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CV IT Support Engineer, Technical Support Engineer

 
IT Support Engineer, Technical Support Engineer

Resume built for oil and gas job opportunities by a jobseeker with experience in IT Support Engineer, Technical Support Engineer - would you like to offer this candidate a job/contract employment?

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CV/Resume ID no.: 90971

Location (Residence): mumbai, India
Citizenship: India
 
Languages:
  Native: Hindi
  Other: English
 
Education & Experience: Work Authorization & Relocation:
Education:
  Bachelors in COMPUTER

Years of Experience: 2 years
Authorized to work in:
   India
Present Location:
   INDIA, MUMBAI
Relocation:
   Anywhere (International)
 
Expertise
Category Subcategory Ability Experience
IT/Communications Networking Trainee 9 years
IT/Communications Support (Hardware) Trainee 9 years
 
CV/Resume Details
 
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

To contribute to the success of an organization by utilizing my analytical, logical and communication skills in a position offering growth advancement and an ongoing learning.

2. Work Experience - CV/Resume Part 2 [Mandatory]

EDS ,MUMBAI
Technical Support Engineer.
July ’07 Till Date

Interacting with Clients via Email, Chat and Phone calls and solving their queries with regard to their Domain registration, Mail storage and Hosting packages.
 Maintain Customer satisfaction rate at 95% or above.
 Awarded “Communication Champion” for two months in a row.
 Helped the Team Leader maintain daily records of the targets achieved.
 Helping new members in the team to get acquainted with the work environment.


3. Education & Training - CV/Resume Part 3 [Mandatory]

 Completed B.E (COMPUTERS) from ST FRANCIS ENGG College , University of Mumbai.
 Completed H.S.C. from ST FRANCIS JUNIOR COLLEGE,University of Mumbai.
 Completed I.C.S.E from ST MARYS SCHOOL(MT Abu,RAJASTHAN),Delhi Board


4. Computer Skills - CV/Resume Part 4 [Mandatory]
Operating Systems : Windows 98, Windows 2000,Windows XP
Application Software : MS Office, MS Front Page, UML
(Unified Modeling Language) using Rational Rose.
Programming Languages : C, C++, Java, VB.
Web Technologies : ASP, HTML, Javascript.
RDBMS/DBMS : Oracle, MS-Access
5. Other Skills - CV/Resume Part 5 [Optional]
IT SUPPORT
6. Additional Information - CV/Resume Part 6 [Optional]
to be furnished on request


 

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IT Support Engineer, Technical Support Engineer
CV/Resume ID no.: 90971

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