-to-product correlation. Jointly responsible with Tech. Service for implementing partnerships with customers. Define the release criteria for each process and maintain release guides. Generate the quality awareness throughout the plant. Keep team members up to date on new customers, new product requirements, business conditions and quality concerns.
Customer Interface
Customer visits, partnerships to define new products, resolve problems, learn their markets and meet the future needs of the customer. Develop customer specific COAs. Serve as Customer Service Representative. Technical assistance visits. Pioneered the practice of including employees on customer visits, increasing the quality awareness and involvement of all employees. .
Lab Manager
Maintain the lab to GLP standards. Develop new test methods, purchase equipment, install, and train specialists. Develop Instron tensile and Hunter color comparison tests to meet customer information needs. Develop dye test. Define the testing schedule.
Process Control
Design calibration programs for the lab and manufacturing. Design and maintain control charts and plans for the lab and manufacturing. Ensure that all processes have “Poka Yoke” designed into them to reduce the chance of error. Evaluate and develop on-line monitoring and testing. Audit process for design and compliance. Work with our Electronics and Instrumentation Engineers to develop detailed control schemes for process equipment.

Raw Material Manager:
Green field building and start up team.
Worked with contractor and equipment suppliers to install equipment and train operators.
Managed the raw material stream, incoming inspection and testing, inventory, designing raw material blends for product requirement and cost and providing the blend to production.
Specified, developed and implemented the incoming raw material inspection and testing
Trained lab technicians in laboratory methods
Managed the lab and warehouse.
6 warehouse operators
9 lab technicians
Labor budget of approximately $300,000

Assistant Group Manager:
Managed the scheduling/planning of 2 yarn mills. Managed the warehouse operating budget, $150,000/ year
Responsible for customer service, inventory control, warehouse operations, credit checking, customer account.
Responsible incoming raw material, fiber. Specified fiber blends for product requirements. Planned raw material and production equipment to met forecasted shipping needs. Made schedule changes to meet emergency shipping needs.
1 Clerk
1 Warehouse Operation Supervisor.
1 warehouse operator incoming raw material
3 warehouse operators product shipping

3. Education & Training - CV/Resume Part 3 [Mandatory]

The Citadel, Charleston, SC BA Business Administration

SAS Fundamentals (SAS)
Basic Statistics Using SAS Software (SAS)
Making Business Decisions Using ANOVA and Regression Techniques (SAS)
Six Sigma for Managers, Green Belt Certified (Quality Associates, Inc)

4. Computer Skills - CV/Resume Part 4 [Mandatory]
Microsoft Office - Word Excel Acess Outlook
SAS Statistical programing software
Mini Tab Statistical soft ware
5. Other Skills - CV/Resume Part 5 [Optional]
Six Sigma Green Belt
6. Additional Information - CV/Resume Part 6 [Optional]


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Quality Manager, ethical, employee and customer oriented
CV/Resume ID no.: 85736

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