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CV SAP & Mercury Testing Practice/Project Manager

SAP & Mercury Testing Practice/Project Manager

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CV/Resume ID no.: 89306

Location (Residence): Seminole, United States
Citizenship: United States
  Native: English United States
  Other: None
Education & Experience: Work Authorization & Relocation:
  Bachelors in

Years of Experience: 16 years
Authorized to work in:
   United States
Present Location:
   US, Seminole
   United States
Category Subcategory Ability Experience
IT/Communications Data Management Experienced 23 years
Management IT/Communications Experienced 12 years
IT/Communications Project Management Experienced 23 years
IT/Communications SAP/ERP Experienced 19 years
CV/Resume Details
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]


For over fifteen years, this IT/IS management professional has helped organizations to define, develop, document, train and implement best industry practices, standards, methodologies, process improvements, metrics and marketing for projects consisting of business processes, software and hardware IT/IS technologies.

For a time period approaching three years, he managed a $7M+ SAP testing effort, for the $80M+ Publix Supermarkets (FORTUNE 132) SAP Program.
• Managed SAP Program Test Teams including 11 Test Leads and 50+ Testers.
• Managed & performed Pilot Project for Mercury Quick Test Pro (QTPforMySAP.com).
• Developed SAP Program Test Plans, Testing Standards and Training.
• As a result, he was invited to participate in an Executive Steering Committee fostering improved testing processes throughout the IS Department.

His experience includes: project management, testing management, quality assurance management, configuration management, engagement management and client management.

Through his efforts many organizations have:
• reaped large business cost reductions with significant reductions in operational/production issues,
• achieved improvements in customer satisfaction, established cost containment for projects and
• increased timely project completion for the development & maintenance of systems.

He guides & assists commercial businesses, Government, U.S. Military and their related IT/IS organizations in achieving compliance with SAP/ASAP, CMM, ISO 9000/9001, OMB Memorandum M-05-23, MIL-HDBK-61A, Defense Contract Audit Agency (DCAA) requirements and Federal Acquisition Regulations (FAR).

He estimates and manages budgets above seven digits.

2. Work Experience - CV/Resume Part 2 [Mandatory]

May 2007 - December 2008, CIBER - Principal Consultant

SAP & Mercury Testing Practice/Project Manager establishing CIBER’s SAP QA/Testing Services COE:
• SAP & Mercury Testing Management and SME for manual & automated testing of SAP Projects
• Developed SAP & Mercury Testing Services COE Marketing Collateral, Proposals and Strategies
• Established the SAP & Mercury Testing Service Center of Excellence (COE) for CIBER, Inc.
• Fostered, Negotiated and Established the HP/Mercury Software Partnership for CIBER, Inc.
• Authored the following web based marketing collateral for the SAP Testing Services COE:
SAP Testing Services Center of Excellence (COE)
Testing Services for SAP/ERP Projects
HP (Mercury) Software Test Tools

May 2007 - December 2008, CIBER - Principal Consultant

CIBER SAP QA/Testing Project Manager for the CSI Leasing SAP Program.
• Performed Pre-Sales Support to win this contract and managed SAP Program Test Teams.
• Developed Testing Plans, defect/bug tracking, resolution and retest processes for SAP implementation consisting of FICA, CRM and LEA modules.

May 2007 - December 2008, CIBER - Principal Consultant (Continued)

CIBER SAP QA/Testing Project Manager for the Pennsylvania Turnpike Commission (PTC) SAP Program.
• Managed SAP Program Test Teams (38 manual testers & 6 automated testers) using HP/Mercury Test Tools (QTP 9.1, QC 8.2 and LoadRunner).
• Developed Testing Plans, defect/bug tracking, resolution and retest processes for the SAP Project consisting of FICO, TM, GL, AP, AR, FM, HCM, PS, SRM, MM, PM, BI, BW, & EIS modules.

March 2007 - May 2007, Meridian Partners, Miami, FL – Director of QA/Testing Services

Director of QA/Testing Services provided by Meridian to SAP and non-SAP customers.
• Subject Matter Expert (SME) for manual & automated QA/Testing
• Performed QA/Testing Process Assessments & Process Improvements

SAP QA/Testing Project Manager for South Florida Water Management District SAP Program.
• Hired and directed Meridian SAP Testers for Mercury Quick Test Pro and Quality Center.
• Developed SAP Test Strategies, Test Standards, Test Plans and Defect Resolution process.

