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CV Business System Analyst

Business System Analyst

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CV/Resume ID no.: 88875

Location (Residence): Couva, Trinidad & Tobago
Citizenship: India
  Native: Hindi
  Other: English
Education & Experience: Work Authorization & Relocation:
  Masters in Strategic Business Information Technology

Years of Experience: 14 years
Authorized to work in:
   India, Trinidad & Tobago
Present Location:
   Trinidad and Tobago, Port of Spain
   Anywhere (International)
Category Subcategory Ability Experience
IT/Communications Developer (Software) Experienced 8 years
IT/Communications Project Management Experienced 8 years
IT/Communications Systems Analyst Experienced 18 years
CV/Resume Details
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

Dear Sir/Madam,

I am currently working in the System Improvement Department of PCS Nitrogen Trinidad as a Systems Analyst. My Primary responsibility is Business Process Improvement.

I have nearly 14 years of technical experience in the field of Information Technology. I have extensive experience in Software Development. My Skills include written and verbal communications, business analysis, Business process re-engineering, organization, and departmental operations. I am a certified Project Management Professional (PMP) from PMI and am currently working towards my LEAN/Six Sigma credentials. I have a Masters in Strategic Business in IT.

I would like to work for your organization which has an excellent track record as one of the major oil and gas players in the world. I would like to be a part of such an established and powerful organization. Please refer to my attached rιsumι herewith for the opportunity in your organization that may be suitable to my credentials. I am certain that if given the opportunity, I will prove to be a diligent worker, leader and a valuable asset to your organization.
Thank you for your consideration.

2. Work Experience - CV/Resume Part 2 [Mandatory]

PCS Nitrogen Trinidad Limited (A subsidiary of PotashCorp) April 2008 to Present
Systems Analyst

Systems Improvement Analyst for this Fertilizer manufacturing company. Assignment involved analysis of business processes across the whole site of Trinidad and recommend improvement initiatives.

• Business Process Analysis and Mapping.
• Identify ‘pain points’ within the organization and suggest improvement initiatives.
• Define strategy to eliminate ‘wastage’ across all the departments.
• Expand the functionality of the CMMS system.
• Provide project management of Microsoft SharePoint 2007 enterprise portal implementation.
• Provide guidance in technological initiatives in Operation Reliability improvement. This includes managing the implementation of electronic field data collection exercise currently.
• Create Business Transformation Strategy which includes
o Technology Roadmap for PCS Nitrogen Trinidad site.
o Business Process re-engineering and improvement
o Create a Knowledge Management System to capture experience of aging workforce.

Atlantic LNG Company of Trinidad & Tobago Jan 2005 to Mar 2008
Technical Application Analyst

I was assigned as the IT Project Manager to a commercial Application for managing Hydrocarbon Allocations across all LNG Trains (APAX II). Assignment was to manage the development project from technical standpoint. The application is a state-of-the-art J2EE application built on IBM Websphere and Oracle 10g. The first phase of the project (gas Nomination process and Hydrocarbon Allocation) was delivered in 2007.

• Worked with business and functional owner during risk review and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
• Interfaced with business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SSR). Created test cases and test scripts.
• Ensure the business requirements are translated and understood appropriately by the software developers.
• Involve in Technical design review and Quality assurance for the project.
• Overall Project Management Responsibility during the development cycle.
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.
• Managed Release deployments (Major and Minors) with controlled and minimum downtime.
• Maintained Change Control for Product and feature development.

Optik Technologies/ACT Trinidad, Port of Spain, Trinidad Apr 2002 to Dec 2004
Project Team Lead

Empower application for Blue Cross Blue Shield, Florida. The Application allows the company to process insurance policies of its subscribers throughout all the branches across USA. The activities include setup, enrollment, confirmation, maintenance, co-ordination of the policies and plans. The Application Environment is J2EE, XML, DB2, and Websphere Application Development.
• Ensure that the development of the application follows the architectural guidelines. For example the implementation should follow the specific design pattern(s), the class design is up to the standard, the coding standard are strictly followed etc.
• Design the application modules and assist other developers in designing various modules.
• Implement the database access calls based on proprietary framework.
• Maintain communication with the Quality Assurance team to resolve any issues regarding Use Case specifications.
• Was responsible for meeting team’s deadline.
• Was responsible for all the updates to the BCBS headquarter
E-commerce for a Retail Exchange - The application is a secured mean for e-business in the consumer packaged goods (CPG) retail management industry. The Client's application suite is designed to support a 3-tiered architecture. The database layer runs Oracle 9i, the application/web server runs Microsoft's Internet Information Services (IIS) and the front end consists of Windows 2000/XP clients.
• Spearheaded the design of the application layer as well as the database model.
• I was also involved in programming the COM+ Components in Visual C++. I was involved in Decision making process while adopting the right design pattern.
• Was involved in the Analysis of the requirement specs and designing the prototypes.
• Planned the Application Development phases and maintained the deliverables.

Armillaire Technologies Inc., Bethesda, MD, USA Jun 1999 to Feb 2002
Project Lead

Telecommunication (Voice over IP) Development with C++, Linux operating system, SNMP.
The Armillaire-5000 Switch (A-5000) is a class-5 voice commutations service switch. The A-5000 supports standard ISDN PRI, MF, and GR-303 interfaces to provide voice service to customers.
• Designed and wrote the different MIBs for the system, prototyped the different protocol MIBs for example SIP MIBs, MGCP MIBs, H.323 MIBs etc.
Telecommunication (international gateway) Product development with C, SOLARIS 2.8, SNMPv1/SNMPv2, HP IDACOM, INET, Emanate toolkit.
ARMILLAIRE 2000 is a FT/HA international gateway product which provides Fault Tolerance (FT) / High Availability (HA) on call processing, comprehensive provisioning functionalities and many enhanced features of a service switch.
• Designed and written the Armillaire MIB in ASN.1, wrote the subagent using EMANATE toolkit from SNMP RESEARCH. The system was developed in Sun Solaris.
• I developed the SNMP Agent for configuration, fault and performance management for critical application and protocol stack. Also implemented the Alarm feature for the system.

CA India - Computer Associates TCG Software, Calcutta, India 1998 to 1999
Software Engineer

• Design and development of SNMP Agent for UNICENTER TNG managed networks.

Microsolutions, New Delhi, India & Varshant Software, India 1995 to 1998

Developed and customized various desktop and database applications.

3. Education & Training - CV/Resume Part 3 [Mandatory]

 B.E. (Computer Science and Engineering), 1995, REC Silchar, Assam University, Assam, India.
 M.Sc. in Strategic Business in IT from University of Portsmouth, UK.

4. Computer Skills - CV/Resume Part 4 [Mandatory]
Project Management Agile and Scrum, Water fall model, Rapid Application Development
Methodologies PMI, LEAN/Six Sigma
Protocols/Technologies J2EE, COM, SNMP, MIB, VOIP, TCP/IP, UDP.
Database Oracle, SQL, MS-Access, DB2, MS SQL Server
Operating Systems Windows NT Networking, Windows XP, Unix, Linux ES. Solaris
Commercial Software Microsoft products (XP/2007): Visio, Project, Excel, PowerPoint, Word, SharePoint,
Mind Manager, Articulate
5. Other Skills - CV/Resume Part 5 [Optional]
 Good knowledge of Hydrocarbon Allocation in the LNG (Liquefied Natural Gas) Industry.
6. Additional Information - CV/Resume Part 6 [Optional]
Like Sports, web development


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Business System Analyst
CV/Resume ID no.: 88875

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