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CV Sales Analyst Purchase Assistant, Master of Business Administration

Sales Analyst Purchase Assistant, Master of Business Administration

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CV/Resume ID no.: 96650

Location (Residence): muscat, India
Citizenship: India
  Native: Urdu
  Other: Punjabi
Education & Experience: Work Authorization & Relocation:

Years of Experience: 7 years
Authorized to work in:
   Singapore, Somalia, Zimbabwe
Present Location:
   Anywhere (International)
Category Subcategory Ability Experience
Administration Customer Service Experienced 2 years
Other Customer Service Experienced 7 years
Other Other Experienced 1 year
CV/Resume Details
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]


2. Work Experience - CV/Resume Part 2 [Mandatory]

Designation: Assistant Manager – Supply Chain Mgmt.

 Gather & Analyze data/MIS from finance team, Generate reports, Dashboards and report customer wise business performance to the General Manager.
 Managing the Sales and Marketing functions. Project sales for construction & infrastructure projects. Preparing quotations, bidding and tender documentation.
 Coordination and collaboration with channel partners i.e. suppliers, intermediaries, third-party service providers, and customers. Manage the Supply Chain to reduce the gap between demand and supply.
 Preparing comparison charts and creating “Purchase Orders”. Coordinating with logistics and freight companies to ensure timely delivery to client sites & our stores.
 Using my content/technical writing/instructional designing/experience & skills to take care of the documentation procedure related to procurement & import of defence related sensitive goods from USA.
 Coordinating with major Muscat based consultants and contracting companies.
Documenting engineering instructions, Tendering/Bidding instructions, material quality & related certification requirements.
 Using my technological skills to identify and troubleshoot hardware, configuration, network and software related technical issues.

October 2006 – TD

SEI-CMM LEVEL–5 & ISO 27001:9005 company, Lionbridge Technologies, (NASDAQ: LIOX is a leading Content Development, E-Learning company & Customer relationship Mgmt. company.
Designation: Project Manager - (Client Services & Operations)
Operational Responsibilities: Analytics/MIS, Reporting, Balanced Scorecard/Dashboard creation -- Estimating/Quotations, Budgeting, Financial Planning & Analysis -- Business Dev. / Inside Sales -- Account Mgmt/Client Services -- Customer & Process Quality -- Customer Complaints Mgmt. -- Procurement & Vendor Mgmt. -- Training -- Process Documentation -- Compliance Auditing & Adherence -- Performance measurement & mgmt -- Team Mgmt. -- Conducting performance appraisals -- Recruitment

Project Management Responsibilities:
 Project Preparation -- Project Quotation/Pricing –- Project Planning -- Project Budgeting -- Project Scheduling -- Project Execution -- Project Billing – Communication

May 2004 – July 2006

ISO 9001:2000 certified Mphasis an EDS Company is a NASDAQ listed $19.8 Billion Dollar organization based in Chicago, U.S.A. It’s India’s third largest consultancy & Customer Relationship Management Company.

Designation: Unit Manager -- Client Services & Operations

Department: Retail Banking – Customer Operations – Abbey National Bank PLC – U.K

Prime responsibilities

Operations: Analytics/MIS, Reporting, Balanced Scorecard/Dashboard creation – Budgeting, Financial Analysis and Billing -- Account Mgmt / Client Services -- Business Dev./Inside sales -- Team Mgmt. -- Service delivery -- Customer Complaint Mgmt. -- Conducting Performance Appraisals & Interviews -- Recruitment – Customer & Process Quality Mgmt -- Performance Measurement & Mgmt. -- Training -- Mapping processes & Documenting new procedures

Jan.2000 – May.2004

Tracmail is an I.S.O 9001:2000 certified organization specializing in Customer Relationship Management.

Company Size: Medium --- 2,000+ Employees

Department: Retail Banking – Customer Operations – AMERICAN EXPRESS BANK (USA)

Designation: Team Leader – Customer Operations

Operations: Customer Service -- MIS/Data Analysis -- Balance Score card & Dashboard creation –- Customer Billing -- Mgmt. Reporting -- Balance Score card & Dashboard creation -- Service delivery -- Soft skills and product training -- End-customer Complaint Mgmt. -- Team Mgmt. -- Quality Mgmt, -- Process Mgmt. Performance Appraisals -- Performance Measurement & Mgmt, -- Coaching & Mentoring -- Training Delivery -- Process Mapping -- Creating new Standard Operating Procedures

TIMES BANK LTD. April.1998 – Dec.2000

An I.S.O 9000 certified private sector bank floated by the “Bennett & Coleman group, publishers of “Times of India”.

TEAM LEADER – BUSINESS DEVELOPMENT (Corporate Banking - Liabilities)

3. Education & Training - CV/Resume Part 3 [Mandatory]

Educational, Technical Qualifications & Certifications
 Master of Business Administration – Marketing (1st Class) – Institute for Technology & Management – Bombay - One of the top business schools in India, I.T.M is a deemed university & A.I.C.T.E approved.
 Diploma in Business Management (1st Class) - Institute of Management & Professional Studies - Bombay
 Bachelor of Commerce – Major in Financial Accounting & Economics -- Bombay University

4. Computer Skills - CV/Resume Part 4 [Mandatory]
 Higher Diploma in Software Engineering – Aptech Computer Education -- Bombay
 Application Software Technical skills: Tally 7.0, MS. Access, MS Excel, PowerPoint, Word, MS Project.
5. Other Skills - CV/Resume Part 5 [Optional]
Certified Six Sigma Black Belt
6. Additional Information - CV/Resume Part 6 [Optional]
Analysis & Reporting

 MIS/Data Analysis -- Performance Measurement, Analysis & Mgmt. Reporting & Dashboard Creation.


 Client Services -- Project Mgmt. -- Account Mgmt. -- Revenue Enhancement -- Client complaint Mgmt. -- Procurement & Vendor Mgmt. -- Process Documentation -- Team Management & Task Delegation -- Recruitment.


 Imparting Six Sigma & ISO training -- Customer Service skills -- Soft Skills training -- E-mail Etiquettes -- Business Etiquettes


 Excellent instructional writing & documentation skills on company business requirements.
 Strong IT skills. Strong understanding of IT terminology. Working knowledge of various software’s, Internet tools & MS Office tools like Excel, PowerPoint, Word, MS Project & MS Access.


 Budgeting -- Quotations/Estimations -- Financial Planning & Analysis.
 Creating estimations, RFI’s, RFP’s for multi-million dollar deals & programs.


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Sales Analyst Purchase Assistant, Master of Business Administration
CV/Resume ID no.: 96650

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