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CV Experience in banking sector, Branch operations, Marketing, Sales and Customer relationship

 
Experience in banking sector, Branch operations, Marketing, Sales and Customer relationship

Resume built for oil and gas job opportunities by a jobseeker with experience in Experience in banking sector, Branch operations, Marketing, Sales and Customer relationship - would you like to offer this candidate a job/contract employment?

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CV/Resume ID no.: 97118

Location (Residence): saharanpur, India
Citizenship: India
 
Languages:
  Native: Hindi
  Other: English
 
Education & Experience: Work Authorization & Relocation:
Education:
  Masters in marketing,finance

Years of Experience: 2 years
Authorized to work in:
   UK (in particular)
Present Location:
   india, saharanpur
Relocation:
   UK (in particular)
 
Expertise
Category Subcategory Ability Experience
Other Customer Service Trainee 9 years
 
CV/Resume Details
 
1. Summary (Cover Letter) - CV/Resume Part 1 [Mandatory]

Growth in career with the responsibilities of Branch operations, Marketing, Sales and Customer relationship in complex and competitive environment .Desire to gain more experience in branch operations , credit analysis and serving corporate clients

2. Work Experience - CV/Resume Part 2 [Mandatory]

• Presently With…


Branch Officer (Branch) 17 Aug 2007
Retail and Liabilities Group.
HDFC BANK LTD...

My Responsibilities Include…

• Serving to all the high value clients and normal clients by bestowing facilities to the fullest.
• Controlling cash as per the retention limit of the branch.

• Taking care of cash receipts and payments at the teller counter.
• Managing cash for A.T.M & branch dispensing.
• Maintaining TAT as per size sigma requirement.
• Focus to provide relationship value to all the existing customers with special focus on increasing revenue and cross selling the existing Customers of the entire location.
• Ensuring proper records of all the documents as per audit norms.

• Handling DDS/PO/TRANSFERS/CASH of the Bank

• Monitoring the issuance of DD, Pay Order,FD advices,RD's as per Six Sigma requirement

• Making telegraphic transfers for various foreign remittances.
Issuance of FCY demand draft in various currencies such as
CAD, AUD, EUR, POUND, USD etc.
• Issuance of traveler’s cheques for the customer moving abroad

• Making FCY chq collocation for the payments for Indian customers from abroad.
.
• Issuance of forex plus card for the customer traveling abroad.

• Acquisition of new accounts (NCA-New Customer acquisition). Increasing in pocket size per Customer or Floats amount (ERV- Enhancing Relationship Values)

• Handling 60% of branch performance by FCRM (critical requests), and solving the issues and queries of the customers.
• Keeping record of outstation cheques for clearing (OCC)

• Managing Tax Challans with entry into FINWARE Software.
• Handling all the reversal of charges issues and marinating good relations with customers

• Self Handling of all the irrated customers and leading them to client satisfaction.

• Directly Responsible for handling all Branch operations of the Bank .and marinating the entire inventory related to front office.

• Making Customers aware of Alternate Channels (Internet Banking, Phone Banking, and Mobile Banking) other than visiting Branches for E- banking.

• Responsible for auditory compliances related to cash activities and remittances desk.
• Dealing in FOBC cheques and crediting the customers account on realization of funds from corporate office.

• Ensuring that all Queries/complaints are resolved within the stipulated time.
• Taking care of inter-branch transactions and responding to IBRs raised by other branches within stipulated TAT


3. Education & Training - CV/Resume Part 3 [Mandatory]


Professional Qualification

MBA from Dehradun Institute of Technology, Dehradun
(UP Technical University Luck now)

AREAS OF EXPERTISE
Marketing management
Finance management

Academic Qualification

Graduation with Mathematics, Physics and Chemistry
10+2 from U.P. Board, Saharanpur
10th from U.P. Board, Saharanpur
Throughout IIND Division.


4. Computer Skills - CV/Resume Part 4 [Mandatory]
I have a sound knowledge microsoft office.
I have 1 year diploma in computer .
I have sound knowledge of ms-dos.
5. Other Skills - CV/Resume Part 5 [Optional]
… My communication skills, self-motivated spirit, personal integrity and the ability to positively interact in, build and lead large teams. These qualities are effectively supplemented by my focus and energy, and my ability to think laterally.
6. Additional Information - CV/Resume Part 6 [Optional]
-


 

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Experience in banking sector, Branch operations, Marketing, Sales and Customer relationship
CV/Resume ID no.: 97118

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