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CV Customer Service Executive

 
Customer Service Executive

Resume built for oil and gas job opportunities by a jobseeker with experience in Customer Service Executive - would you like to offer this candidate a job/contract employment?

Please contact us OR search for another relevant oil CV/Resume in our impressive oil industry database

CV/Resume ID no.: 92347

Location (Residence): Nellore, India
Citizenship: India
 
Languages:
  Native: Telugu
  Other: English
 
Education & Experience: Work Authorization & Relocation:
Education:
  Masters in MBA(Marketing)

Years of Experience: 4 years
Authorized to work in:
   India
Present Location:
   India, Nellore
Relocation:
   India
 
Expertise
Category Subcategory Ability Experience
Administration Customer Service Experienced 4 years
Other Customer Service Experienced 4 years
Administration Administration Experienced 4 years
 
CV/Resume Details
 
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

Dear Madam/Sir,

I came across your job posting on google.com for the role of Administration and would like to apply for it.
Please find attached my profile and resume.

2. Work Experience - CV/Resume Part 2 [Mandatory]

I) Worked as Customer Service Executive With ‘M/S.Deraz Engineers (P) Ltd ‘Dec-2005 to June-2007’

Roles And Responsibilities:

• Procuring enquiries and processing the quotations.
Negotiating and finalizing of the Sales orders.

• Co-Ordination with the Sales Engineers and Application
Engineers to Ensure the offers reaches at the customers
at correct time.

• Preparing the commercial tender Documents/checking
all commercial activities involved in the quotations.

• Offer follow up with the customers, Pending order
status from the Principals.

II) Working as Customer Relation Officer with M/s. M.G. BROTHERS AUTOMOBILES (P) LTD

Roles And Responsibilities:

• To build relationship with customer by augmenting the customer
Care through the procedures of customer care management.

• Involving instrumental in resolving all the customer
Grievance issues at the dealership.

• In case of product related issues the CRO should involve service
Advisor as the case may be depending upon the nature of
Product complaint.

• Creating the market awareness and brand equity.
• Monitoring and guiding people under me in achieving sales target
• Research on the competitors product and reporting to the company.


3. Education & Training - CV/Resume Part 3 [Mandatory]

COURSE UNIVERSITY DIVISION YEAR OF
PASSING PERCENTAGE
MBA (Marketing)
ANNA(Chennai) FIRST 2002-2004 66
B.SC (Com.Sci)
S.V.U(Tirupathi) FIRST 1999-2002 70


4. Computer Skills - CV/Resume Part 4 [Mandatory]
Learnt one of the priemer institute in Hyderabad SAP-CRM
Learnt one of the primer institute in Hyderabad Testing
Having Knowledge abot MS-EXCEL, MSDOS
5. Other Skills - CV/Resume Part 5 [Optional]
Knowledge on FOXPRO
6. Additional Information - CV/Resume Part 6 [Optional]
Knowledge on marketing Bussiness
• Increasing the sales
• Achieving Targets
• Conversion of leads and enquiries


 

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Customer Service Executive
CV/Resume ID no.: 92347

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