CV/Resume ID no.:
91077 Last Updated:
Thursday, March 12, 2009
Location (Residence): Dubai, United Arab Emirates Citizenship:India
English, Hindi, Kannada, Tamil
Education & Experience:
Work Authorization & Relocation:
Bachelors in Electrical & Electronics Engineering Years of Experience:
Authorized to work in: United Arab Emirates Present Location: United Arab Emirates, Malaysia Relocation: Malaysia, Nigeria, Singapore
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]
I have served as the catalyst for successful Telecom Service Operations, Projects Technical Support, Client Relationship Management and Team Management, complimented by Bachelor’s Degree in Engineering (B.E) – Electrical & Electronics and Bachelor of Science (B.Sc) in Physics & (Six sigma –Green belt)
I have over 13.5 years of experience in Service Operations, Client Servicing, Team Management and presently working with a Telecom Company in Dubai (UAE) – as Service /Technical Operations Manager. (MENA -Middle East & North Africa Region)
My goal is to transit my enthusiasm, creativity & experience into a position, where I continue to provide the strategic / tactical leadership critical to retaining valued customers of an organisation. I am certain that my presence in your Operations / Projects Client Relationship Management team will prove to be beneficial to your organisation. As such, I would welcome an opportunity to speak with you to evaluate your needs & share my ideas.
2. Work Experience - CV/Resume Part 2 [Mandatory]
A dynamic professional with over 13.5 years of rich experience in Service Operations, Technical Support, Client Relationship Management and Team Management.
Presently working with One of the Telecom Company, Dubai (UAE) – as Service/ Technical Manager.
Proficient in handling complete Service Operations and accountable for Projects quality service delivery.
Adept at mapping client’s requirements, custom designing solutions & troubleshooting for complex problems.
Resourceful at maintaining business relationship with individual & corporate clients to achieve repeat / referral business along with quality product and service norms.
Bachelor’s Degree in Engineering (B.E) – Electrical & Electronics.(Six Sigma Green Belt)
An effective communicator with excellent relationship management skills and strong analytical, leadership, decision making, problem solving & organizational abilities.
3. Education & Training - CV/Resume Part 3 [Mandatory]
Bachelor’s Degree in Engineering (B.E) – Electrical & Electronics.
Bachelor’s Degree in Science (B.Sc) – Physics
4. Computer Skills - CV/Resume Part 4 [Mandatory]
MS Office & Internet Applications
5. Other Skills - CV/Resume Part 5 [Optional]
6. Additional Information - CV/Resume Part 6 [Optional]
‘BGA Machine’ at O.K International, Southampton (U.K).
Communication Equipments .