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CV Sr Materials Specialist Sirte Oil Company

Sr Materials Specialist Sirte Oil Company

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CV/Resume ID no.: 87848

Location (Residence): Cainta, Philippines
Citizenship: Philippines
  Native: English Philippines
  Other: None
Education & Experience: Work Authorization & Relocation:
  Bachelors in Electronics and Communications Engineer

Years of Experience: 8 years
Authorized to work in:
Present Location:
   Philippines, Cainta
   Anywhere (International)
Category Subcategory Ability Experience
Procurement Buyer Experienced 3 years
IT/Communications Networking Experienced 4 years
Logistics/Transport Materials Experienced 13 years
Procurement Estimating Experienced 13 years
CV/Resume Details
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

Dear Sir/Madam,

Warm greetings! I write to you to express my desire for a job opportunity at your company.

Considering my experience in Oil and Gas, working at Sirte Oil Company as Sr. Materials Specialist in Libya. My main responsibilities then were technical evaluation of requisitions based on the clients requirement, provide the best pricing, conduct trainings to Libyans, simplify procurement process, provide cost saving measures and provide delivery of materials based on required time frame.

Should my qualifications meet your standards, I would appreciate the opportunity to sit down and discuss my intent to pursue this job opportunity in your prestigious company.

2. Work Experience - CV/Resume Part 2 [Mandatory]

25 Shara Es-Seidi Trípoli Libya

Sr. Material Specialist May 2005 – October 2008
* Conduct all work with due consideration to health, safety and environmental issues and where necessary after due assessment of risk employ appropriate controls to minimize any risk to people, plant and premises
* Conduct work with due regard to quality and commercial procedures such that risk to quality and financial exposure is contained within the company guidelines
* Primary function is to identify potential for cost savings and establish reductions in Material Spend by review of SOC purchasing systems and identifying areas of improvement
* Target for annual savings and methods of measuring actual cost savings will be established
* Carry out analyses of SOC purchase orders placed, from raw data provided by business systems. Validate the information and summarize in Microsoft excel format reports for distribution throughout the service center network and to SOC management
* Liaise with General Manager and Finance Manager to discuss and agree proposals for spend reductions. Opportunities for savings shall be coordinated throughout the service centre network
* Identify and eliminate or reduce the high volume of low value suppliers by review of sample orders and establishing alternative methods of ordering such as supplier stock management agreement.
* Liaise with all major suppliers on an ongoing basis to set-up standard agreements
* Framework agreement negotiations with suppliers will be carried out to obtain maximum benefit for SOC. This should involve reducing the vendor base and entering into partnering agreements with major suppliers whose dependence on SOC will increase through guaranteed business. Agreements will provide discounts for agreed quantities guaranteed price levels with acceptable lead times for duration of the agreement. They shall also include value-added benefits to SOC such as free survey work, site visits, training etc. Agreements shall be structured to reduce administration costs.
* Liaise with other group procurement personnel as necessary to establish and monitor common procurement strategies and ensure awareness and, understanding of each other’s standard purchasing agreements
* Carry out regular monitoring of prices and price agreements by comparison to previous orders.
* Produce monthly reports detailing key events and status of progress towards achieving targets including a list of ongoing savings obtained
* Developing a procurement policy and operating system for the department
* Making routine and significant decisions
* Establishing KPIs for the department
* Process timely payment for delivered and completed orders from suppliers and resolves all outstanding payment issues and blocked invoices.
o Develop monitoring tool which allows quick reference to status of orders, transit time, payment deadline, rma status, etc. thru excel for ease of update to clients.
o Conduct and Formulate training materials for Libyans regarding basic computer usage (Excel Trainings, Computer Trainings, etc.)

5th Floor Technoplaza One Bldg., Orchard Road. Eastwood City Cyberpark, Libis Quezon City, 1100 Philippines

Senior Product Support Specialist January 2004 – May 2005
* Perform outbound calls for clients having difficulties with the product after undergoing Tier 1, Supervisor’s request, or survey calls/request coming from different TAC sites.
* Beta testing for new products and firmware.
* Test new devices and send reports to training department for updates to different products.
* Provide a 100 % Customer Satisfaction and 100 % solution to solution to client’s concerns.
* Provide weekly reports such as team’s performance, outbound reports, helpdesk reports, KPI, and consolidate problems encountered from other device.
* Maintain the shared drive for the whole escalation members, and see to it that it does not exceed the allotted quota for the team.
* Collate issues to different products and services.
* Compile all drivers and firmware and update the release notes.
* Monitor the CMS to provide 0% abandon rate most especially to tech-to-tech and escalated calls.
* Specialize VPN, Bluetooth, and layer 2 and 3 switches.
* Coach new members in the 2nd Tier Support Group.

Product Support Specialist August 2003 – January 2004
* Provide report to the workforce staff such as daily email report, daily attendance of the team, etc.
* Schedules Work on Rest Day of agents for seasons expecting high volume of workload for voice.
* Provide workload for the team for the day, such as agent who will be assigned to email, chat, and voice depending on the volume of customers.
* Monitored the CMS to provide 0% Abandon Rate to all support lines, Voice, Chat, and Email.
* Answer escalated calls from irate clients and client’s asking for higher level of support.
* Assist agents in handling email and chat so as to provide factual information and gain client’s confidence though step-by-step procedure to solve his concerns and difficulties with different devices.
* Create Tally reports for email which will be used by the whole SAT.
* Assist clients regarding Printserver, VPN, and new devices thru chat voice, and email.

Product Support Representative August 2002 – August 2003
* Give updates on the team about the new products
* Assist the Team Leader and supervise the team in his absence.
* Assist agent’s call regarding irate and asking for higher level support.
* Provide solutions to different connectivity to their ISP (Cable, DSL, Satellite, Wireless, and T1)
* Forward request to senior product support specialist for further research concerning certain issues about some products.

4th Floor San Miguel Properties Center St. Francis Avenue, Ortigas Center, Mandaluyong City

Technical Support Engineer December 2001 – March 2002
* Troubleshoot computer problems regarding different Windows Operating System thru Email.
* Troubleshoot problems concerning Windows Office thru Email.
* Assist client’s concern regarding Microsoft.com web site

3. Education & Training - CV/Resume Part 3 [Mandatory]

Mapua Institute of Technology 1996 – 2001 Intramuros, Manila
College B.S. Electronics & Communications Engineer
Don Bosco Technical College 1992 – 1996 Kalentong, Mandaluyong
High School
Don Bosco Technical College 1986 – 1992 Kalentong, Mandaluyong

4. Computer Skills - CV/Resume Part 4 [Mandatory]
- Database Softwares (SAP, Oracle, Foxpro)
- Windows Software Applications (Office 2007, Autocad 2008, Adobe Photoshop)
- Planning Software Applications (Primavera 5.0)
5. Other Skills - CV/Resume Part 5 [Optional]
Networking/Server/Desktop Troubleshooting
Typing Speed 40 WPM
6. Additional Information - CV/Resume Part 6 [Optional]


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Sr Materials Specialist Sirte Oil Company
CV/Resume ID no.: 87848

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