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CV Service & Sales Manager with 3+ years of Experience

Service & Sales Manager with 3+ years of Experience

Resume built for oil and gas job opportunities by a jobseeker with experience in Service & Sales Manager with 3+ years of Experience - would you like to offer this candidate a job/contract employment?

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CV/Resume ID no.: 87537

Location (Residence): Bangalore, India
Citizenship: India
  Native: Kannada
  Other: Hindi, Kannada, Tamil
Education & Experience: Work Authorization & Relocation:
  Bachelors in Telecommunication

Years of Experience: 3 years
Authorized to work in:
   European Union, Brazil, Germany, India, Ireland, Lebanon, Libyan Arab Jama., Qatar, Saudi Arabia, United Arab Emirates, United Kingdom
Present Location:
   India, Bangalore
   Anywhere (International)
Category Subcategory Ability Experience
Sales/Marketing Retail Sales Trainee 13 years
Technician Level Instrument Trainee 2 years
Other Customer Service Trainee 1 year
CV/Resume Details
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

Hi, I am a telecommunications graduate. I have 3+ years of expertise in Service &Sales/ marketing. My experience in Service is into Instrumentation of Bio Technology & Pharma instruments. In Sales I have been working as the Branch / Area manager for the last 2 years. I believe my expertise is good enough to get me a suitable job as Service Engineer in any company.

2. Work Experience - CV/Resume Part 2 [Mandatory]

 Organization: Apex Chromatography Pvt Ltd

Working in an analytical Laboratory equipments dealer by the name of Apex Chromatography Pvt Ltd as Area Manager – Tech Sales for South India. This company is based in Hyderabad & I am looking after the Southern states of Karnataka, Kerala & Tamil Nadu for more than 1 year.

Major achievements include:

• Setting up a new office facility in Bommasandra, Bangalore to head the three states.
• Recruiting experienced Service & sales personnel.
• Training the fresh candidates for the products handled.
• Achieving the Sales & Service targets given on time.
• Providing on time Customer support within my territory.
• Making the majority of the customer’s aware of the company & its products.

Major products handled include:

• Grace Davison range of products, which include – Altech, Astec, Gromes, Vydac, Modcol, Davisil,, etc., t name a few.
• Parker Balston Nitrogen, Hydrogen, Zero air, etc., range of Gas generators.
• Jun – Air Compressors for laboratory uses.
• Asynt Magnetic Stirrers & Hot Plates.
• Waters range of HPLC Consumables.
• Whatman products.
• Alfa Aesar & Lancastar Chemicals.
• USP, BP & EP range of Standards.

 Organization: Crescent Scientific Pvt Ltd
Worked in analytical Laboratory Equipment Supplier called Crescent Scientific Pvt. Ltd. (Dissolution and Automation division) as a Service Engineer for Southern region of India. (From November 2005 to January 2007)

• Handling all service affairs and installation in Southern region (Karnataka, Tamil Nadu & Kerala).
• Reporting to the Country Head Technical Support.
• Planning of all Engineer’s visits for servicing.
• Handling all billing related affairs.
• Visiting for critical service issues at the sites.
• Product handling such as Dissolution bath systems with auto sampling test equipment, liquid handling systems for solid phase extraction, Robotic Tablets Processing System, Temperature controlled dissolution systems of CALIPER LIFE SCIENCES, HOPKINTON, DISTEK INC, APPLIED SEPARATIONS INC, TEXOL Gas Generators, etc.
• Instruments handled: Dissolution baths, Auto samplers, Degassers, Evaporators, HPLC detectors (ECD & CAD), Digestion systems, Solid Phase Extraction systems, PSE, SFE, Assay workstations, Tablet processing workstations, Gas generators, etc.,
• Planning for Visits under AMC and Breakdown calls.
• Communicating with different principals about service affairs.

 Promoted to Branch Head – Hyderabad Office in Crescent Scientific Pvt. Ltd in month of February 2007 to August 2007.

• At this position, I am responsible for all sales in the Andhra Pradesh & Orissa region.
• Handling team of 07 Executives.
• Identifying future potential customers for various products.
• Giving presentations to customers wherever needed.
• Co-ordination with principles regarding shipment issues.
• Traditional method conversion of Quality control and Analytical development laboratories to the Automated Methods (Automated Method Validation).
• Coordinating with Service team for timely customer support.
• Hands of experience on range of products of six different principles of USA, UK & Canada.
• Recruiting new Sales & Service Executives when needed.
• Handling all administrative activities of Hyderabad office like Account, records and other confidential activities of the company.
• Documentation as per ISO 9002 and handling responsibility of Internal Auditor.

 Organization: ICICI One Source.
Designation: CSE (Customer Support Executive)
Duration: August 2004 – September 2005.

• Worked as a Customer Support Executive.
• Handling the incoming calls of a leading Insurance company’s customers.
• Reporting to team leader.

3. Education & Training - CV/Resume Part 3 [Mandatory]

I completed my Bachelor of Engineering from Vishweshwariah Technological University, Karnataka, India with an aggregate of 68% marks in the stream of Telecommunications. Given below is the project works undertaken by me during the course.


 Caller ID Facility Using Micro Controller.


This circuit displays the telephone number of the calling party when the telephone starts ringing. Moreover, an advantage of this circuit is that it can store up to 99 incoming numbers in its memory. The main advantage of this circuit is that, as we are using a PIC microcontroller as its operational heart, the size & cost of the circuit is reduced considerably.


• Embedded Web Server Using PIC Microcontroller:-

This is a miniature web server, which is built using the TCP/IP standards. The software for this server is written using C language. The hardware part consists of a PIC 16F84 microcontroller, which acts as the operational heart of the web server, an external EEPROM where the HTML pages are stored and a voltage regulator IC. A maximum of up to five HTML pages can be stored in the external reprimand. A maximum of up to five PC’s can be interconnected using this web server depending on the TCP/IP standards. This web server is a contender for the world’s tiniest web servers available.

4. Computer Skills - CV/Resume Part 4 [Mandatory]
I have good Computer knowledge & is an expert in MS office products. I would rate my computer proficiency as 9/10.
5. Other Skills - CV/Resume Part 5 [Optional]
Excellent trouble shooting skills, Excellent Marketing skills, Excellent Communication skills, Good people management skills, Customer Interaction Skills, etc.
6. Additional Information - CV/Resume Part 6 [Optional]


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Service & Sales Manager with 3+ years of Experience
CV/Resume ID no.: 87537

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