Location (Residence): marinhas-esposende, Portugal Citizenship:Portugal
Portuguese Standard Other:
Italian Standard, Spanish Traditional Sort
Education & Experience:
Work Authorization & Relocation:
Vocational in portugal Years of Experience:
Authorized to work in: European Union, United States Present Location: portugal, esposende Relocation: Anywhere (International)
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]
Experienced sales person in food, beverage, wine, clothing, cruises and travel agency. Special abilities include excellent organization, leadership knowledge and communication: speak and write English, Spanish, French
and Portuguese. I am able to communicate and make myself understood.
Excellent skills in computers software and hardware , word, excel and able to work in different programs.
Ambitious, confident and exigent, yet responsible, punctual, patient and professional.
2. Work Experience - CV/Resume Part 2 [Mandatory]
Royal Caribbean International
ASSIST.FOOD BEV. MANAGER FEV.2006- to present
Waiter May 1997-2004
Jumbo viagens travel agency
Travel agent Nov 1996-May 1997
Zara Portugal corp.
Sales person clothes June 1993-jully 1994
International casino Povoa de Varzim
Bar Manager, Portugal Nov.1997-may 1998
Europarque International Congress Center
Head waiter, Portugal Aug.1994-April1997
Assistant hotel director Night Audit sept. 1995-sept.1996
Ipanema park hotel (*****)
Bar server and Bartender Nov.1993-May1995
3. Education & Training - CV/Resume Part 3 [Mandatory]
Certificates of completions on royal Caribbean Cruises Lines
USPH DINING(96 Hours), CROWD MANAGEMENT,STCW-95,USPH(united states public health) BAR microbiology(35 hours),USPH INTERGRATED PEST MANAGEMENT(50 hours), USPH POTABLE WATER(35 hours).
Certificate of Achievement of Problem Solving ,Building Great Teams & Time Management.
Certificate of Achievement of Developing Leaders Program .
Management and tourism education
University of porto, Portugal Sept.1994-May 1997
British council language institute, Portugal Sept.1990-aug.1995
French and Spanish Proficiency Sept.1988-May.1996
Institute britanico of languages , Portugal
Joao da silva correia, Portugal Sept.1993-June1994
Arouca, portugal Sept.1989-June 1994
4. Computer Skills - CV/Resume Part 4 [Mandatory]
excel,word,software and hardware
5. Other Skills - CV/Resume Part 5 [Optional]
well experience in usph(united states public health)
Award top salesperson for consecutive periods.
Proposed and implemented sales incentives.
Proposed accounting duties.
Organized and decorated display areas.
6. Additional Information - CV/Resume Part 6 [Optional]
HEAD WAITER and ASSIST.FOOD BEV.MANAGER for royal caribbean situated in miami (usa)
Head waiter for Europarque International Congress center situated in portugal .Supervisory responsibilities consisted of the following:
Responsible for total guest satisfaction
Resolved guest complaints regarding food, wine, and service.
Accommodated in a polite and effective manner, guests requests
Responsible for all food and beverage service
Ensured proper explanation of menus and wine lists as well as proper utilization of utensils and equipment
Responsible for the management of employees in teams
Interviewed and trained employees.
Planned, assigned and supervised work to be carried out.
Evaluated performance of employees.
Made work schedules and organized break times.
Addressed complaints and resolved problems
BAR MANAGER at casino in portugal
Bar Manager for international casino povoa de varzim situated in Portugal .Responsible for all beverages and service of all bars around the casino .Supervised closing and cashing out procedures.
Assist. Manager night audit
Ibis Hotel (international French Accor Group).Performed check-in and check-out procedures as well as opening and closing procedures and manage all computers program
As assist. Manager night audit work alone ,responsible for the food and beverage, housekeeping, and the safety and security of hotel.