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CV IT Technical Manager Service Operations

 
IT Technical Manager Service Operations

Resume built for oil and gas job opportunities by a jobseeker with experience in IT Technical Manager Service Operations - would you like to offer this candidate a job/contract employment?

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CV/Resume ID no.: 91077

Location (Residence): Dubai, United Arab Emirates
Citizenship: India
 
Languages:
  Native: Kannada
  Other: English, Hindi, Kannada, Tamil
 
Education & Experience: Work Authorization & Relocation:
Education:
  Bachelors in Electrical & Electronics Engineering

Years of Experience: 15 years
Authorized to work in:
   United Arab Emirates
Present Location:
   United Arab Emirates, Malaysia
Relocation:
   Malaysia, Nigeria, Singapore
 
Expertise
Category Subcategory Ability Experience
IT/Communications Project Management Experienced 10 years
IT/Communications Telecom Experienced 15 years
 
CV/Resume Details
 
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

Dear Sir/Madam

I have served as the catalyst for successful Telecom Service Operations, Projects Technical Support, Client Relationship Management and Team Management, complimented by Bachelor’s Degree in Engineering (B.E) – Electrical & Electronics and Bachelor of Science (B.Sc) in Physics & (Six sigma –Green belt)

I have over 13.5 years of experience in Service Operations, Client Servicing, Team Management and presently working with a Telecom Company in Dubai (UAE) – as Service /Technical Operations Manager. (MENA -Middle East & North Africa Region)

My goal is to transit my enthusiasm, creativity & experience into a position, where I continue to provide the strategic / tactical leadership critical to retaining valued customers of an organisation. I am certain that my presence in your Operations / Projects Client Relationship Management team will prove to be beneficial to your organisation. As such, I would welcome an opportunity to speak with you to evaluate your needs & share my ideas.

2. Work Experience - CV/Resume Part 2 [Mandatory]

 A dynamic professional with over 13.5 years of rich experience in Service Operations, Technical Support, Client Relationship Management and Team Management.
 Presently working with One of the Telecom Company, Dubai (UAE) – as Service/ Technical Manager.
 Proficient in handling complete Service Operations and accountable for Projects quality service delivery.
 Adept at mapping client’s requirements, custom designing solutions & troubleshooting for complex problems.
 Resourceful at maintaining business relationship with individual & corporate clients to achieve repeat / referral business along with quality product and service norms.
 Bachelor’s Degree in Engineering (B.E) – Electrical & Electronics.(Six Sigma Green Belt)
 An effective communicator with excellent relationship management skills and strong analytical, leadership, decision making, problem solving & organizational abilities.


3. Education & Training - CV/Resume Part 3 [Mandatory]

Bachelor’s Degree in Engineering (B.E) – Electrical & Electronics.
Bachelor’s Degree in Science (B.Sc) – Physics


4. Computer Skills - CV/Resume Part 4 [Mandatory]
MS Office & Internet Applications
5. Other Skills - CV/Resume Part 5 [Optional]
Project Management
6. Additional Information - CV/Resume Part 6 [Optional]
Trainings Attended
 ‘BGA Machine’ at O.K International, Southampton (U.K).
 Communication Equipments .


 

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IT Technical Manager Service Operations
CV/Resume ID no.: 91077

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