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CV SAP Business Analyst in HR/Payroll modules, SAP HR Analyst/Consultant

SAP Business Analyst in HR/Payroll modules, SAP HR Analyst/Consultant

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CV/Resume ID no.: 89650

Location (Residence): St. Augustine, Trinidad & Tobago
Citizenship: Trinidad & Tobago
  Native: English Caribbean
  Other: Spanish Venezuela
Education & Experience: Work Authorization & Relocation:
  Bachelors in Psychology and HR

Years of Experience: 4 years
Authorized to work in:
   UK (in particular), United States, Trinidad & Tobago
Present Location:
   Trinidad, St. Augustine
   Anywhere (International)
Category Subcategory Ability Experience
IT/Communications SAP/ERP Experienced 12 years
Human Resources Human Resources Experienced 12 years
Administration Administration Basic 0 year
IT/Communications Telecom Basic 1 year
CV/Resume Details
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

To Whom It May Concern:

Dear Sir/Madam,

I am applying for a position of SAP HR Analyst/Consultant your company. As per my attached resume, my work experience is in the area of SAP HR/payroll. I am extremely interested in joining your organisation as I have a high level of respect and admiration for your company’s functions and its role in the economic and social sectors of Trinidad and Tobago.

I am presently employed as a Business Systems Analyst in SAP Human Resources/payroll with CLICO [Trinidad].I have been involved in implementation projects as well as ongoing support for SAP HR and payroll. I have also worked closely with the Human Resource department at CLICO and I am very familiar with HR processes and procedures which serve as a guide for my technical applications. My strengths include compensation and benefits, employee relations, data administration, reporting and leave.

In May 2005 I completed my Bachelor’s degree in Psychology, with minors in Human Resource Management and Sociology at the University of the West Indies. Additionally, I have attended SAP training for payroll configuration as well as personnel development and performance management through SAP America. According to industrial regulations I have also participated in Compliance, Anti-Money Laundering and Health and Safety training among other business events.

I look forward to an opportunity to discuss our potential working relationship in further detail. I am available for an interview at your earliest convenience. Thanking you in advance for a favourable response and for taking the time to review my application.

2. Work Experience - CV/Resume Part 2 [Mandatory]

SAP Business Systems Analyst
March 2006 – Present: CLICO [Trinidad]


 SAP R/3 HR/payroll configuration and enhancements for CLICO [Trinidad], CLICO [Guyana], CLICO [Bahamas] and CLICO [Suriname].
 Implementation of SAP payroll for Trinidad Bulk Traders Limited.
 Assisted with Automated Clearing House (ACH) implementation project for CLICO [Trinidad]; updating master data, test payrolls and bank transfers.
 Personnel Development module configuration in ESS/MSS Portal.
 New projects required by management.
 Helpdesk services for SAP HR/payroll end users.
 Ongoing unit and modular testing of configuration changes for SAP HR/payroll.
 Create documentation for any configuration changes/customising for end-users (Business Process Procedures) and for Quality Assurance department to use as a guide when performing quality checks.
 Conduct necessary training and retraining of staff in order to familiarize users with changes made to the different systems and modules.
 Liaise with external consultants.
 Create project plans in MS Project, specifications documents for change requests, power point presentations for training purposes.
 Knowledge of all Human Resource practices and procedures through ongoing cross-functional training.

August 2005 – February 2006:
Mobile Support Representative Telecommunications Services of Trinidad and Tobago


 General Mobile helpdesk services
 Telemarketing for bmobile launch campaign at *100 hotline
 Telemarketing for BGSM launch campaign
 Technical support for mobile customers at *100 hotline
 Liaise with back end support team for reporting and resolution of mobile issues


 BGSM promotion for conversion of mobile customers from the TDMA system to GSM network.
 Bmobile launch campaign promotion
 Bmobile “Buzz” (mobile internet) and “MMS” (multi media messaging service)

3. Education & Training - CV/Resume Part 3 [Mandatory]

Bachelor of Science Degree in Psychology with minors in Human Resource Management/Sociology
(Upper Second Class Honors)
Attained in May 2005 through the University of the West Indies, St. Augustine (UWI).


 HR 400: Payroll Configuration (SAP America).
 HR 510: Personnel Development and Performance Management (SAP America).
 Compliance Training – (Corporate Oversight/CL Financial)
 Anti-Money Laundering Workshop – (Corporate Oversight/CL Financial)
 Health & Safety Workshop; OSHA Act – (HCL/Properties Department)
 Customer Relationship Management – (Dawn Richards/HR Consultant)

4. Computer Skills - CV/Resume Part 4 [Mandatory]
Microsoft Office Suite- Word, Excel, Powerpoint, Project.
5. Other Skills - CV/Resume Part 5 [Optional]
Customer Service,Interpersonal, Multitasking, Time Management, Leadership, Innovation.
6. Additional Information - CV/Resume Part 6 [Optional]
Member of IVCF Executive Board of the University of the West Indies from 2004-2005
Social Sciences Representative for the Guild of Students from 2003-2004 at the University of the West Indies


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SAP Business Analyst in HR/Payroll modules, SAP HR Analyst/Consultant
CV/Resume ID no.: 89650

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