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CV Customer Care Officer / Backoffice Officer

 
Customer Care Officer / Backoffice Officer

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CV/Resume ID no.: 87384

Location (Residence): mumbai, India
Citizenship: India
 
Languages:
  Native: Hindi
  Other: English
 
Education & Experience: Work Authorization & Relocation:
Education:
  Bachelors in commerce

Years of Experience: 6 years
Authorized to work in:
   India
Present Location:
   India, India
Relocation:
   Anywhere (International)
 
Expertise
Category Subcategory Ability Experience
Administration Customer Service Basic 6 years
 
CV/Resume Details
 
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

Sub : Application for job as Customer Care Officer / Backoffice Officer..

As an professional, it gives me immense pleasure to have an opportunity of associating with your esteemed organization and add value to it , contributing my professional knowledge & experience being a part of this vibrant system. I am confident that the dynamic , professional work environment provided by your organization can provide a solid base for my career prospects and growth as well.

I am enclosing herewith my detailed curriculum vitae for your kind consideration and earnestly look forward to hear from your side favourably.

2. Work Experience - CV/Resume Part 2 [Mandatory]

EXPERIENCE : 1) (A) Promoted as Operational manager in IIFL Wealth Management Ltd. sister concern of India Infoline Securities Ltd. On 24th April,2008
Job Profile.: (a) Act as HO coordinator between IIFL Wealth and Indiainfoline Ltd
(b)Preparation and maintaining of various MIS like
Mutual Fund, Structural Product, NDPMS etc.
(c) All correspondence with Custodian, Mutual Fund Bank, Client
Service etc..
(d) Responsible for Activation of account & other process
(e) Managing a team for back office & updation.

(B) joined India Infoline Securities Ltd. as Customer Care Officer on 19/02/2007

Job Profile.: (a) Provide Customer Friendly relation
(b) Educating & Guiding the client to improve our companies software’s and companies system
© Solving there grievance and satisfying them.
(d) To co-ordinate with the staff and solve clients quaries


3. Education & Training - CV/Resume Part 3 [Mandatory]

Bcom from mumbai university


4. Computer Skills - CV/Resume Part 4 [Mandatory]
COMPUTER KNOWLEDGE : Tally 4.5 ,Tally 5.4 & Tally 6.3, & other accounting
packages like TFAT & Clipper, MS-Office (Word,
Excel, Power Point ), WordStar, Lotus 123, DOS, comtek,
Trend, BOLT, GyanNipun, Net etc
5. Other Skills - CV/Resume Part 5 [Optional]
QUALITIES : I believe in working logically. Task oriented, timely consignment, workaholic, mentally stable, flexible, experience, friendly, co-ordination are my qualities.
6. Additional Information - CV/Resume Part 6 [Optional]
LANGUAGE KNOWN : English, Gujarati, Hindi & Marathi.

HOBBIES : Exercise, Music, Net surfing

EXTRA CURRICULAR : 1) Gold & Silver medal in Cricket (Junior College)
2) Participated in intercollege Football Championship.


 

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Customer Care Officer / Backoffice Officer
CV/Resume ID no.: 87384

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