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CV IT Support Engineer for the OIL / GAS Industries - remote posting

IT Support Engineer for the OIL / GAS Industries - remote posting

Resume built for oil and gas job opportunities by a jobseeker with experience in IT Support Engineer for the OIL / GAS Industries - remote posting - would you like to offer this candidate a job/contract employment?

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CV/Resume ID no.: 87259

Location (Residence): Fujairah, United Arab Emirates
Citizenship: Australia
  Native: English Australian
  Other: None
Education & Experience: Work Authorization & Relocation:
  Vocational in MCSE

Years of Experience: 10 years
Authorized to work in:
   Australia, United Arab Emirates
Present Location:
   UAE, Fujairah
   Anywhere (International)
Category Subcategory Ability Experience
IT/Communications Support (Op. Sys.) Experienced 18 years
IT/Communications Networking Experienced 18 years
IT/Communications Support (Applications) Experienced 18 years
Trades (Skilled) Mechanic Experienced 10 years
CV/Resume Details
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

I am a 38 year old Australian who recently moved from Australia to be with my wife in Fujairah, U.A.E.
During my IT career I have, for example, outsourced for Hewlett Packard within the coal mines of central Queensland, Australia which involved supporting IT infrastructure in remote environments.

The reason I am sending my CV is to clarify my desire to locate a systems support role within the Oil and Gas Industries in the United Arab Emirates or surrounding countries. I feel most suited for rostered roles within demanding locations such as oil fields / refineries or off shore oil rigs, given my previous experience.

My technical aim is to work for an organisation in the UAE region based in a remote location, rostered on for a period of continuous weeks. The nature of the work could take the form of managing IT infrastructure and undertaking systems support, although I would also like to be considered for other roles of an IT nature. In any case, I am very open to any suggestions which you feel would be suitable.

Please see my CV attached, which reflects my current skills and abilities. To reiterate, my experience within the IT Industry has been varied and I have been exposed to different positions, for example supporting and managing the IT Department on Hayman Island or providing server support. During my IT career, I have enjoyed being a team player, within both local and global teams, whilst fully appreciating and exercising the principles of responsibility, initiative and foresight, as befit a self-starting and motivated IT professional. I am capable of meeting the challenge of difficult problems, focussing on time management, prioritising projects and urgent jobs, whilst also managing general work load.

I am confident that my combination of practical work experience, my solid educational experience and my ability to support new technologies have all been good preparation for me, enabling an immediate contribution to be made to any prospective position.

Having worked for IBM Software Division, Hayman Island Resort and Hewlett Packard, amongst others, I understand the levels of professionalism and communication required for long-term success in the field.

My background, combined with a professional approach to supporting business personnel and computer systems, will provide your clients with a highly productive and enthusiastic IT management professional.

2. Work Experience - CV/Resume Part 2 [Mandatory]


Microsoft Certified System Engineer (MCSE) Microsoft Certified Professional

CompTIA A+ Certified Professional Customer Service Excellence


May 07 – May 08 Senior IT Support Engineer Hewlett Packard (for Anglo Coal), QLD

This role ensured the daily management of Desktop Infrastructure, whilst maintaining backup libraries and a select array of file print/Exchange servers. This was part of the HP-Anglo service agreement which involves adhering to tight, Hewlett Packard service level agreements. Employed on a 12 month contract to support their large, multi-site Coal Mine Operations, I provided 2nd & 3rd Level Microsoft Windows 2000/XP, Active Directory users and groups support to a leading coal mining organisation. The user base consisted of over 600 employees, based in 7 rural locations within central Queensland. This project is part of an ongoing transition phase.

Nov 06 – May 07 Self Employed - EBay Business and Computer support & repairs.

I ran an EBay business during this period, including a home based, computer support/repair business.

