CV Customer Service Rep, Supply Technician

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CV/Resume ID no.: 91166

looking to fill a position with a company to work hard and prosper. I bring integrity, service before self and honesty in everything I do.

Performs a limited range of unemployment claims processing assignments while learning work methods, process and proce
dures, and developing knowledge. Interviews claimants employers and/or other interesting parties via telephone mail, fax and electronic methods to determine eligibility for unemployment benefits and/or resolve unemployment claims issues. Obtain necessary information relative to contested/questionable unemployment claims and protest. Process new, additional, reopened and continued unemployment claims as well as appeals and protests. Establish restitution accounts and perform collection activities. Issues adjustments to benefits based on Friend of the Court orders. Issues credit adjustments.
Provides information to the public regarding unemployment insurance rules, regulations, procedures, forms and appropriate information needed to complete the filing process. Ability to interpret and apply current or changed laws, regulations, rules, precedents, programs, policies and procedures. Ability to investigate and analize data to determine facts and draw reasonable conclutions. Supply Management Journeymen-Provided security for the entire base, secured supply weapons vault for many thousands of military weapons, secured supply classified vault for classified materials, provided cCustomer service, worked with diversified groups, research, inventory, multi-task, data entry, type, file and order processing.

All my training was done while in the military. I worked in Supply. I did in processing and out processing. I did inventory, file fax, data entry, EMIS Tracking system, customer service, research, storage and issue, pick up and delivery.

I worked with all Microsoft products. For example, Microsoft Word, Excel, powerpoint, etc...

Communicating, research, adjudication, customer service.