Location (Residence): mumbai, India Citizenship:India
Education & Experience:
Work Authorization & Relocation:
Bachelors in COMPUTER Years of Experience:
Authorized to work in: India Present Location: INDIA, MUMBAI Relocation: Anywhere (International)
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]
To contribute to the success of an organization by utilizing my analytical, logical and communication skills in a position offering growth advancement and an ongoing learning.
2. Work Experience - CV/Resume Part 2 [Mandatory]
Technical Support Engineer.
July ’07 Till Date
Interacting with Clients via Email, Chat and Phone calls and solving their queries with regard to their Domain registration, Mail storage and Hosting packages.
Maintain Customer satisfaction rate at 95% or above.
Awarded “Communication Champion” for two months in a row.
Helped the Team Leader maintain daily records of the targets achieved.
Helping new members in the team to get acquainted with the work environment.
3. Education & Training - CV/Resume Part 3 [Mandatory]
Completed B.E (COMPUTERS) from ST FRANCIS ENGG College , University of Mumbai.
Completed H.S.C. from ST FRANCIS JUNIOR COLLEGE,University of Mumbai.
Completed I.C.S.E from ST MARYS SCHOOL(MT Abu,RAJASTHAN),Delhi Board
4. Computer Skills - CV/Resume Part 4 [Mandatory]
Operating Systems : Windows 98, Windows 2000,Windows XP
Application Software : MS Office, MS Front Page, UML
(Unified Modeling Language) using Rational Rose.
Programming Languages : C, C++, Java, VB.
RDBMS/DBMS : Oracle, MS-Access
5. Other Skills - CV/Resume Part 5 [Optional]
6. Additional Information - CV/Resume Part 6 [Optional]