May 06 – Nov. 06 IT Manager / Systems Engineer Hayman Island Resort, QLD

I was responsible for the daily, general management of all the IT systems, for the implementation of a variety of projects and upgrades, for the maintenance of all systems and their relevant administration, for the service needs of all internal staff and for the guests’ IT requirements, e.g. during functions and conferences. Working and living on the island enabled me to provide a very high standard of IT support, on a 24/7 basis, whilst also working with and managing the IT co-ordinator.

Nov. 05 – Jan. 06 System Support Engineer Alcan Bauxite & Alumina, NT

Employed on a short contract to support their large engineering operation, my duty was to provide 2nd & 3rd Level Microsoft Windows 2000/XP, 2003 Server, Active Directory users and groups support to a leading worldwide corporate organization. The infrastructure included 4 Domain controllers, 8 File and Print servers, 4 Citrix servers and the user base consisted of over 500 employees.

Nov. 04 – Jul. 05 System Support Engineer Powerlink, QLD

As the 2nd level desktop support IT Specialist, my role was to ensure the day-to-day management of the Desktop Infrastructure and to adhere to tight service level agreements in the Queensland Region. Employed on an initial 3 month contract to support their large electrical engineering operation, I provided 2nd & 3rd Level Microsoft Windows 2000/XP, Active Directory users and groups support to a leading Government Energy company. The user base consisted of over 700 employees, mostly based in Brisbane offices.

Mar. 04 – Nov. 04 Self Employed

I set up an EBay business, buying and selling computer hardware, which enabled me to gain further expertise in customer service and satisfaction, whilst working to deadlines and fulfilling quality standards and requirements.

Aug. 00 – Mar. 04 Regional IT Systems Administrator IBM Rational Software, NSW

As the regional IT Specialist for the Asia Pacific region, my role was to manage the daily issues concerning the infrastructure and to adhere to tight service level agreements. I reported to the CIO in the Netherlands and worked with the EMEA IT team to deliver projects in the Region including, for example, Call Express Implementation, Trend AV, Siebel, SUS Server installations, FTP server and Intranet redesign and MS Exchange to Lotus notes migration. Working on these projects also involved liaising with co-workers in India, Malaysia, China and Tokyo.


Jan.89 – Apr. 00 Automotive Mechanical Engineer BMW, Ford, Nissan, NSW

I was involved with vehicle repairs and serviced all makes of vehicle, undertook air conditioning retrofits and road traffic authority Inspection Certificates.

3. Education & Training - CV/Resume Part 3 [Mandatory]


Microsoft Certified System Engineer (MCSE) Microsoft Certified Professional

CompTIA A+ Certified Professional


School Certificate Knox Grammar School, Wahroonga, Sydney NSW 1980-1988

4. Computer Skills - CV/Resume Part 4 [Mandatory]

Application Rating Experience Last Used
MS Windows 95/NT/XP 20002003 5/5 6 years current
MS Exchange 2003 3/5 1 year current
MS Office 2000/2003 5/5 6 years current
PABX Administration 3/5 4 years 2006
Management / Mentoring 3/5 1 year 2006
Customer Focus 5/5 7 years current
Lotus Notes 5.0/6.0 3/5 2 years 2006
Point of Sale & Leisure Management 3/5 3 years current
McAfee, Trend, Sophos, Norton 3/5 6 years current
SQL 2000/2003 2/5 6 months current
Veritas Backup Exec 3/5 4 years current
Hardware Vendors, Dell HP APC 4/5 6 years current
Netgear 3Com Cisco
Oracle / Siebel / Vantive 3/5 2 years 2004
LAN/WAN (Cisco) 2/5 4 years 2004
Citrix Metaframe 3/5 3 months 2006
CA Unicenter 4/5 1 year 2005
5. Other Skills - CV/Resume Part 5 [Optional]
Fully Qualified Motor Mechanic - light Petrol
6. Additional Information - CV/Resume Part 6 [Optional]
I feel very qualified for a remote location role carry out IT Support for the Oil / Gas Industries


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IT Support Engineer for the OIL / GAS Industries - remote posting
CV/Resume ID no.: 87259

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