July 2006 - February 2007, SophLogic, Bradenton, FL - Project Manager for QA/Testing Services

Project Manager for QA/Testing Services provided by SophLogic to SAP and non-SAP customers.
• Developed QA/Testing Services Marketing Collateral, Proposals and Strategies
• Authored the following SophLogic.com marketing collateral for the SAP Testing Services COE:
Quality Assurance & Testing
Automated Test Tools

Project Manager for the Mercury Test Tools Proof of Concept Project at Orange County Public Schools.
• Performed Pre-Sales Assessment and Sales Team Support to win this contract.
• Managed SophLogic Consultant Testers for Load Runner, Quick Test Pro and Quality Center.

June 2006 - August 2006, AT&T/CSC/Softworld, St. Louis, MO - SAP Testing Manager

Managed testing for the SAP Flexible Real Estate Module (RE) implementation project at AT&T.
• Managed SAP Project Test Team, preparing test estimates, metrics, budgets and timelines.
• Performed defect tracking, resolution and retest using Mercury Quality Center.

Dec. 2004 - May 2006, System Technology Institute, Seminole, FL – Principal Instructor

Authored and presented three Configuration Management courses achieving high ratings from DoD/Government Agencies and industry; based upon: CMM, CMMI, ISO9000/ISO9001, OMB Memorandum M-05-23, DoD Directive 5000.1, MIL-HDBK-61A (SE) and the Defense Acquisition Guidebook.

Feb. 2005 - March 2005, MODIS, Cable & Wireless, Jamaica - SAP QA Consultant

Performed SAP Quality Assurance Review Services based on the ASAP process for an international SAP Project.
• Assessed SAP Project Management, Risk Management, Quality Assurance and Testing.

March 2004 - Dec. 2004, Henry Elliott, Seminole, FL - Software Quality Assurance Analyst

Member, SQA Task Force (SQA & Testing process improvement group, Chartered by the SEPG).

Dec. 2001 - Jan. 2004, Publix Super Markets, Inc., Lakeland, FL - SAP QA/Testing Manager

For a time period approaching three years, he managed a $7M+ SAP testing effort, for the $80M+ Publix Supermarkets (FORTUNE 132) SAP Program.
• Managed SAP Program Test Teams including 11 Test Leads and 50+ Testers.
• Managed & performed Pilot Project for Mercury Quick Test Pro (QTPforMySAP.com)
• Developed Software Quality Assurance Plans, Test Plans, Testing Standards and training.

Dec. 2000 - Dec. 2001, Publix Super Markets, Inc., Lakeland, FL - Project Manager

Managed eight concurrent IS Projects with 40+ associates & total budgets $4+ Million.
• Managed Developers, Server Engineers, DBA’s, Quality Assurance and Test Teams based upon the PMBOK and CMM Level 3 processes.

April 2000 - Nov. 2000, Home Shopping Network, St. Petersburg, FL - Project Manager, Consultant

Project Manager of process improvements for the Help Desk Problem Management Process.
• Performed GAP Analysis, comparing HSN Help Desk processes to Industry Best Practices and made recommendations.

Project Manager for the implementation of Rational Tools (ClearQuest and RequisitePro).
• Prepared Rational Tools Implementation Project Plan and managed the Team.

Dec. 1998 - Dec. 1999, Celotex Corp., Tampa, FL - I/T Quality Assurance Manager, Consultant

Quality Assurance and Testing Manager for the Celotex IT Department.

• Designed, developed and documented the IT Department Best Practices Manual for the CIO.

August 1998 - Nov. 1998, ABR Benefits Services, Inc., Palm Harbor, FL - Director of QA and CM

Director for the Software Quality Assurance and Configuration Management (CM) groups in the nation’s largest COBRA Health Insurance Services firm.

May 1998 - July 1998, BNI, Inc., Clearwater, FL - Quality Assurance, Consultant

Performed manual hands on testing for the shrink wrap auto loan processing system.

Oct. 1997 - April 1998, Decision Consultants, Inc., Clearwater, FL - Quality Assurance, Consultant

Managed process improvements for development, QA, Testing, CM and metrics.

