Location (Residence): Hyderabad, India Citizenship:India
English, Hindi, Tamil, Telugu, Urdu
Education & Experience:
Work Authorization & Relocation:
Masters in Information Technology Years of Experience:
Authorized to work in: India Present Location: India, Hyderabad Relocation: Anywhere (International)
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]
Aspiring to be an active member of a dynamic organization, promoting my personal and professional growth that helps me to contribute effectively for the growth of an organization.
2. Work Experience - CV/Resume Part 2 [Mandatory]
I have done my MSc in Information Technology and ITI in Electronic Mechanic. I have technical experience of more than 6 years in IT hardware industry and also in Electronic and Electrical industry. I can manage and handle technical issues relating to electronic components, soldering, and electrical troubleshooting also. I have worked in various industry like Electrical, Electronics, IT Hardware, and Networks & BPOs.
Work Experience: Technical Support Executive
Safedata Middleeast LLC, (HP Authorized Service Partner), Dubai, UAE
(Dec 06 – Till date)
Taking care of systems and monitoring daily activities related to system maintenance and AMCs and co-coordinating with the staffs and team leader.
Troubleshooting and rectifying all technical related issues and convincing the customers and thereby satisfying them.
Work Experience: Senior Technician
ICFAI National College, Trivandrum, India
(Jul 05 – Sep 06)
Providing technical support which includes Hardware and Software installation for all systems in two different Centers.
Installation and Troubleshooting of Servers, Desktops, LAN, Internet connections in the college and also providing internet security.
Providing Internet connection through ISDN also through proxy.
Estimating and Planning network requirement for the college systems and designing cable and network infrastructure.
Work Experience: Customer Support Engineer
Computer Maintenance Group, Hyderabad, India
(Feb 01 – May 05)
Providing complete technical support and solutions for Printers, UPS, and computer hardware and networking issues and simultaneously handling technical calls and ensuring customer satisfaction.
Installing and troubleshooting various networks, systems, printers and other computer peripherals at various places.
Interacting with different customers and handling onsite technical issues also answering customer queries on phone.
Handling Annual Maintenance Contract calls by visiting customer site regularly and thereby establishing a good rapport with different customers.
Handling Annual maintenance contract of computer systems and networks in engineering colleges and other industries in twin cities.
Installation of different networks and assembling of different generation of systems and rectifying printers of various models.
Work Experience: Senior Technician
Instrument Techniques Pvt. Ltd., Hyderabad, India
(Jan 1999 – Jan 01)
Assembling UPS and different types of stabilizers also troubleshooting servo-stabilizers.
Soldering components on PCBs for UPS, wiring servo stabilizers, winding various
transformers for stabilizers.
Soldering electronic components on the PCB used for assembling of various stabilizers.
3. Education & Training - CV/Resume Part 3 [Mandatory]
I have done ITI in Electronic Mechanic and later MSc in Information Technology. I have technical experience of more than 6 years in IT hardware industry and also in Electronic and Electrical industry. I can manage and handle technical issues relating to electronic components, soldering, and electrical troubleshooting also.
ITI (Electronic Mechanic), Trivandrum, India.
Completed Training for Tripplite UPS, Dubai, UAE.
4. Computer Skills - CV/Resume Part 4 [Mandatory]
Being a technical skilled person, I have a great benefit of handling computers and network systems in an organization. That role I have carried out as an Systems Administrator for more than two years in IT industry.
5. Other Skills - CV/Resume Part 5 [Optional]
As a technical executive, I have an ability to handle electrical equipments wherein I can get through as Electrical cum Electrician cum Systems Administrator and Network Support.
6. Additional Information - CV/Resume Part 6 [Optional]
Browsing, listening to music, coordnating with my staffs and being friendly with them is my policy of working.