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CV Sales, multicultural, public relations

 
Sales, multicultural, public relations

Resume built for oil and gas job opportunities by a jobseeker with experience in Sales, multicultural, public relations - would you like to offer this candidate a job/contract employment?

Please contact us OR search for another relevant oil CV/Resume in our impressive oil industry database

CV/Resume ID no.: 89886

Location (Residence): St. Paul, United States
Citizenship: Guatemala
 
Languages:
  Native: Spanish Guatemala
  Other: English United States
 
Education & Experience: Work Authorization & Relocation:
Education:
  Bachelors in Industrial Arts

Years of Experience: 4 years
Authorized to work in:
   United States, Guatemala
Present Location:
   USA, St. Paul
Relocation:
   Anywhere (International)
 
Expertise
Category Subcategory Ability Experience
Sales/Marketing Public Relations Experienced 3 years
Other Customer Service Experienced 13 years
 
CV/Resume Details
 
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

I am interested in a bilingual position (English – Espaρol)
Where I can be in the position to help and keep customers happy!
For some reason I can not up load my resume to this site.

My goal is to really hear what the customers are saying!
I enjoy being a team player
I know that it’s easier to keep existing customers than to find new ones
Is better to do our best to maintain and build customer loyalty.
Is important to connect with customers by showing that we understand their feelings
And send off every customer with a smile.

2. Work Experience - CV/Resume Part 2 [Mandatory]

IDENTIFIX.com / MPI.com / SRS.com / iATN.com - Roseville, MN
10/2006 to Present -
Outbound Product Support – Identifix Bilingual Trainer
Answer questions from customers around USA, Canada and Latin America on
Direct Hit Hotline; train customers to navigate
Program by giving site tours; document all customer communication through
NetSuite, Microsoft CRM, Outlook; finding information from library and Internet.

DENNY HECKER’S TOYOTA & VOLKSWAGEN – Inver Grove Heights, MN
- 01/2006 to 07/2006
Special Financing
Responsibilities included: Direct contact with customers looking to buy new or used
Autos, run, review and analyze credit reports of customers with good, poor and no
Credit, educate the consumer about their loan options and payment schedules,
Evaluate customer needs based on family size, transportation needs, etc., obtain
Necessary documentation for the customer’s file and keep contact with customer
Until all documents are received and dated, review completed customer file and
Submit to the bank (s) for loan approval, prepare documentation for the contract to
To deliver the automobile upon approval.

WHITAKER LINCOLN MERCURY – Inver Grove Heights, MN
- 11/2005 to 01/2006
New/Used Auto Sales
Luxury new and used auto sales, handle trade-ins, prepare all necessary paperwork
For purchase of auto, and refer cases to special financing when needed.

MIDWAY CHEVROLET – Saint Paul, MN
- 06/2005 to 11/2005
New/Used Auto Sales
Auto sales to diverse inner-city populations, handle trade-ins, prepare all necessary
Paperwork for purchase of auto, and refer cases to special financing when needed.

PRIORITY VANEX.com – Vadnais Heights, MN
- 01/2001 to 05/2005
Courier
Delivery Service of: confidential documents, files, motors, pallets, metals, delicate
Items, electronics, chemicals, medicines, money, jewelry, etc., to clients and
Business such as government agencies, lawyers, realtors, banks, staffing firms, private
Homes and construction sites, throughout MN and western WI.

ROTO ROOTER.com – Oakdale, MN
- 01/1998 to 01/2001
Service Technician
Plumbing services for businesses and residences. Responsibilities included:
Identify the problem(s), communicated with the customers as to optimum problem
Resolution and alternative solutions based on customer preference and/or budget,
Educate customers about how to maintain a clear drainage system, introduced and
Sold environmentally safe plumbing products on customer calls, complete and
accurate documentation of problem(s), services provided, suggested maintenance for
customers, head manager, housing inspectors and local utilities, customer follow up
when necessary, knowledge of federal safety and state regulations.

CARQUEST.com - Saint Paul, MN
- 02/1996 to 01/1998
Auto Parts Assistant
Delivered auto parts to customers and businesses. Responsibilities included:
Auto parts delivery, maintained relationships with customers, collected money from
Parts sold, took inventory, stocked and organized inventory from main warehouse,
General knowledge of auto parts.

BRUSH MASTERS.com - Plymouth, MN
- 09/1995 to 02/1996
Painter’s Helper
Prepared work and painting area with: tape, plastic, paper, sanding, covered holes, and
cracks, applied silicone caulk and paint. Applied paint with brushes and industrial
sprayers. Respiratory safety certified.

ATLAS STAFFING Inc.com - Saint Paul, MN
- 03/1994 to 09/1995
Temporary Worker
Assignments: Fork lift driver (certified) and warehouse – 7 months; Printing (Flexo 6
colors) – 4 months; Medical assembly – 2 months; Electronic assembly – 2 months;
clean room – 1 month; Disinfecting laboratories – 1 month; Food selection- 1 month


3. Education & Training - CV/Resume Part 3 [Mandatory]

International Institute of Minnesota – Rochester, MN. 05/1992 to 12/1993
• Coursework in Foreign Languages: Japanese, German and Russian.

Universidad de San Carlos – Quetzaltenango, Guatemala, C.A. 01/1988 to 12/1989
• Major – Electrical Engineering
• Minor – Chemistry

Instituto Tecnologico de Occidente – Quetzaltenango, Guatemala, C.A. 01/1984 to 12/1987
• Major – Perito en Electricidad (Electricity Technician)
• Minor – Bachiller en Artes Industriales (Bachelor of Industrial Arts)

Instituto de Melchor de Mencos – El Peten, Guatemala, C.A. 01/1980 to 12/1983
• Major – Mathematics
• Minor – Sociology


SKILLS
• Fluent in Espaρol and English
• Customer service oriented
• Hard worker and able to work independently
• Extremely fast learner
• Moderate computer knowledge
• Motivated in the sales industry

CERTIFICATION

• AutoMax International Sales Certificate, 2005
• Internet Marketing Workshop, 2005
• Home Owner’s Education course, NDA, 2002
• Basic Computer Programming, 2000
• Minnesota Building Contractor, 1997
• Powered Industrial Truck Operator’s Permit- fork lift driver, 1995

Other Experience/Training (given by Common Sense Mortgage Inc.)
• Loan Process: Main Factors of a Loan, Mortgage Insurance, Conforming vs. Non-Conforming
• 2.5 hrs., 2005
• Taking a Detailed Application: Appraisals, FHA/VA, Prequals, GFE and TIL, Disclosures
• 3.5 hrs., 2005
• Programs: A.R.M.’s, 2.5 hrs., 2005
• Document Review: Understanding Taxes – Income – 2hrs., 2005
• The Sales Process: Sales Training – 2 hrs., 2005
• Generating Business: Objection Stoppers, Persistence – 2 hrs., 2005


4. Computer Skills - CV/Resume Part 4 [Mandatory]
Advanced
5. Other Skills - CV/Resume Part 5 [Optional]
International customer relations.
6. Additional Information - CV/Resume Part 6 [Optional]
like to work and help people.


 

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Sales, multicultural, public relations
CV/Resume ID no.: 89886

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