March 1997 - June 1997, Claymore Financial Group, Clearwater, FL - Project Manager, Consultant

Project Manager for network, loan processing and marketing via the Internet.

March 1997- April 1997, Best Software Inc., St. Petersburg, FL, - Quality Assurance, Consultant

Assessed Software QA manual hands on testing and CM processes for SW-CMM implementation feasibility.

May 1995 - Feb. 1997, Automation Research Systems, Ltd., Tampa, FL - Software QA/Test Manager

Managed Software Quality Assurance, Testing and Configuration Management on concurrent projects.
• Managed, designed, developed, documented, tested and implemented Software Configuration Management, Software Quality Assurance Teams, processes and metrics.
• Processes developed and implemented, received ISO Registration awarded by INTERTEK, 12/20/1995.

May 1995 - Feb. 1997, Automation Research Systems, Ltd., Tampa, FL - Assistant Project Manager

Assistant Project Manager on the PEBESMIS Project for USSOCOM.

April 1987 - May 1995, American Software Quality Associates, Inc., Tampa, FL - Consultant

Invited and appointed membership in the NASA Software Management Assurance Program (SMAP) by the Assistant Office of the Chief Engineer (AOCE) of NASA; to assist in the development and implementation of software management policies at the NASA Agency level.
Consulted and lectured at NASA Space Centers, Department of Defense contractor facilities and commercial companies.

Jan. 1986 - April 1987, Gould Systems and Simulation Division, Tampa, FL - Software QA/Test Manager

Managed, designed, developed, documented, and implemented Software Configuration Management, Software Quality Assurance and Testing groups and processes for the new Tampa manufacturing facility.

Jan. 1984 - Jan. 1986, Lockheed Space Operations Company, Kennedy Space Center, FL - Sr. Management Systems Analyst

System Architect for the first integrated Configuration Management Database (CMDB) for the NASA Space Shuttle Program.

June 1979 - Jan. 1984, Rockwell International, Kennedy Space Center, FL - Senior Configuration Management Analyst, Lead

Member, First Space Shuttle Launch Team.
Managed, negotiated, designed, developed, documented and implemented the Software Management Policies and Procedures; for the Space Shuttle Program at Kennedy Space Center.
Managed and established a 25 member Software Configuration Management Team and Quality Assurance Teams; responsible to provide 24/7/365 coverage of the Space Shuttle, Firing Room and Launch Processing Systems Software.

3. Education & Training - CV/Resume Part 3 [Mandatory]


Post Graduate work seeking MBA-MIS, Florida Institute of Technology, Melbourne, FL, 1982.
BS Business Management, minor: Economics, University of Tampa, 1979.


SAP Solution Manager Seminar, SAP Insider, 2008.
Authored & Taught, Program Configuration Management Fundamentals, STI, 2005.
Authored & Taught, Software Configuration Management Fundamentals, STI, 2005.
Authored & Taught, Practical Implementation of Software Configuration Management, STI, 2005.
The Benefits of Visual Modeling, Rational Tools, IBM Software Group, 2004.
Mastering the Management of Iterative Development, Rational/IBM, 2004.
Function Point Analysis, Department of Veterans Affairs, 2004.
Using Test Director 7.6, Mercury Interactive, 2003.
Mastering Test Design, Software Quality Engineering, Inc., 2003.
QuickTestformySAP.com, Mercury Interactive World User's Conference, 2002.
Systematic Software Testing, Software Quality Engineering, Inc., 2002.
Mastering the Requirements Process, Software Quality Engineering, Inc., 2002.
Requirements Modeling, Software Quality Engineering, Inc., 2002.


Certified Novell NetWare Administrator (CNA) for 3.X, 1995.


Secret, DoD & NASA, inactive since 1985.

4. Computer Skills - CV/Resume Part 4 [Mandatory]
HP/Mercury (Quality Center & Quick Test Pro), SAP, Ascendant and CNA Novell Netware 3.X.
5. Other Skills - CV/Resume Part 5 [Optional]
6. Additional Information - CV/Resume Part 6 [Optional]


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SAP & Mercury Testing Practice/Project Manager
CV/Resume ID no.: 89306

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